Dynamics 365 Partner

Updates to Business Applications Funded Engagements are coming January 1, including modified customer eligibility criteria for select engagements and enhanced workshop content. Join our Funded Engagements Office Hours on January 14th @ 8am Pacific Time to learn more about these changes.  Register today: https://lnkd.in/eD74SUFa #MSPartner #Dynamics365 #PowerPlatform #FundedEngagements

Subscribe to the Dynamics 365 Partner Pulse newsletter! It is the best way for partners to get concise, consolidated news on Dynamics 365-related practice-building, go-to-market resources, incentives, skilling, and program initiatives each month. Sign up today to make sure you receive the next issue: https://lnkd.in/dcsKiRXf #MSPartner #Newsletter #Dynamics365 #Copilot

Missed the SMB Partner Hour last week? Watch the recording at https://lnkd.in/eya4f7gZ. You can also find the recording and deck on our on-demand webinars page: https://lnkd.in/eAmBSV-Y #MSPartner #BusinessCentral #PowerPlatform #SMB #PartnerHour

Thank you to everyone who attended Microsoft Ignite online and in person! The event was a fantastic opportunity to meet with partners who are putting remarkable investment and energy into bringing AI innovations to customers. Read about key Ignite takeaways for Dynamics 365 and Power Platform partners in the latest blog from Becky Lymberis: https://lnkd.in/gzcTswrm #MSPartner #Ignite #Dynamics365 #PowerPlatform #Blog

Don't forget to join next week's Sale Go to Market Bootcamp! Register at https://lnkd.in/e_jwTPMs

Next week is the final session of a 4-part series on accelerating growth with a high volume practice. On December 10, join our "Increase Volume by Accelerating the Sales Cycle and Lowering Cost of Selling" session. Register at https://lnkd.in/eiGiC8SK #Dynamics365 #MSPartner #BusinessCentral #HighVolume #Training

Join us tomorrow for our quarterly SMB Business Applications Partner Hour @ 8am Pacific Time on December 4. Our SMB experts will discuss the latest and greatest announcements and investments that will help you get ready for the second half of the fiscal year. Register today: aka.ms/SMBPartnerHour #BusinessCentral #LowCode #Dynamics365 #PowerPlatform #SMB #MSPartner

Partner Alert: As of December 1, customers have access to the new Copilot Studio Pay-As-You-Go (PAYG) meter, offering an additional licensing model that can track usage and allow customers to pay only for what they consume. Get full details in today's partner alert: https://lnkd.in/enjX4Es3 #MSPartner #CopilotStudio #PAYGmeter

CSP partners – Join us Dec. 10-12 for a special edition LevelUp bootcamp series on how to successfully upsell and renew customers during the January–March moment where a majority of CSP seat renewals will take place. Bootcamp sessions will include coverage of how to attach and configure Microsoft 365 Copilot and agents. ·   Sales bootcamp – December 10 (PT) ·   Technical bootcamp – December 11-12 (PT) Note: These bootcamps are delivered in English, but now come with local language voiceover for Chinese, French, German, Hindi, Italian, Japanese, Korean, and Spanish (EU and LATAM). https://lnkd.in/gPsmvtQP #MSPartner #levelupcsp #copilot #upsell #renew #bootcamp

TTEC Digital is helping clients transform customer experiences with Dynamics 365 Contact Center. As Andy Elsmore, TTEC Digital VP of Microsoft in EMEA, says, "Rather than having to deal with multiple, disparate systems, we bring everything into a single application, and the use of Microsoft's AI features in Copilot really enhances the agent experience." Watch the video below to see how TTEC Digital is working with Coventry City Council to deliver on the council's innovative contact center vision. With over 700 services and high volumes of customer service interactions across multiple channels, Coventry is providing customer service colleagues with a unified experience that includes the knowledge and context necessary to deliver better, more efficient support to residents. Want to learn more about Dynamics 365 Contact Center? Visit Partner Hub: https://lnkd.in/eBijcVtp TTEC Digital Andy Elsmore Linda Marie Mullen #Dynamics365 #ContactCenter #MSPartner #CaseStudy