Crystal Flash

Crystal Flash

Transportation, Logistics, Supply Chain and Storage

Grand Rapids, MI 1,310 followers

100% Employee-Owned, Michigan-based fuel supplier. Michigan ESOP Company of the Year. Propane | Diesel | Lubricants

About us

Crystal Flash™ is one of the largest independently-owned energy suppliers in Michigan. We serve more than 33,000 commercial and residential customers. With more than 320 employees, a fleet of 200 trucks and 15 locations, we are still growing. We are a 100% employee-owned company. Because of our commitment to safety, our tradition of community involvement and our dedication to contributing to Michigan’s economic success, we have had the honor to work with generations of our customers’ families, as well. Crystal Flash works towards environmental sustainability by exploring ways to help customers reduce their carbon footprint, improve efficiency in their operations or homes and be better stewards of our natural resources. Our knowledge and experience allow us to provide reliability and peace of mind to our customers. We make service a priority – and demonstrate our commitment with 24-hour emergency response and overall customer satisfaction ratings in the high 90%s.

Industry
Transportation, Logistics, Supply Chain and Storage
Company size
201-500 employees
Headquarters
Grand Rapids, MI
Type
Self-Owned
Founded
1932
Specialties
Commercial and Residential Propane, Diesel Fuel, On-site Fleet Fueling and Fuel Delivery, Trasport Fuel Delivery, Generator Fueling, Equipment Loans and Rental, Temporary Heating, and Specialty Lubricants and Greases

Locations

Employees at Crystal Flash

Updates

  • #TriviaTime Would you have guessed that Michigan is the #1 state in the U.S. for residential propane gallons?! A new report issued by the Propane Education & Research Council (PERC) indicates that Michigan topped the nation in total residential propane with 349 million gallons in sales in 2023. #CrystalFlash⚡️ #propane🔥 #PureMichigan🧤#TheCFDifference⚡️

  • 🗓[Calendar Reminder]: Switch propane providers today We're on the phones this morning ready to schedule your new tank installation! Give us a call at 855.774.9318 between 9 am and noon today! When you call, you’ll be speaking with an employee owner right in #Michigan. We proudly do not have offshore call centers. #CrystalFlash⚡️ #propane🔥 #employeeowned👩💼👷♂️ #CustomerFocused❤️ #CustomerSatisfaction😀 #TheCFDifference⚡️

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  • ⚡Meet Our Team: Jim Tefft Jim Tefft joined Crystal Flash in September 1982 as a truck driver in CF’s burgeoning used oil collection business. As the business became more established and grew, Jim was promoted to manager over the division. Another promotion came along shortly thereafter, putting Jim over CF’s lubricants business as well. Jim’s duties, responsibilities, and positions continued to change as the company evolved over the years. Since 1982, Jim has held 10 different positions throughout all aspects of Crystal Flash’s business lines — from driver to Vice President. Over 42+ years, Jim has either worked in, or managed, the lubricants, propane, fuel oil, heating service, transport, retail service station, and Environmental Services business units. Jim was instrumental in expanding CF’s bulk plant footprint and developing the used oil business into a full line Environmental Services business. The unit eventually grew to collect over 10 million gallons of used oil/waste waters annually, while recycling thousands of tons of oil filters and used antifreeze. He was on the ground floor of ENFINITE: The Industrial Liquid Recyclers Association, formerly known as the National Oil Recyclers Association, and held multiple leadership and board positions in his 25 years as a member. In 2011, during the sale of CF’s Environmental Services group, Jim transferred to Heritage Crystal Clean, where he worked until 2016. At the end of 2016, Jim returned to Crystal Flash in his final role as Director of Commercial Business, which he will retire from at the end of 2024. When reflecting on his decades at Crystal Flash, Jim highlights the countless opportunities he was given for professional development and the “42 years of education, learning, and friendships from so many people”. He credits much of the success of his career to the support of his wife. Jim has been married to his high school sweetheart, Donna, for 41 years. They have four adult children and five grandchildren. Together, they plan to continue their way through their bucket list which includes a trip to Greece and adding more pins to their map as they RV their way through our country's 63 National Parks. We extend our heartfelt appreciation to Jim for his extraordinary contributions to Crystal Flash. Jim exemplifies Crystal Flash’s core values of Pride in Crystal Flash and Safety for People and the Environment. One of his personal missions is to “leave a place better than he found it”—a mission triumphantly achieved, leaving us profoundly grateful and infinitely better for his indelible mark. #CrystalFlash #Michigan #fuels #propane #TheCFDifference #employeeowned #integrity

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  • Customer Spotlight: Cherry Bay Orchards, Inc. Cherry Bay Orchards produces tart cherries, sweet cherries, and apples in the sandy soil and rolling hills of Northern Michigan. They are committed to using sustainable farming practices and to providing their customers with the highest quality fruit from tree to table. In this short video, produced in collaboration with Michigan Farm Bureau, you can learn more about Cherry Bay Orchards and why they choose Crystal Flash to fuel their orchards. #CrystalFlash⚡️ #Michigan#puremichigan🌳 #fuels⛽️ #agriculture🌽 #farming🚜 #TheCFDifference⚡️ #ESOP💯 #employeeowned👩💼👷♂

  • The holiday season can make your household schedule a frenzy. That's why we're here this Saturday morning FROM 9 AM UNTIL NOON to help you change #propane providers to Crystal Flash. We understand that you may be coming to us from a frustrating situation, but our goal is to prove that propane doesn't have to be painful. Here’s just part of what makes us different: • No tank set/installation fees • No enrollment or lock-in fees • No required multi-year contracts • No fees for our annual price protection • No fees for our budget payment plan program • 97% overall satisfaction rating from our customers • 100% employee-owned • No offshore call centers, so whenever you call us, you’ll be speaking with a #Michigan-based employee owner of our company. Let's get your tank set! Call us this morning at 855.774.9318 and we'll help you experience #TheCFDifference⚡️. #CrystalFlash⚡️ #employeeowned👩💼👷♂️ #CustomerFocused❤️ #CustomerSatisfaction😀

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  • ❄️ It's official! The winter chill and flurry of snowflakes this week have brought a special guest to town – Chrissy the Crystal Flash Elf! ❄️ We're so excited to have Chrissy join our Crystal Flash family. She's already spreading holiday cheer and mischief throughout our headquarters, and we have a feeling she's got some sparkling surprises in store for all of us. ✨ Keep an eye out for Chrissy's playful antics and festive spirit as she adds a touch of magic to the season. 😜 #CrystalFlashElf #HolidayMagic #ElfOnTheShelf

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  • Due to Severe Winter Storm conditions, deliveries and customer support may be impacted over the next few days. These impacts may include: Deliveries – Customers expecting deliveries should anticipate delays. This is especially true in areas where officials may restrict, or have restricted, road travel. Customer Support – Due to increased call volumes, wait/hold times on our phones may be longer than expected. Please know that our team is working hard to get to your call as soon as possible. Customers who can use the customer portal at my.crystalflash.com may find that to be beneficial. Given these conditions, in some cases, we may not be able to meet our typical standards. Additionally, certain types of services may not be available at this time. When possible, if you can help provide access by clearing your driveway and a path to your tank, it would greatly aid our efforts to assist everyone more quickly and safely. We thank you for your patience and concern over the next few days as we navigate these dangerous conditions as efficiently and safely as possible. Please know that we will do all we can to assist our valued customers while keeping our team and the others we share the roads with safe. Thank you for your support and patience. Stay safe, The Employee Owners of Crystal Flash #CrystalFlash#safetyfirst ⚠️ #TheCFDifference

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