📢 Surveys tell you what customers think— but do they reveal how they feel? Let’s face it: predefined questions often miss the rich, unfiltered insights hidden in your customers’ everyday interactions. 💡 What if the real gold lies in social media posts, support tickets, and reviews? Together, these sources can give you a complete, 360-degree understanding of your customers’ true sentiments. 🌟 It’s time to go beyond the limits of surveys and unlock the full picture. In our latest blog, we explore how advanced data analytics can help you decode customer sentiment and turn it into actionable insights that drive results. Read here 👉 https://lnkd.in/dWBSVkeW Step into a smarter way of understanding your customers—one that goes beyond surveys! 🚀 #VoiceOfCustomer #DataAnalytics #CXAnalytics #CustomerAnalytics #CustomerExperience #CX #AI #AITools #Clootrack
Clootrack
Technology, Information and Internet
Claymont, Delaware 9,590 followers
Understand the WHY behind Customer Experience
About us
Clootrack, an AI-enabled Patented Customer Experience Analytics platform, helps brands understand the underlying "WHY" behind customer interactions. Our technology excels at processing vast amounts of unstructured data, eliminating noise, and conducting real-time analysis to deliver actionable consumer insights. By leveraging Clootrack's capabilities, brands make rapid, customer-focused decisions that transform critical areas such as customer acquisition strategies, new product development, market expansion, and purchase frequency. Trusted by top brands globally, Clootrack is instrumental in enhancing customer acquisition, driving product innovation, reducing customer churn, and achieving competitive differentiation. Discover the power of informed decision-making and unparalleled customer insights with Clootrack. To learn more, visit: https://www.clootrack.com
- Website
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https://www.clootrack.com
External link for Clootrack
- Industry
- Technology, Information and Internet
- Company size
- 51-200 employees
- Headquarters
- Claymont, Delaware
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Market Research, User Conversation Analysis, Customer analysis, Market report, market research report, Fast market research report, consumer research, Customer experience analytics, ecommerce category benchmarking, brand health monitoring, fast market research, unified view customer experience, Consumer Insights, and Competition Benchmarking
Locations
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Primary
2093, Philadelphia Pike
#5850
Claymont, Delaware 19703, US
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Innovation Coworks, 5th Floor, Gopalan Innovation Mall
Bangalore, Karnataka 560076, IN
Employees at Clootrack
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Manuel Oothria Raj
CX I SaaS I Growth
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Dileep K
Data Analytics|Market research|Project Management|Machine Learning|BFSI | Payments | Core Banking | Automotive|FMCG
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Sakshi Gupta
Versatile HR Professional | Certified AI recruiter | AI Technology Enthusiast | Conversant with ChatGPT & BARD | Xray & Boolean Search Expert |…
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Gaurav Modi
Lead Product Manager at Clootrack | SAFe® POPM | Ex-Shell
Updates
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🎄 Santa’s Gift for Retailers: A Sneak Peek into 2025! 🎁 The season of giving is here, and we’ve got something special for Home Improvement brands. Want to know what’s shaping Customer Experience in the DIY Market 2025? 🎯 From DIY trends to game-changing consumer insights, discover how you can elevate your CX strategy for the coming year. Here’s what you’ll learn: ✅ Purchase Channels: What are the customer experience challenges between online and offline shopping? ✅ Purchase Behavior: Which types of DIY tools do customers prefer? ✅ Customization: How are brands catering to diverse DIY user needs? ✅ Top Delighters: What factors drive positive sentiments among DIY customers? ✅ Top Concerns: What issues lead to negative sentiments among DIY enthusiasts? ✅ Prominent Features: How are brands making DIY tools more intelligent? Don’t miss out on this opportunity to elevate your home improvement brand and enhance customer loyalty! Check out our full report on nailing customer experience trends for 2025 👉 https://lnkd.in/dNiJgmGZ! #CustomerExperience #CX #DIY #DIYIndustry #DIYTrends #ConsumerInsights #BrandLoyalty #Innovation #Clootrack
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🎄 Your Christmas Wish for Customer Insights Just Came True! 🎁 Imagine having a magical tool that answers your burning CX questions instantly. 🧙♂️ Introducing #AskClootrack – your go-to solution for quick, data-driven answers on customer experience and feedback. 📊 No more guessing, no more waiting. Just ask, and let the insights flow! 🚀 With AskClootrack, our Gen AI copilot for qualitative insights, you can dive deep into the details that matter most to your customers. Here’s what you’ll gain: ⚡Automate CX analysis with AI: Say goodbye to manual analysis and hello to efficiency! ⚡Insights at your fingertips: Gain answers traced directly from underlying customer conversations. ⚡Supports both text and data: Flexibility to analyze various formats seamlessly. ⚡55+ languages supported: Reach and understand customers globally! 🌍 ⚡Identify customer benefits ladder in minutes: Quickly uncover what truly matters to your customers. ✨ Make smarter decisions this holiday season and beyond. Try it now! 🎯 https://lnkd.in/dPMWKhFR! Whether you’re looking to enhance customer experience or address feedback effectively, we’ve got your back! #AI #AITool #CustomerExperience #CX #CXInsights #DataAnalytics #CXLeadership #AskClootrack #Clootrack
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🎄 Unwrap the Gift Hidden in Unhappy Customers! 🎁 Not all gifts come wrapped with a bow—sometimes, they come as tough feedback. 🎤 Did you know unhappy customers are your greatest source of insights? 📊 Their complaints aren’t just noise; they’re opportunities to refine your customer experience and drive loyalty. 🚀 ✨ This holiday season, turn frustration into transformation. Discover how in our latest blog! 🎯 Check out our latest blog 👉 https://lnkd.in/d8pWMJZm! #CustomerExperience #CX #CustomerInsights #VoC #CustomerFeedback #CustomerVoice #CXInsights #Clootrack
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Data & Analytics Leaders: Are You Ready for 2025? 🚀 We surveyed 107 global leaders to uncover what’s shaping the future of data and analytics. 📊 🔍 Key findings include: ✅ Top challenges faced by analytics leaders ✅ Strategies to drive data-driven transformation ✅ How analytics is revolutionizing customer experience (CX) In a world driven by insights, staying ahead means learning from the best. 🏆 ⚡ Get the full report now and discover where the industry is headed👉 https://bit.ly/49yPjwG! #DataAnalytics #LeadershipTrends #CustomerExperience #Clootrack #DataIntegration #LeadershipSurvey #DataInsights
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Is your brand health in trouble? 😟 For B2C brands, challenges like negative reviews, inconsistent messaging, and disengaged customers can severely damage reputation. Without real-time insights, decision-making becomes frustrating and risky, hindering effective transformation! Clootrack’s cutting-edge AI algorithms can track your brand health in real-time and uncover hidden gems in customer feedback without any biases. Clootrack delivers actionable insights 7.5X faster, giving you the superpower to respond quickly to changing customer sentiments. Ready to elevate your brand? Let’s get started with Clootrack today! https://lnkd.in/ddTYC7VS #CX #CustomerExperience #CXInsighs #Customerfeedback #BrandHealth #ConsumerInsights #Clootrack
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Are you still relying on outdated legacy solutions for your CX analytics? It’s time to level up! Legacy systems lack real-time insights, leaving you struggling to respond to changing customer needs while competitors zoom ahead with agile technologies. 📉 Today, with AI-driven analytics tools, you can pivot your strategy based on current customer sentiment rather than relying on stale data. Our latest blog reveals the 5 best AI-powered CX analytics tools that are revolutionizing the customer experience industry! 🌟 Curious which tools made the list? Don’t get left behind—check out the full blog here 👉 https://lnkd.in/dVD3ggyg #CustomerExperience #CX #CXAnalytics #AI #Innovation #BusinessGrowth #Clootrack
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How a Coffee Brand Brewed Success with AI-Driven Insights! B2C brands often find themselves stuck in a frustrating cycle, where what customers crave doesn’t match what’s on the shelf. This disconnect can lead to costly missteps, especially when changes are made without solid data to guide them. But what if you could bridge that gap and make informed decisions? Clootrack empowered a leading instant coffee manufacturer to implement critical changes based on unbiased insights, transforming their customer experience. The result? A remarkable shift in brand perception that directly boosted sales within just three months! 📈💥 Curious about how we did it? Discover the full story and learn how Clootrack can help your brand thrive! 👉https://lnkd.in/dA5wAz_v #CustomerInsights #Clootrack #BrandSuccess #MarketResearch #CustomerExperience #DataDrivenDecisions
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With over 65% of consumers expecting businesses to adapt to their evolving needs, it’s time to listen up! 📈✨ Many companies still struggle with outdated systems that fail to capture the true voice of the customer. What if you could create products that perfectly align with your customers' desires? By integrating AI-powered feedback analysis into every stage of your product development journey, you can engage with customers, gather invaluable insights, and create offerings that truly resonate. 💡❤️ Ready to turn feedback into your superpower? Dive into our latest blog to discover how analyzing customer insights can enhance quality and spark innovation! 👉https://lnkd.in/dNWyBtSv Don’t miss out—let’s transform your strategies together! #CustomerFeedback #ProductDevelopment #Innovation #CustomerCentric #Clootrack
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This November, Clootrack team walked a jaw-dropping 3.65 million steps together while saying goodbye to added sugar! 🚶♂️🍬 We kicked off the No Sugar November Challenge to promote a healthier lifestyle and add some fun to our work life. It was all about having a good time while pushing ourselves to be healthier with our chatroom full of energy. We shared memes, cheered each other on, and had plenty of laughs while tackling the challenge. 🏆 Shoutout to our winners: Sarvesh Mahadik: 453,269 steps - our ultimate champion! 🥇 Mahak Gupta: 448,705 steps - our fantastic runner-up! 🥈 Ammar Shaikh: 433,574 steps and lost 5.7 kg! ✨ A big cheer for all our No Sugar November participants! 🎉 Mehak Garg, Jickson P., Ujjwal Sharma, Subbakrishna Rao, Manuel Oothria Raj, Prateem Biswas, Sharril Priscilla, Darshan Kalyan, Akhila . K, Himshikha P., Arun Krishnan, Nikhil Vashisht, Cisy Soman, Poornam Sai Goddali, Muskan Batra, Abhishek Dangwal, Pothi Rajeswari, Navya Gubbala, Athulya Prakash, Abin Jacob, Akash Navale, Chirag Bangera, Hrithik Shukla, R Vamsi Krishna, and Punithavalli chellaperumal. Here's to health, teamwork, and a little friendly competition! Can’t wait for more fun challenges ahead! 💪✨ #NoSugarNovember #TeamClootrack #HealthyVibes #Clootrack