Chargeflow

Introducing the latest episode of Grow with the Flow featuring Daniel Snow! From aspiring dentist to social media marketing expert, Daniel has redefined new-age entrepreneurship. As the founder of The Snow Agency and Low Battery, he shares his journey and insights on content creation, audience engagement, and monetization strategies. Discover how understanding your audience and focusing on personal growth can drive success. (Links in the first comment)

💳 Many business owners get frustrated when they receive chargebacks. Truth is, each card company has its process, and knowing how to navigate these disputes can make all the difference. Let’s break down the chargeback process for the top 4 credit card networks: 1/ Visa: Visa acts as the card scheme, but the card-issuing bank has the final say in chargeback disputes. If you have strong evidence, your chances of winning are quite favorable. But remember, the issuing bank’s rules play a big role here. Ensure you’re prepared with solid documentation. 2/ Mastercard: Similar to Visa, Mastercard is the card scheme, while the issuing bank decides the dispute’s outcome. Like Visa, if you provide compelling evidence, your chances are good. But remember, each bank can have slightly different rules. Be prepared to dive into the specifics of the chargeback. 3/ AMEX (American Express): Unlike Visa & Mastercard, AMEX both issues cards and directly handles customer relationships. This means they often side with cardholders in disputes, resulting in a much lower win rate for merchants. It’s harder to win a chargeback with AMEX, so you need a solid defense if you’re fighting one. 4/ Discover: Discover functions like Visa & Mastercard in that it works as the card scheme, with the issuing bank having the final say. However, Discover tends to have a higher win rate for merchants than AMEX due to its more neutral stance on chargebacks. But again, strong evidence is key. To sum things up: Visa & Mastercard offer relatively favorable chances for merchants with strong evidence, while AMEX is much tougher to win against due to its customer-first approach. Discover offers a neutral stance but still requires solid proof for success. For more detailed breakdowns on how to handle chargebacks effectively, follow Chargeflow. What has been your experience winning chargebacks with these credit cards? Share your thoughts in the comments below! #CreditCards #Fraud #Chargebacks #eCommerce

Exciting news! We've just introduced 15 new payment processor integrations. Some of these processors are Maverick Payments, Sezzle, Checkout.com, Payarc, as well as others. These integrations empower merchants to enable AI Chargeback recovery with just a click. Discover all our integrations and see how they can benefit your business: https://lnkd.in/eH_DcvHu

In 2014, two teenagers launched a simple teeth-whitening kit. Fast-forward nearly a decade, their brand is close to making $1B annually. What’s their secret? Founders Nik Mirkovic and Alex Tomic didn’t just build a product; they invented a category: “smile care.” As competitors tried to copy them, they doubled down on what made them unique—investing in in-house R&D, developing new products from the ground up, and creating a global community around an everyday ritual: brushing your teeth. They prove that true market leadership isn’t about chasing trends or quick wins. Instead, it’s about: - Owning your category: Don’t just improve an existing idea—redefine it. - Uncompromising quality: In-house innovation trumped off-the-shelf solutions. - Brand trust over hype: Celebrity endorsements helped, but lasting success came from delivering results customers could count on. - Strategic patience: Staying bootstrapped meant controlling their destiny and making decisions with the long haul in mind. - Adaptability: Markets shift. Privacy changes and ad costs rise. When you invest in innovation and brand equity, you can thrive through uncertainty. HiSmile shows that with focus, originality, and relentless improvement, you can turn a personal pain point into a global category leader—without taking shortcuts. What category could you redefine in 2025? #eCommerce #CPG #DTC

The Holiday season shopping period has set new records, with eCommerce sales reaching over $41 billion, according to Adobe Analytics. This surge highlights the growing reliance on credit card transactions, now the preferred payment method for 32.6% of consumers. However, with this increase comes a heightened risk of payment reversals, especially as the holiday season approaches. Understanding and managing transaction reversals is crucial for online merchants. Discover how to navigate this complex landscape and safeguard your business:

The tenacious story of Mini Katana LLC's founder, Isaac Medeiros, might be one of my favorite eCommerce origin stories. After his Meta ads account was flagged and shut down, Isaac didn’t just fight to get it back—he pivoted entirely and built an 8-figure empire with 17 million fans across social media. Mini Katana is one of the great success stories of resilience, creativity, and modern eCommerce. Watching Mini Katana grow from a single idea into a global lifestyle brand has been incredible. Here’s a little history of how Isaac turned a challenge into an incredible opportunity… #eCom #DTC #Shopify #CPG

Ready to make 2025 the best year for your DTC brand? Join us at BFCM unpacked with ShipBob, as we're wrapping up the best year eCommerce has experienced and preparing for what's to come! Expect insights from experts like Melissa Nick from ShipBob, Erin Watt from Triple Whale, Ben Walter from PostPilot, Aaron Orendorff from FERMÀT and our very own Dov Carpe. Join us tomorrow: https://hubs.la/Q02YPcfC0

This Wednesday! Join us at BFCM unpacked with ShipBob, as we're wrapping up the best year eCommerce has experienced and preparing for what's to come! Expect insights from experts like Melissa Nick from ShipBob, Erin Watt from Triple Whale, Ben Walter from PostPilot, Aaron Orendorff from FERMÀT and our very own Dov Carpe. RSVP here: https://hubs.la/Q02YPcfC0

This year’s BFCM was the biggest one for eCom. Merchants are currently on cloud nine. But in Late January, these chargebacks will start to roll in… Luckily there are smart members in the DTC space who are well aware of that and inform their communities beforehand. Thank you for spreading the word, Jeremy Horowitz', Nick Shackelford, Chase Dimond, Kody N., Eli Weiss & Chris Meade 👏🏻 #DTC #eCommerce #FraudPrevention

Navigating the world of payments can be complex, and new terms emerge regularly. One such term is "pre-arbitration chargeback," a critical stage in the chargeback process that often disadvantages merchants. Pre-arbitration occurs when a cardholder or issuer disputes the outcome of an initial chargeback. This stage can be costly and challenging for merchants to resolve. However, understanding this process is crucial for preventing revenue loss. Learn more about effectively managing pre-arbitration chargebacks and safeguarding your revenue. Read the full guide here: