Bandwidth Inc.

While our US friends prepare their Thanksgiving meals, our UK friends are at Call & Contact Centre Expo in London! 🙌 If you’re at the show, come by our booth CC-F50 for a chat about: • Cloud contact centre migrations with Bring Your Own Carrier • Tackling interoperability at the call flow level • Reducing the impact of fraud and spam on revenue and CX   🗓️ Drop us a line to book a meeting at the show → https://lnkd.in/eqAJG44p #CallCentreEXPO

Multinational enterprises within EMEA are transforming the way they operate. ⚙️ As part of IT consolidation efforts, they’re centralizing telephony services within the region. And it’s not just about managing fewer vendors—it’s about unlocking: New efficiencies Improved reliability Consistent experiences Read more in our blog as you embark on a consolidation journey of your own → https://bndwdth.co/4hEKs0u

“We recognize that each practice, each customer of ours is a little bit different. They have their own unique voice. And with Bandwidth, they’re able to deliver those messages that match their brand and their style.” - Dan Larsen, VP of Product at Dental Intelligence Inc. Watch the full story of how Dental Intelligence harnesses the power of messaging for practice owners: https://lnkd.in/e9GgNadn

It’s time for a fresh—and objective—perspective in your evaluation of CCaaS platforms! Get your complimentary copy of the 2024 Gartner® Magic Quadrant™ for CCaaS. The Gartner analyst report unpacks their latest research findings, including: 📊 Market overview and trends for CCaaS 🔎 The Leaders, Challengers, Visionaries, and Niche Players 💪 Strengths and cautions for each vendor ⚖️ Evaluation criteria for making a purchase decision Download your copy now → https://bndwdth.co/40ITVOC

Over 25k ecommerce brands trust Yotpo to deliver their customer campaigns and flows. Why? Because Yotpo has a track record of reliable delivery and outstanding customer support. And in the crowded landscape of SMS marketing, that earned trust is the cornerstone of success. Watch the full story to see how Yotpo continues to scale and grow with a successful SMS strategy: https://lnkd.in/edT3kufm

What an incredible experience at the Infosys NYC event. It was an honor to participate in thought-provoking conversations about AI, CCaaS, and the future of customer experience. A special thank you to Infosys for hosting and fostering such impactful discussions. Our GM of Enterprise Solutions, Ankush Gangwani, had the privilege of joining a fantastic panel to explore how we can transform the contact center experience through innovation. We're thrilled to collaborate within the Infosys x Bandwidth x Genesys alliance to bring this vision to life. Excited for what’s ahead as we rethink CX together! #InfosysNYC #RethinkCX #CustomerExperience #AI

TOMORROW 🚨 In partnership with 911 Secure, we'll dive into the complexities of balancing on-the-go users' demands with real-time address updates and notifications to relevant personnel. Join us as we cover: 🚒 Routing emergency calls for DID-less agents 📍 Making onsite notifications across a campus relevant geographically 🛟 How additional emergency information can help the 911 operator 🔮 Understanding the future with NG911 Register here: https://lnkd.in/ez_t5uKA

Excited to be at this year's Microsoft Ignite in Chicago, IL! 🚀 Swing by our booth #108 to learn more about: • Migrating to the cloud with Bring Your Own Carrier • Direct Routing and Operator Connect for PSTN connectivity • Adding text messaging to Microsoft Teams with Send-To by Bandwidth Or book a meeting with us at the show → https://bndwdth.co/3AEI35H #MSIgnite

Are you signed up for tomorrow’s healthcare webinar yet? Join us for a conversation with Weave to learn about: 📈 The latest trends in patient communication 🏥 What these trends mean for patients & practices ✨ How Weave leveraging product roadmaps & customer feedback Register here: https://lnkd.in/eK5X8_3c

The power of UCaaS lies in its ability to streamline communication and collaboration across an entire organization. But how do you achieve that nirvana-like state? You need a well-planned migration—and an uninterrupted path to the cloud. ☁️ Find out what a smooth UCaaS migration entails → https://bndwdth.co/40TSVY7