Arrows

Hot take ☕ from last week's podcast episode with Daphne Costa Lopes: The CSMs who start experimenting with AI ✨ now, even in small ways, are positioning themselves to become exponentially more effective than their peers. They're learning to: - Have more meaningful customer conversations - Drive better outcomes at scale - Stay ahead of industry progression Want to dive deeper? Our new Onboarding Therapy 🛋️ episode with Daphne explores the current state of AI in CS. 🍿 Watch: https://lnkd.in/dsp_H_PM 🎧 Listen: https://lnkd.in/d2RwjPXX 👓 Read: https://lnkd.in/dsp_H_PM

We’re thrilled to join The Operations Company ⚙️ list of partners. ...because who wouldn’t want to hang out with the coolest ops pros around? 😎

🚨Last call🚨 for this week's webinar with Fathom - AI Meeting Assistant on how to run your CS operations in HubSpot! See you there?

Top CS teams are turning HubSpot into their mission control center 🕹️ Join our upcoming webinar "The HubSpot CS Playbook: From Team Alignment to Day-to-Day Workflows" to learn practical ways to streamline your CS operations. One tactical advice we'll cover: Using an onboarding command center that gives your team instant access to crucial customer information—all from a single, unified view in HubSpot 🔀 No more tab switching. No more scattered information. Just smooth, efficient customer success operations. Reserve your spot 🍿 https://lnkd.in/dU2EQfMU

Let's talk about that messy customer success reality for a minute. Your team is doing amazing work, but: 😰 Important info is scattered across 5+ tools 😰 Customer progress lives in someone's head 😰 Nobody can find that one file from last week's call 😰 And updating HubSpot? Yeah... maybe tomorrow 😅 Sound familiar? On Dec 12th, we're teaming up with our friends at Fathom - AI Meeting Assistant to show you how the most organized CS teams are solving this – without adding MORE tools to the mix. Grab your seat at https://lnkd.in/dU2EQfMU Can't make it? Register anyway – we'll send you the recording! 📹

⚡ Here's exactly how Evan Friedkin from Roobrik fixed their "post-demo chaos" with sales rooms You know that moment right after a great demo when everything starts to scatter? Demo recordings buried in email threads... Pricing docs lost in Google Drive... Technical specs... somewhere? So they tried something different → dedicated sales rooms for every prospect 🚪 Now: ✅ All resources live in one spot ✅ Champions can actually find what they need ✅ CS teams start with the full picture of what was promised 🪄 Coolest part: their CS team now uses these same rooms during onboarding to circle back to early conversations. No more "wait, what exactly did sales promise?" Want to see how this could work for your team? Drop a comment below or check out Arrows.to

When you're at IKEA, do you: A) Religiously follow those yellow arrows on the ground ➡ B) Ninja your way straight to what you need 🥷 C) Freestyle through the departments 💃 Here's why this matters for customer onboarding according to our friend Ramli "RJ" John👇

The 3 levels of friction in your customer onboarding and how to tackle them. In our latest Onboarding Therapy session, we sat down with Ramli "RJ" John, founder of Delight Path, to unpack a common challenge: what causes onboarding friction and how to reduce it. Check out the full episode, where we dive into: 🥀 The root causes of the main onboarding frictions 🆘 How to tackle misalignment between teams 🤔 And what IKEA can teach us about onboarding in the B2B space 🍿 Watch, read, or listen to the full episode 👉https://lnkd.in/dz4vnhAA

Thanks for having us, The Lifetime Value Show!🎙

We’re excited to officially announce the Arrows partner program! 🥳 We’ve always believed in the "better together" power of the HubSpot ecosystem, and now we’re making it official by partnering with 20 incredible HubSpot Solutions Partners. Together, we’re empowering sales and success teams that run on HubSpot to win more deals and onboard customers faster. 💘 We’re incredibly grateful for the support from our partners and thrilled to be working alongside them to bring even more value to HubSpot users. Big shoutout to our inaugural group: 21b Consulting adWhite Marketing Automated Dreams BridgeRev | An Elite HubSpot Partner Bryant Works Cogent Connective® Contineofy Crawford Group Good2bSocial Guépard - Experts HubSpot - Partenaire certifié HarvestROI Hustler Marketing Measured Results Marketing Mind & Metrics LLC Onsharp, Inc. Origin 63 | HubSpot Elite Partner SaaS Advisors Selworthy The Operations Company ⚙️ Yopla Want to learn more about all our amazing partners? Check out the full directory at https://lnkd.in/guCXCUHX