Apex Order Pickup Solutions

Apex Order Pickup Solutions

IT Services and IT Consulting

Order Pickup Redefined

About us

With all the disruption in the foodservice and retail industries, operators need new ways of giving customers what they want, when and how they want it. That’s why Apex Supply Chain Technologies, a leader in automated handoffs for more than a decade, created a new company 100% focused on helping you make order pickup contactless, efficient and more profitable. In restaurants and foodservice venues, off-premises customers can skip the drive thru or busy counter, knowing their order is ready for them in its own secure compartment. Our smart locker solutions give BOPIS and click & collect customers fast, self-serve pickup and returns, without waiting in line at the service counter or curbside. You get better labor-efficiency, with streamlined associate workflows to help make every online order more profitable. And you gain real-time visibility and insights that you can put to work immediately to provide a fast, seamless experience that keeps customers coming back every time. Discover how Apex Order Pickup Solutions helps you make the most of every opportunity by making speed and convenience your new competitive advantage.

Website
https://ApexOrderPickup.com
Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Cincinnati
Type
Privately Held
Founded
2021

Locations

Employees at Apex Order Pickup Solutions

Updates

  • Wow! Since 2014, digital ordering and delivery has grown 300% faster than dine-in traffic. And as those numbers continue to rise, keeping your staff well-trained to manage both digital and in-person orders is crucial for maintaining exceptional service. Want to learn how to navigate the challenges of mobile ordering while boosting efficiency and customer satisfaction? Check out this great article from QSR Magazine (link in comments) for great ideas. (We’re intrigued by the tip to make sure your apps add value beyond ordering.)

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  • With nearly half of respondents to Restaurant365 annual industry study** reporting that 3PD services account for 11% to 30% of revenue, and 34% expecting demand to grow, it’s pretty darn clear that delivery efficiency is no longer optional. It’s essential. Because when your pickup process is easy, drivers can complete more orders (big win for them), restaurants can maintain positive partnerships (huge win for both operators and drivers they depend on), and customers receive their meals faster, fresher, and are more inclined to tap your app next time they’re hungry (i.e. the White Whale of wins for all involved!) Your turn! What strategies are you using to streamline pickup processes and prepare for the growing delivery demand? Let’s share ideas!

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  • With 82% of U.S. restaurant and foodservice companies actively hiring*—and positions like chefs and cooks being the most challenging to fill—incorporating automated solutions where possible (e.g. mobile app ordering, smart locker solutions, AI for inventory management, etc.) reduces the desperation to hire more people. And, in fact, it frees up teams to focus on what really moves the needle: food prep, providing excellent guest experiences, and other critical tasks.

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  • Today’s customers expect speed and convenience—whether ordering online or picking up in-store. But what happens when a simple order pickup turns into long lines, wasted time, and frustrated employees? Enter automated solutions. Get a hold of the right one, and it’ll streamline the process, creating win-win experiences for businesses and customers alike. To find out how this tech can make a difference in how you delight your customers, dive right into the article linked in the comments below.

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