#HIPAA violations can have significant financial impacts in healthcare. Upgrading from pagers to a secure messaging app can protect your staff, patients, and organization. Read about it in our #AmtelcoWhitePaper. https://hubs.ly/Q0302BBG0
Amtelco
Telecommunications
McFarland, WI 2,087 followers
Providing call center software solutions that meet or exceed customer expectations and are backed by top-notch support.
About us
Amtelco has been a family-owned communication software company since 1976 and devoted to providing secure, stable, and critical communication solutions for healthcare, contact centers, and other organizations looking for immediate, reliable connections. We aim to unify and simplify communication processes with our highly interoperable software. Our platform brings disconnected technologies from different vendors together. Automation and scripted processes ease workload burdens felt by staff, and our native cloud-specific development, that is powered by artificial intelligence (AI), has diverse applications in the telecommunications sector. Amtelco’s customers and employees are at the heart of the company. Amtelco supports its customers with in-house, around-the-clock customer service professionals with an average tenure of 17 years with the company. Independent employee surveys have resulted in Amtelco being honored by the Wisconsin State Journal as a Top Workplace in Madison, Wisconsin since 2020.
- Website
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https://amtelco.com/
External link for Amtelco
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- McFarland, WI
- Type
- Privately Held
- Founded
- 1976
- Specialties
- telecommunications, call center system development, Hipaa secure text messaging, telephone answering service systems, Contact Center Software, and Call Center Software
Locations
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Primary
Get directions
4800 Curtin Drive
McFarland, WI 53558, US
Employees at Amtelco
Updates
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Manage remote workers with ease and build trust by reading our blog post on effective communication while working from home on our website: https://hubs.ly/Q0302BBs0 #ContactCenter #CustomerService #AmtelcoBlog
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Is your healthcare organization ready for AT&T’s discontinuation of landline services? It will likely have a significant impact on hospitals. However, many hospitals have already transitioned to VoIP (Voice over Internet Protocol) or Cloud systems, which use internet connections for phone calls to provide a reliable alternative to traditional landlines. Today's #AmtelcoBlog post provides more info plus tips about how to prepare for the change. https://hubs.ly/Q02_ZtSp0
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Amtelco reposted this
🔐 Trust and security matter in healthcare. Our Secure Messaging Solution keeps your team’s communication protected while making workflows simpler and more efficient. #SecureMessaging #StreamlinedCommunications
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Still using pen and paper to schedule your staff? Find out how we help healthcare organizations with on-call scheduling. Staff can access, update, and change schedules electronically, remotely, and securely. https://hubs.ly/Q02W2kC30 #AmtelcoOnCall
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Bad weather can cause communication disruptions. We help hospitals and clinics keep critical lines of communication open with hosted Emergency Access Service. This provides a communication backup plan with a failover system at a secure, geographically separated location. https://hubs.ly/Q02W2gvT0 #AmtelcoBusinessContinuity #BusinessContinuity #DisasterPreparedness #SystemBackUp
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Read our case study with Ephraim McDowell Health in the #AmtelcoTrends newsletter to find out how we helped them simplify and unify processes by using a single source of truth (SSOT) structure to keep data in only one place.
Case Study | Ephraim McDowell Health: Leveraging Directories to Improve Call Flows and Reduce Code Call Errors
Amtelco on LinkedIn
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What is the difference between a Call Center and Contact Center? Is there a difference? Read about it here!
What is the difference between a Call Center and Contact Center?
Amtelco on LinkedIn
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Ongoing charting at Winchester Medical Center was taking nurse time away from their patients. Amtelco helped to keep their nurses bedside by integrating and merging the data between Amtelco and the GetWellNetwork pain monitoring system. Ask us how our call center software improves workflows within a hospital setting. https://hubs.ly/Q02W2TbZ0 #AmtelcoTestimonial #Interoperability #HealthIT
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Want to reduce the back-and-forth of relaying information? Amtelco Secure Messages can help bridge the gap of clinical communication with Role-Based Messaging! #OnCall #PHI #Healthcare
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