Food consistency is a key concern for today's diners. Download our free restaurant industry report - no email required - to learn more. https://hubs.li/Q02YzBqH0 #RestaurantIndustry #CustomerLoyalty #Hospitality #DiningTrends
A Closer Look
Market Research
Cumming, GA 3,009 followers
Human Intelligence + Data Analytics
About us
For over 25 years, A Closer Look has been a trusted partner to some of the world's leading brands, helping them understand and enhance their customer experience. As a customer experience consultancy, we specialize in collecting first-party customer journey data and providing authentic, actionable insights that enable brands to build enduring, customer-centric loyalty. Our expertise spans across various industries, including e-commerce, entertainment, hotels, restaurants, retail, and senior living. We offer a comprehensive suite of services, such as mystery shopping programs, real-time feedback, market analyses, and customer experience survey management, to illuminate what truly matters to your customers. At A Closer Look, we go beyond merely providing data. Our talented storytellers dive deep into your customer insights, crafting detailed narratives that give you a genuine understanding of your customers' voices. We then provide strategic guidance on impactful improvements, helping you move beyond price-driven loyalty and foster authentic, lasting relationships with your customers. With our data-driven approach and analytical reports, we make it easy for you to drive ROI and enhance customer loyalty. Partner with A Closer Look to gain a competitive edge by delivering exceptional customer experiences that resonate with your target audience.
- Website
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http://www.a-closer-look.com
External link for A Closer Look
- Industry
- Market Research
- Company size
- 51-200 employees
- Headquarters
- Cumming, GA
- Type
- Privately Held
- Founded
- 1994
- Specialties
- Mystery Shopping, Market Research, Web Surveys, Customer Experience, Data Analytics, Consumer Insights, Customer Feedback, Consumer Consulting, Market Analysis, Focus Groups, and Feedback Studies
Locations
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Primary
Cumming, GA 30041, US
Employees at A Closer Look
Updates
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We're #hiring a new Account Manager in Cumming, Georgia. Apply today or share this post with your network.
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Nearly half of diners seek better service. Access our free restaurant industry report instantly to understand what drives customer satisfaction. https://hubs.li/Q02YzmmZ0 #RestaurantIndustry #CustomerService #Hospitality #DiningTrends
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Poor merchandising execution costs retailers 1% of gross sales, with only 4% of promo displays set up correctly and 50% of all displays set up incorrectly or late. FotoPay will soon change this. Stay tuned. #FotoPay #RetailInnovation #RetailTech #RetailManagement #InnovationAlert
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AI in customer service: efficiency vs. human touch. Our blog explores balancing both for stronger brand loyalty. Learn to enhance, not replace, human interaction. Read now. https://hubs.li/Q02Vnn-y0 #AI #HEI #CX #CustomerExperience #BrandLoyalty
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Don't fall behind! 87% of consumers find AI lacks empathy. Our blog reveals how top brands balance AI and human touch. Read now. https://hubs.li/Q02-bRbP0 #AI #HEI #CX #CustomerExperience #BrandLoyalty
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Despite high satisfaction scores, many diners question value. Learn more by getting instant access to our free restaurant industry report - no registration required. https://hubs.li/Q02YzxqK0 #RestaurantIndustry #ValuePerception #DiningTrends #HospitalityIndustry
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10.8% of prospective residents used virtual tours to explore senior communities last year. Is your digital presence meeting expectations? Get insights in our free 2024 senior living report. https://hubs.li/Q02VnxsK0 #SeniorLiving2024 #SeniorHousingTrends #SeniorCommunities #SeniorLivingReport
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71.8% would consider home care as an option. How does this impact senior communities? Our 2024 senior living report has insights. Download it for free. https://hubs.li/Q02W23sl0 #SeniorLiving2024 #SeniorHousingTrends #SeniorCommunities #SeniorLivingReport
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