You don't. Virtual careers counselling can still retain the personal touch over Teams, Zoom etc. Career choice/planning is very much a mix of logic and emotion, and so whilst chatbots might be ok at the engaging with former, when it comes to the latter they fail miserably (for now :-))

In today’s career counseling landscape, the initial intake should ideally involve a digital or live diagnostic session. It’s essential to step back and consider the client’s holistic reality—understanding their unique background and motivations. This approach builds a foundation of trust and engagement. From there, a personalized blend of digital, live, and AI-driven interactions can be used to create a tailored package of assignments and insights, empowering clients to make informed, reflective decisions about their career path. Each tool in this process complements the others, offering a balanced mix of automated support and personal touch to deepen understanding and guide meaningful progress.