Last updated on Oct 26, 2024

How do you follow up with customers after resolving their complaints?

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How do you follow up with customers after resolving their complaints? This is a crucial question for any restaurant manager who wants to maintain a good reputation and loyal clientele. Customer complaints are inevitable in the hospitality industry, but how you handle them and what you do after can make a big difference in your customer satisfaction and retention. In this article, we will share some tips and best practices for following up with customers after resolving their complaints.

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