How do you follow up with customers after resolving their complaints?
How do you follow up with customers after resolving their complaints? This is a crucial question for any restaurant manager who wants to maintain a good reputation and loyal clientele. Customer complaints are inevitable in the hospitality industry, but how you handle them and what you do after can make a big difference in your customer satisfaction and retention. In this article, we will share some tips and best practices for following up with customers after resolving their complaints.
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Kellen DuryeaBusiness Operations Expert | Marketing Strategist | Leadership Specialist | Accepting New Clients | Helping Businesses…
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Frank HerzogOver 30 years of in-market international experience • Battle-tested C-Suite leader • Executive Team Creator • F&B…
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Herr Kamran Mammadzada, Cook, Chef, KochChef | Passionate About Culinary Arts & Food Presentation | HR Expertise & Data Analysis Background