You've made a networking faux pas. How can you recover and make a lasting impression on potential clients?
Mishaps in networking happen, but the recovery can leave a positive, lasting impact. Here's how to turn the tide:
- Acknowledge the faux pas promptly and sincerely, showing that you value integrity and open communication.
- Offer a solution or assistance related to the error, demonstrating your commitment to making things right.
- Follow up with a personalized note expressing your appreciation for their understanding, solidifying the connection.
How have you turned a networking misstep into an opportunity? Chime in with your experience.
You've made a networking faux pas. How can you recover and make a lasting impression on potential clients?
Mishaps in networking happen, but the recovery can leave a positive, lasting impact. Here's how to turn the tide:
- Acknowledge the faux pas promptly and sincerely, showing that you value integrity and open communication.
- Offer a solution or assistance related to the error, demonstrating your commitment to making things right.
- Follow up with a personalized note expressing your appreciation for their understanding, solidifying the connection.
How have you turned a networking misstep into an opportunity? Chime in with your experience.
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There are real mistakes and perceived mistakes. In the case of real mistakes, make genuine apologies as quickly as possible to the person with whom the mistake was made. Hopefully, they will not have shared much about it yet. Prepare for the very real possibility that they have complained to many already. Take the high road! In the case in which someone misread your works or actions and "perceived" it to be a faux pas, you might have an opportunity to tactfully correct them. Assume it was an innocent mistake, and correct the incorrect understanding without crushing the dignity of the mistaken one. If someone is maliciously misreads your words or actions, take the high road. Fix it if possible, but don't compound the problem.
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Uma crise pode ser uma oportunidade para fortalecer o relacionamento com seus clientes. Utilize a situação para demonstrar os valores da sua empresa e como você lida com desafios. Crie conteúdo relevante e positivo para mostrar que a sua empresa está aprendendo com o erro e se tornando mais forte. Isso pode gerar uma imagem positiva e duradoura, aumentando a confiança dos clientes em potencial.
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In my experience, it's essential to take responsibility and own mistakes rather than shifting blame to others or external factors. Clients value accountability, and demonstrating this can strengthen the relationship with them.
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