Illustrate the specific benefits the changes will bring. Whether it’s cost savings, improved performance, or long-term sustainability, show how the changes will benefit the organization or department. If possible provide data or case studies that demonstrate the success of similar changes.

Importante ouvir de forma respeitosa as considerações dos motivos que levam a resistência à mudança e tentar encontrar ali uma oportunidade valorizar os pontos de ganhos para ambos os lados. Por vezes, o desconhecimento de todas as etapas, ou a falta de clareza levam ao recuo e saber ouvir, redimensionar os prazos e alinhar as expectativas é o suficiente para que acordos sejam alcançados e se possa seguir a diante.

When dealing with resistance from stakeholders, the key is to listen first, really listen. Make sure they feel heard by summarizing their concerns and showing you get where they're coming from. Then, share your perspective calmly and clearly, without being defensive. Stay aware of your emotions and keep your cool. The way you speak matters too, your tone and choice of words can make all the difference, so be mindful. Lastly, stay positive and try to see things from their side. Approach the conversation as a team effort, and you’ll likely find a solution that works for everyone.