When a client insists on using a particular customs broker, your ability to handle the situation smoothly can make all the difference. Here's how you can address this challenge effectively:

• Assess compatibility: Verify if the requested customs broker meets your operational standards and compliance requirements.

• Negotiate terms: Discuss any potential additional costs or delays with the client upfront.

• Offer alternatives: Suggest other reliable brokers if the client's choice isn't feasible, explaining the benefits.

How do you handle client-specific requests? Share your strategies.