You're considering starting a consulting business in After-Sales. What are the first steps you should take?

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After-sales is a crucial aspect of any business that sells products or services to customers. It involves providing support, maintenance, warranty, feedback, and loyalty programs to ensure customer satisfaction and retention. If you have expertise and experience in after-sales, you might be thinking of starting your own consulting business to help other businesses improve their after-sales performance. But what are the first steps you should take to launch your consulting venture? Here are some tips to guide you.