Arrange a neutral, private meeting to hear both viewpoints. Listen intently while demonstrating understanding and empathy. Concentrate on determining the root causes of the stress, whether it be personal conflicts, communication difficulties, or workload. Encourage uninterrupted emotional expression from both sides. Then, by highlighting your shared interests and aims, help them discover points of agreement. Provide remedies, such modifying workloads, enhancing communication, or offering tools for stress management. An atmosphere of cooperation is promoted by mediating the discussion in a composed, nonjudgmental manner.

When two stressed team members clash, stepping in with empathy and clear communication is key! Start by listening—give each person space to express their concerns in a calm, non-judgmental setting. Sometimes, simply being heard can defuse tension. Next, guide them to identify shared goals and encourage collaborative problem-solving. When we help others shift from frustration to solutions, we build team unity. Finish with a follow-up to ensure both feel supported. A bit of empathy can transform conflict into a powerful bonding experience

When AI technology emerged, many of my teacher colleagues grew anxious. Rather than ban it, our school embraced it, causing uncertainty among staff. To help, I educated myself on AI and encouraged coworkers to do the same. We organized department meetings for open dialogue on pros and cons. This approach reduced fear, fostered informed decisions and created a positive work environment where everyone felt heard and understood. My advice: promote open communication, encourage self-education on the issue, allow time for processing/thinking, and collaborate when facing workplace changes or challenges.

For me, I would have addressed the stress levels before it got out of control. I'm on a mission to teach 1 million people how to check their Inner Battery as often as they check their phone battery. This creates awareness of when stressful situations are percolating and how it's impacting you. Developing the inner awareness for when stress is building, also brings a choice for what to do about it. I recommend people consider mindfulness based activities like deep breathing, being in nature or moving your body to help keep the stress in check.