How do you handle AES or ACE filing errors and corrections?

1 Know the difference

The first step is to understand the difference between AES and ACE. AES is a subset of ACE, which is the primary system for managing trade activities with the US Customs and Border Protection (CBP). AES is specifically for filing the Electronic Export Information (EEI), which is required for most exports over $2,500 or that need an export license. ACE is also used for other trade functions, such as filing import entries, paying duties, and accessing reports.

2 Check the status

The second step is to check the status of your filing in AES or ACE. You can do this by logging into your account and searching for your ITN or shipment reference number. You will see a status code that indicates whether your filing was accepted, rejected, or conditional. Accepted means that your filing was processed and validated by AES or ACE. Rejected means that your filing was not accepted due to errors or missing information. Conditional means that your filing was accepted but may have some issues that need further review by CBP or other agencies.

3 Fix the errors

The third step is to fix the errors in your filing as soon as possible. You can do this by editing your filing in AES or ACE and resubmitting it with the same ITN or shipment reference number. You will receive a new status code after your resubmission. If your filing was rejected, you must fix the errors within five calendar days of the original transmission date. If your filing was conditional, you must fix the errors within the time frame specified by CBP or other agencies. Failure to do so may result in fines, penalties, or seizure of your goods.

4 Report the corrections

The fourth step is to report the corrections to your filing if you discover them after your shipment has departed. You can do this by filing a correction in AES or ACE with the same ITN or shipment reference number. You will receive a confirmation message after your correction is processed. You must file a correction within 10 calendar days of the date of export or within the time frame specified by CBP or other agencies. You must also keep a record of your correction and the reason for it.

5 Avoid the errors

The fifth step is to avoid the errors in your filing by following the best practices and guidelines of AES or ACE. You can do this by checking the accuracy and completeness of your data, using the correct codes and formats, reviewing the error messages and reports, and updating your software and systems. You can also use the AES or ACE certification process to test your filings before submitting them to the live system. You can also consult the AES or ACE help desk, the CBP website, or the Census Bureau website for more information and assistance.

6 Learn from the errors

The sixth step is to learn from the errors in your filing and improve your export compliance and performance. You can do this by analyzing the causes and patterns of your errors, implementing corrective actions and preventive measures, and monitoring and measuring your results. You can also use the AES or ACE data and reports to identify and address any issues or risks in your export operations, such as licensing, classification, valuation, or destination control.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?