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Editor’s Question: Can genAI be a ‘secret weapon’ for enhancing customer service?
Eric Johnson, CIO, PagerDuty, says CIOs have a unique opportunity to both lead the genAI conversation and implement strategic initiatives to improve customer experience – referencing his own c...
OpenText World Quality Report 2024 shows 68% of organizations now utilizing Gen AI to advance...
Report reveals developer productivity and quality engineering has passed the tipping point of adopting Gen AI to drive business success. OpenText in collaboration with Capgemini and Sogeti (part of...
Everyday AI woes: Time to adopt agentic AI in 2025
To realise AI’s full potential and the rise of agentic architecture, enterprises must upgrade their infrastructure, everything from data centres to AI PCs. This distributed infrastructure...
Intelligent Technologies
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Gold Data to build first cable system in Gulf...
Gold Data is building the first cable system in the Gulf of Mexico connecting...
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Nokia adds eleven new applications to its cloud...
Creation of new value-added applications for home broadband devices allows...
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DE-CIX is entering Mexico – paving the way for r...
Internet exchange operator DE-CIX has launched new IXs in Mexico. The new Internet...
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Ransomware attacks double in municipalities,...
Barracuda Networks, provider of cloud-first security solutions, published its...
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Vantage Data Centers awarded US$300 million...
Vantage Data Centers, a leading global provider of hyperscale data centre...
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General Motors and Red Hat lead the future of...
Red Hat, the world’s leading provider of open-source solutions, and...
Podcasts
The three Cs of cybersecurity
Strong cybersecurity is the backbone of every organisation. Check Point Software agrees, outlining...
Opportunities and threats: How will Brexit...
Both the US and UK act as a fundamental and reciprocal foundation of economic growth for each...
A full circle journey: Introducing Cloudflare...
Michelle Zatlyn, Co-founder, President and COO at Cloudflare, explains how the company is expanding...
Race to $4 trillion: Math predicts the first...
BestBrokers forecasts which of the current trillion-dollar giants might be the first to cross the...
Omdia research predicts data center cooling...
Integration of AI-optimized cooling systems, strategic vendor partnerships and a continued push for...
Gartner CEO survey finds growth is the top...
Sixty-two percent of CEO’s selected growth as their top business priority in 2024, according to a new s...
Get to Know: Joe Vaccaro, Vice President and...
Joe Vaccaro, Vice President and General Manager, Cisco ThousandEyes, on what time in tech has...
Get to Know: Aniket Khosla, VP of Wireline...
After ‘eye-opening’ early exposure tom the internet, here’s what time in tech has taught Spire...
Get to Know: Roger Wigenstam, Chief Innovation...
Roger Wigenstam was hooked on tech when his dad brought home a computer and showed him how to write a...
