Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.
Every iPad comes with one year of hardware repair coverage through its one-year limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil and Apple-branded iPad keyboard coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee.1 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone through getsupport.apple.com.
Because Apple designs iPad, iPadOS and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2
AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised technicians.
Service coverage includes the following:
Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:
You can buy coverage on a fixed‑term plan.
2 yrs
iPad Pro 13‑inch (M4)
iPad Pro 11‑inch (M4)
iPad Air 13‑inch (M2)
iPad Air 11‑inch (M2)
iPad, iPad mini
Service fees are listed for the latest iPad models. For more details on the latest iPad models, see apple.com/my/ipad.
Incidents covered
Accessories
RM 139
iPad
Accidental Damage
RM 229
iPad Pro, iPad Air, iPad mini
Screen Damage
RM 139
Other Accidental Damage
RM 469
See AppleCare+ Terms and Conditions for complete product details.
Find your Apple Support phone number here.
Contact Apple Support