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We’re sorry you haven’t received your print magazine. If you are a current Adweek+ Digital and Print subscriber, claims for print issues should be submitted within 6 weeks of publication date. We can only replace recent copies that have not arrived due to a postal or printing error. We can extend your subscription to compensate for the missing issue or a replacement copy will be sent providing the claim is received within the above date and there is available stock.

Missing Issues
Please note, your first issue will arrive 4 to 6 weeks after receipt of your subscription order. Before submitting a claim, please first check if it has been published by reviewing our list of back issues here and ensure you have allowed time for delivery — 14 business days for all destinations outside of the United States. Delays may also occur due to local postal issues which are outside of our control.

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You can also go to your main My Account page. Please log in, go to My Account and Manage My Subscriptions. On the left side, select “Missed Issue/Damage”. Request replacement issues for any recent copies that have not arrived in the Questions/Comments field.

Damaged issues
If you are a current Adweek+ Digital and Print subscriber, claims for damaged print issues should be submitted within 6 weeks of publication date. We can extend your subscription to compensate for the damaged issue or a replacement copy will be sent providing the claim is received within the above date and there is available stock.

Claims can be submitted for damaged issues (only up to 4 issues back), by contacting our Customer Service team at subscriptions@adweek.com with the information below:

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If this is an isolated event, report a damaged issue to our Customer Service team at subscriptions@adweek.com or log in, go to My Account and Manage My Subscriptions. On the left side, select “Missed Issue/Damage.” Request replacement issues for any recent copies that have arrived damaged in the Questions/Comments field.

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In-app purchase information is kept within the app stores and is a separate subscription. You will need an Adweek+ subscription to access content on the site.

Yes, all Adweek+ subscribers have access to a searchable archive that includes Adweek content going back to 1993.

The digital edition of Adweek is a replica of the print magazine that is accessed via the Adweek app (powered by Maz).   You will need a subscription in order to access the digital edition on the Adweek app. The app is available on iOS and Android devices.

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You will need an Adweek+ subscription to have unlimited access to the latest articles posted on adweek.com. You can subscribe directly on adweek.com here.

Yes, you can choose Adweek+ Digital to access all our great content online along with the digital edition of the magazine.

Registered Adweek Community members can enjoy limited access to articles (including sponsored content, slide shows, and other multimedia features) every month on Adweek.com, as well as unrestricted access to browse the home page, channel front pages and sponsored content. Your free, limited access resets every calendar month and you’ll once again be able to view limited articles for that month.  Some premium content may be excluded. Premium contact is identified with a “Premium” tag or yellow lock.

In order to have unlimited access on Adweek.com, you need to have an Adweek.com login and an  Adweek+ subscription. If it is your first time signing in to Adweek.com, you may need to verify your subscription status. At that time, your Adweek+ subscription will be associated with your login credentials and you’ll be able to enjoy unlimited access to Adweek.com and our Adweek app for tablets and smartphones at no extra charge.
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Becoming an Adweek+ subscriber is quick and easy. Click here to explore available offers. All subscriptions include unlimited access to Adweek.com, plus other great benefits.

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Adweek has expanded its in-depth insider reporting, bringing you more of the industry intelligence you need to grow your business and advance your career. As a touchstone of the advertising and marketing community, Adweek is an unparalleled resource for industry professionals who rely on its content to help them do their job better. By supporting Adweek, you are making it possible for us to continue innovating across platforms, expanding our newsroom, providing exceptional journalism and customizing our content and products to serve the brand marketing ecosystem.

Here are just a few of the things you’ll get with an Adweek+ subscription:

• Advice from CMOs and leaders of the world’s top brands.
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• Analysis from the sharpest minds in the industry.

To join the Adweek community, go to Adweek.com/register

All registered Adweek Community members have access to limited articles every month before being asked to upgrade to an Adweek+ subscription. Adweek+ subscribers get unlimited access to Adweek.com, including archived content and the digital edition of Adweek magazine. The Adweek+ Digital and Print plan also includes delivery of the  Adweek print magazine. Take a look back at some of our most popular online stories of 2020