8x8 Contact Center
Chrome Enterprise Recommended Solution

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Optimized for ChromeOS

8x8 Contact Center is now a Chrome Enterprise Recommended product having gone through verification to ensure the solution is optimized for ChromeOS. 8x8 Contact Center makes it easy for ChromeOS users to quickly deploy and manage end-to-end customer experiences.

Optimized for ChromeOS

Create winning experiences with 8x8 Contact Center & ChromeOS

8x8 Contact Center is a complete cloud solution that provides omnichannel interaction flexibility for your customers and your agents. Native collaboration and a unique approach to quality management allows for tailored coaching experiences to engage agents regardless of location.

Increased visibility into CX

The all-in-one solution includes 8x8 Contact Center Analytics for better decision making and insights into contact center performance. Comprehensive, end-to-end visibility into the customer journey eliminates friction for improved experiences.

Complete contact center solution

With 8x8 Contact Center for ChromeOS, agents can access a robust, 100% cloud-based contact center solution without the need for downloads, costly deployment or professional services. Utilize functionality like adaptive quality management to significantly boost training, empower agents and provide the consistency and confidence you need to reduce risk and meet compliance objectives.

Boost performance & improve experiences

Empower your contact center managers with actionable insights about their team’s performance, and ensure optimal customer experiences with speech and text analytics.

Amplify your contact center’s performance with 8x8 Contact Center for ChromeOS

Design experiences that build lasting loyalty

Boost agent engagement and foster collaboration

Optimize decision making with advanced analytics and insights

Engage with today’s digitally connected customers through a variety of options including omnichannel routing, proactive outreach and AI-powered self-service.

Activate agent potential with timely feedback, intelligent coaching and collaboration tools for continuous improvement and enhanced productivity.

Gain complete visibility and capture insights that allow you to act faster in making improvements to customer experiences.

Design experiences that build lasting loyalty

Boost agent engagement and foster collaboration

Engage with today’s digitally connected customers through a variety of options including omnichannel routing, proactive outreach and AI-powered self-service.

Activate agent potential with timely feedback, intelligent coaching and collaboration tools for continuous improvement and enhanced productivity.

Optimize decision making with advanced analytics and insights

Gain complete visibility and capture insights that allow you to act faster in making improvements to customer experiences.

Design experiences that build lasting loyalty

Engage with today’s digitally connected customers through a variety of options including omnichannel routing, proactive outreach and AI-powered self-service.