14,927 total
Fab service from Marius who talked me step by step through the process. He spent time understanding my needs and requirements for a new deal and found the perfect fit for me. No pressure quote. Once I accepted Shaun kept me updated re my mortgage progression. Really easy to keep in touch using their portal, sending chat msges that were answered very quickly. I would definitely recommend L & C.
Date of experience: 23 November 2024
We had an excellent service from Daniel our mortgage advisor
He was very helpful, patience & responsive
Although we ended up purchasing a buy to let on 3rd attempt, he was there and found us the best deals every time
Very thankful to all at L&C
Date of experience: 15 November 2024
The whole process of getting mortgage and life cover advice was very straightforward, Luke and Isabel were so helpful and managed to get us exactly what we wanted. Everything went smoothly and we’d thoroughly recommend L&C to anyone looking at mortgage products.
Date of experience: 23 November 2024
Great experience from start - with mortgage adviser Matthew Binney and Case Manager Louise Brown together with help of their associates - to finish.
They advised me both with a remortgage of my old house and at the same time manage to secure an additional new mortgage on a new property.
Despite hurdles and external legal conveyancing who made the mortgage process very stressful
London and Country's team managed to proceed to a very successful result and kept me updated throughout the whole time.
I would strongly recommend London and Country and their team and advice for your mortgage needs for your property.
Thank you all LandC
Best Regards Rickard Strom
Date of experience: 22 November 2024
I can't recommend L&C highly enough.
As first time buyers, getting a mortgage was one of several very daunting steps in the process - but L&C were absolutely fantastic from start to finish.
Everything was progressed rapidly and our Mortgage Expert was friendly, informative and always available for queires. We'd initially considered going with a local mortgage broker but would've still been waiting for our first appointment with them in the time it took to get a mortgage application through using L&C!
Date of experience: 07 November 2024
L&C made this such an easy experience for a first time buyer. I highly recommend anyone looking for a mortgage to use L&C. They were absolutely brilliant! Thank you for your help.
Date of experience: 15 November 2024
Amazing - 5 days from contacting L&C to Mortgage Offer with the Solicitors! 2nd time using L&C and they found us a better deal, even when paying our ERC on current lender.
Date of experience: 21 November 2024
Fantastic support from the team at L&C. As a first time buyer I cannot stress enough how brilliant the team were. Callum Nicholson and Terri Falcus were fantastic helping me put in place a mortgage for my new home. Made the process as simple as possible and supported me from start to finish. No question was too silly for my advisor and I could get in touch whenever I needed to, to ensure smooth process! 100% recommend to anyone applying to a mortgage
Date of experience: 15 November 2024
Dane and Joanna were my main points of contact at L&C. Very helpful and friendly. Above all, they listened to my needs. Their advice was valuable, and they worked quickly and effectively to secure a mortgage for us. Importantly, the communication was excellent throughout. L&C's online system made it easy to provide documentation and track progress.
Date of experience: 09 November 2024
Great service from start to finish. Vincent was my advisor and honestly i couldn't of asked for a better person. Always kept me in the loop and was always on hand through out the process and was always quick to reply to emails or calls. Thank you Vincent and thank you L&C
Date of experience: 21 November 2024
Being a first time buyer this process was quite daunting and I was totally lost but from start to finish I have been helped through amazingly and the team who helped me (Nathan, Ryan, and Shaun) could not do enough for me. Cannot fault anyone at all and if I was to go through this again I would without a doubt go through L&C again.
Date of experience: 10 November 2024
Clearly communicated with me every step of the way - non-patronising explanations, considered, kept me informed.
All just great really!
Date of experience: 22 November 2024
Everyone has been so helpful. Flexible with emails & phone calls and able to get things moving quickly! Super helpful!
Date of experience: 22 November 2024
We started a mortgage loan with L&C in July 2024. We received a mortgage in principle from them and began our hunt for a flat. We had an offer approved on a flat and notified L&C. Soon after alerting them, they informed us that our broker was no longer with the company and we were moved to a new agent. This new agent basically had to start from scratch and found that the prior agent hadn't done his due diligence and that now we were approved for about 60k less than what the original agent said which meant that we had to come up with 60k more for the deposit.
A few months later we were moved to a more senior agent. After 6 long months and after providing all of the documents they requested, we were rejected by the bank because they didn't feel that our brand new construction flat met their fire safety regulations.
We will most likely lose the flat we made an offer on thanks to L&C.
Date of experience: 17 November 2024
Reply from L&C Mortgages
Hi John. We're sorry to hear this and we'd like to investigate. We've requested some more information from you if that's ok. Best wishes, L&C
10 long weeks locked in mortgage process with this broker. Don’t be sucked in by the seemingly better rates and no fee. The legals cost too much and delay the whole process. Once the initial consultant has reeled you in, you don’t hear from them.
Date of experience: 25 September 2024
Reply from L&C Mortgages
Hi Nadine, thanks for taking the time to leave a review. I've passed this onto our Customer Care team who will investigate. Best wishes, L&C
Use L & C whenever I need to for advice. Couldn't do it without them. Professional, friendly, can't praise them enough. Always available to answer questions.
Date of experience: 08 November 2024
Only too happy to give L & C 5 stars - amazing from start to finish (which took just 2 weeks from enquiry to a mortgage offer). Special shout out to Christian, the initial broker we dealt with for finding us a suitable product and thinking creatively, and to Emily who made the application process incredibly simple. Great comms throughout.
Date of experience: 14 November 2024
Ismail Azam dealt with our case and everything went smoothly, loved their mortgage review process, where they undertook a free review and found a cheaper deal and switched us onto this as rates lowered. Ismail was easy to contact and always returned calls and very polite. Highly recommend.
Date of experience: 04 November 2024
Sid was an excellent advisor. We approached L&C after they were recommended to us by friends who have recently completed their house purchase. Sid worked super quick on getting us a mortgage offer in place, and linked us in with local solicitors. The process has been incredibly smooth so far and we trust Sid’s advice completely. We appreciate being signposted to insurance providers as well to save us time with searching. We are first time buyers and there is a lot of information to process, but L&C have been clear in their communication along the way, you really feel like they have your interests at heart. The portal is a useful tool to track progress. Thanks, would recommend!
Date of experience: 14 November 2024
Owen was very professional - clearly talked through the options and keep me well informed. It was a smooth process
Date of experience: 21 November 2024
