About
Results-orientated with a proven track record of designing and implementing complex…
Articles by Wayne
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I'm incredibly excited to join our Trust & Safety org to set the trust strategy for Google's key genAI products and launches. T&S plays a critical…
I'm incredibly excited to join our Trust & Safety org to set the trust strategy for Google's key genAI products and launches. T&S plays a critical…
Liked by Wayne Brown
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📱 Will call centres be the first major disruption caused by AI? 💻 🤖 AI is a major threat to call centres. Companies that do not invest in…
📱 Will call centres be the first major disruption caused by AI? 💻 🤖 AI is a major threat to call centres. Companies that do not invest in…
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An absolutely fantastic few days spent with the team in Chennai & Delhi last week - incredible talent and dedication on display as well as the usual…
An absolutely fantastic few days spent with the team in Chennai & Delhi last week - incredible talent and dedication on display as well as the usual…
Liked by Wayne Brown
Experience
Education
Licenses & Certifications
Publications
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Open APIs Global Opportunity Index
Oversaw development of an index of 10 countries to assess potential of success in open API retail services.
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Corporate Plasticity
Apress
In most organisations, strategy and functional excellence get the attention. But even the best of either provides only limited long-term advantage. The best organisaions have another ingredient that allows strategy and functional excellence to deliver value.
Plasticity enables great organisations to:
1. Break down barriers and collaborate in the pursuit of a common objective
2. Reconfigure or rewire themselves to face down challenges or reach ever-stronger competitive…In most organisations, strategy and functional excellence get the attention. But even the best of either provides only limited long-term advantage. The best organisaions have another ingredient that allows strategy and functional excellence to deliver value.
Plasticity enables great organisations to:
1. Break down barriers and collaborate in the pursuit of a common objective
2. Reconfigure or rewire themselves to face down challenges or reach ever-stronger competitive positions.
Amazon Author page at http://amzn.to/26js43z -
Breakthough Service Transformation
- A lasting step change in performance is elusive because organisations apply change to solve the small problems rather than the bigger, more strategic issues.
- A framework is needed to harness breakthrough change.
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Trail blazer .. beats hell raiser as I was more commonly known back in the day 🙈 Cheers for the nod Donal MacNamee Peter Oakes
Trail blazer .. beats hell raiser as I was more commonly known back in the day 🙈 Cheers for the nod Donal MacNamee Peter Oakes
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🤖 Which jobs are “safe” as artificial intelligence advances? 🛡️ As AI continues to progress, we are witnessing a race between its capabilities…
🤖 Which jobs are “safe” as artificial intelligence advances? 🛡️ As AI continues to progress, we are witnessing a race between its capabilities…
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🚨 Big Changes Ahead: The CFPB’s New Data-Sharing Rule is Here 🚨 The CFPB’s new Section 1033 rule is here, and it’s going to change how banks…
🚨 Big Changes Ahead: The CFPB’s New Data-Sharing Rule is Here 🚨 The CFPB’s new Section 1033 rule is here, and it’s going to change how banks…
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7 things from the last 7 days in banking, fintech, and payments. 🔧 The UK government accelerated efforts to introduce stricter regulatory rules…
7 things from the last 7 days in banking, fintech, and payments. 🔧 The UK government accelerated efforts to introduce stricter regulatory rules…
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I've taken a couple of days to reflect on Open Banking Expo UK & Europe 2024 and for good reason. Was it a success? As a team, we hope so! Were there…
I've taken a couple of days to reflect on Open Banking Expo UK & Europe 2024 and for good reason. Was it a success? As a team, we hope so! Were there…
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Permission has been given for an AI chatbot to provide stock-picking advice. AI startup Bridgewise has been given the green light by Israeli…
Permission has been given for an AI chatbot to provide stock-picking advice. AI startup Bridgewise has been given the green light by Israeli…
Liked by Wayne Brown
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Permission has been given for an AI chatbot to provide stock-picking advice. AI startup Bridgewise has been given the green light by Israeli…
Permission has been given for an AI chatbot to provide stock-picking advice. AI startup Bridgewise has been given the green light by Israeli…
Shared by Wayne Brown
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Education and AI: Why Knowledge Matters 📚 Using new technologies in education is challenging, and history shows a pattern of failed innovations…
Education and AI: Why Knowledge Matters 📚 Using new technologies in education is challenging, and history shows a pattern of failed innovations…
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