About
Here’s a polished backstory for your LinkedIn profile that reflects your journey to…
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Articles by Spencer
Contributions
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What are the key metrics and indicators to track customer retention and churn?
Low retention rate can increase your marketing costs significantly too as you keep loosing clients and need to replace them. A high retention rate can sometimes make your business complacent from needing to keep attracting more customers.
Activity
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WORD CHOICE IS EVERYTHING. Choose poorly, and you'll... 🎄 Ruin Christmas romcoms / your brand messaging 🎄 Turn customer touchpoints from Love…
WORD CHOICE IS EVERYTHING. Choose poorly, and you'll... 🎄 Ruin Christmas romcoms / your brand messaging 🎄 Turn customer touchpoints from Love…
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Experience
Publications
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Agencynomics
Amazon
Agencynomics is the world’s best selling Agency Growth book. If you are looking to scale your Agency to the first £3-5m in revenues, this book is packed full with actionable advice and benchmark metrics.
Other authorsSee publication
Organizations
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Alliance of Independent Agencies
Board Advisor
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Recommendations received
38 people have recommended Spencer
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This year's been full of highs and lows blah blah blah. NOPE. You're not going to get a string of emojis and unwanted reflections from me (this…
This year's been full of highs and lows blah blah blah. NOPE. You're not going to get a string of emojis and unwanted reflections from me (this…
Liked by Spencer Gallagher
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It's that time of year again! For many agency owners, these last few weeks will have been filled with forecasting their financial plan for the…
It's that time of year again! For many agency owners, these last few weeks will have been filled with forecasting their financial plan for the…
Liked by Spencer Gallagher
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Are you a leader in the creative, digital, or media agency world? We need your voice. Please give us just 5 minutes to complete the State of the…
Are you a leader in the creative, digital, or media agency world? We need your voice. Please give us just 5 minutes to complete the State of the…
Liked by Spencer Gallagher
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