Scott Eivers

Andy Smethurst, Channel Sales Director, Gamma: Successful business transformation is reliant on potential synergies between emerging and mature technologies, and how MSPs help organisations to successfully balance their adoption. Read the full article at: https://lnkd.in/euCepKzk #commsvision #commsdealer #ukictchannel #partners #resellers #vendors #serviceproviders #msps

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Are you incorporating AI, Big Data or Machine Learning into your business processes and IT strategy? Choose a network designed and built to be unique, diverse and capable of delivering the scalable, high-speed connectivity your digital transformation requires. Find out more https://bit.ly/3KCdbnO Image description: Black and white image of a man in data centre looking at a rack. Image title: Are you incorporating AI, Big Data or Machine Learning into your business processes and IT strategy?

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Are you incorporating AI, Big Data or Machine Learning into your business processes and IT strategy? Choose a network designed and built to be unique, diverse and capable of delivering the scalable, high-speed connectivity your digital transformation requires. Find out more https://bit.ly/3KCdbnO Image description: Black and white image of a man in data centre looking at a rack. Image title: Are you incorporating AI, Big Data or Machine Learning into your business processes and IT strategy?

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How can you strategically optimise your unified communications and contact centre budget to drive seamless customer experiences and operational efficiency? Here are five key tips: 📊 Evaluate Current Performance Assess the effectiveness of your current systems. Are your tools supporting omnichannel communication and enabling real-time customer engagement? Identify gaps that impact productivity or customer satisfaction. 💡 Prioritise Scalable Cloud Solutions Invest in cloud-based platforms that provide flexibility, scalability, and cost efficiency. These solutions allow hybrid teams to collaborate seamlessly while supporting growing customer demands. 📈 Focus on AI and Analytics Leverage AI-driven tools like chatbots, predictive analytics, and sentiment analysis to improve service quality, streamline operations, and provide actionable insights. 🔗 Integrate for Efficiency Ensure your unified communications and contact centre systems work together. Integration reduces complexity, enhances workflows, and provides a single source of truth for reporting. 🔐 Allocate for Security and Compliance Budget for robust security measures and compliance tools to protect sensitive customer data and meet industry standards. 💡 Ready to optimise your communications for 2025? Let’s create a tailored strategy to help you achieve your goals. Book your consultation today ⬇️ #UnifiedComms #ContactCentre #BusinessSuccess

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Discover how our FSM Grid solution helped a leading UK retailer streamline operations, automate processes, and enhance customer experience. From installer onboarding to real-time updates, learn how we tackled key business challenges and achieved greater efficiency! Read the full case study and explore how we can help your business scale without the extra resources. https://lnkd.in/gR8c2AJm #HomeImprovement #RetailInnovation #FSM #Automation #CustomerExperience #BusinessGrowth #CaseStudy #FSMGrid #FSMGlobal

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Your data centre is growing, but you can make sure its impact on the environment doesn’t. CDW UK's Chief Technologist, Rob Sims explores the latest trends and customer requirements for modern storage solutions – delving into the practical applications of Pure Storage and its ability to meet developing consumer challenges, such as reducing an organisation's environmental footprint. Pure Storage and CDW: Better together https://hubs.ly/Q02ztbsV0 #CDWandPure #CDWUK

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In the past, organisations have often struggled to harness the vast amounts of data 📊 generated by their contact centres; but times have changed. With the advent of powerful and user-friendly analytical tools, organisations now have the capability to extract actionable insights like never before. Discover how businesses are leveraging their contact centre data and driving success. Our Using Contact Centre Insights to Elevate CX and EX research involves conversations with contact centre leaders from various industries and contact centre types, who share their valuable perspectives on insights and data-driven decision-making. Download now: https://lnkd.in/e6J5kv8G  

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Today we announced a new strategic partnership with Reach plc, the UK and Ireland’s premier commercial publisher. Together, we're embarking on a transformative journey, leveraging our ASPIRE framework to guide Reach towards a more data-led, digital future. Geoff Churn, CIO of Reach, shares, “We were on the lookout for a partner who could evolve with us, aiding our adaptation to future changes in line with our Customer Value Strategy.” Tom O'Connor, CEO at Version 1, reflects on this partnership: “Being chosen by Reach as the strategic managed service partner underlines our proficiency within the ASPIRE programme. We’re eager to witness the transformative outcomes of this collaboration.” Here’s to forging a sustainable future for news brands globally. Read more here: https://lnkd.in/eeVc8_gS Olivia Carroll, Brad Mallard, Tom O'Connor, Geoff Churn, Sarah-Jane Peden #Version1 #DigitalTransformation #ReachPLC #ASPIRE #Version1Difference

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Throughout my discussions with clients, partners, and colleagues this year, it has become increasingly clear the impact that rising virtualisation costs & complex licensing models are having on our clients IT budgets & investment plans to drive forward innovation for the business. Join us on Tuesday (23rd July) to discover a virtualisation solution that delivers performance, cost savings, and best of all — no hidden costs or virtualisation tax! https://lnkd.in/eU-wvTtS #Scalability #Virtualization #HybridCloud

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☎️ Calling all #enterprisearchitects #chiefarchitects. Konvergent's #EATools survey is out… We have put together a survey to get your independent views on the architecture tools market and we'd love to hear from anyone with experience of, or an interest in, #enterprisearchitecture tools. Love them or hate them, let us know your thoughts! (link to survey in the comments section) We are looking for input from people who: ✅Love tools ❌Hate tools 🤷‍♀️Are indifferent to tools 💡Have never used a tool 🏙Business users who are consumers of the tools And anyone in between! Like all surveys, the higher the response rate, the more meaningful the results and truly representative of the views within the architecture community. So, please do complete this and share with anyone who you think might be interested. To accompany this, we have been speaking to Chief Architects globally. Insights from these interviews, as well as the analysis of the survey results, will be freely available in September. Please see the link to the survey in the comments below. 

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Beyond Sustainability: Enterprise Innovation in Action 🌳 When one of the UK's leading enterprises needed to revolutionise their IT sustainability, we went beyond standard approaches. Through strategic application management, we helped them reduce their IT carbon footprint. See the full transformation story: https://bit.ly/4et2Bvq #BeyondApplications #Innovation #Sustainability

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AI is revolutionising contact centres in the public sector by creating efficiency and enabling more personalised interactions with people. Avaya shares its comprehensive guide to AI in public sector contact centres with CIO Online: https://lnkd.in/d9AJucdj

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How can public sector organisations ensure critical services remain operational during cyberattacks? Read this case study, featuring insights from Hewlett Packard Enterprise and technology partners, and discover how public bodies are strengthening their cyber resilience and responding to growing threats. From advanced security measures to recovery solutions, learn how to protect and future-proof your organisation. #PartnerContent

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Discover why the UK's ISDN switch-off is pushing businesses towards VoIP telephony. From cost-effectiveness to enhanced flexibility, explore how this transition can revolutionise your communication strategy. Read more about safeguarding your business in the digital age. https://lnkd.in/ewyXsxcv #ISDN #telephony #VOIP #ISDNswitchoff

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Very close to 100% registration for the Nutanix London Data Summit. Tuesday 25th June from 12pm at HPE Client Centre, 1 Aldermanbury Square, London EC2P 2NQ. If you're interested in any of these, be sure to book your place now. - How to run AI applications with Vector Databases and OpenAI - Migrating from traditional database engines to opensource - How EDB on Nutanix offers an AI Postgres Data Platform will full lifecycle management - Future roadmap of data services around Kafka, Redis and Elastic Search - How to empower developers to self-serve multiple database engines across on-premises and public cloud - Why organisations such as Wells Fargo and Temenos utilise Nutanix Database Service to speed up their backup restore process (40TB in just 8 mins!) - How HPE have a compute platform ideal for running databases, including a consumption pay as you go model via Greenlake Register here for more information - https://lnkd.in/eBsxs9kf p.s EDB will also be sponsoring "Peers with Beers" from 7pm at The Goldwood Sports Bar for England's 3rd Euro 2024 group match A huge thank you to all our partners for helping to put on such a great event EDB Hewlett Packard Enterprise Nuvolaris Inc Prolifics

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📊 Is your contact centre truly data-driven? Leaders who can turn data into action are the key to unlocking next-level performance! 💡 Our data-literacy approach help contact centre leaders build data literacy skills to drive smarter decisions, better coaching, and real results. Ready to transform your team? Read more here https://hubs.ly/Q02VXJGR0

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Going green doesn't mean compromising on performance. In fact, it's opening doors to smarter, more innovative ways of doing business. 🌿💡 At Logicalis, our sustainable customer network transformation journey is redefining how we approach network design. Instead of a simple like-for-like refresh, we dive deeper: 1. We measure your current network's carbon footprint 2. Design a sustainable network that uses less power and fewer devices 3. Show you the real energy and carbon savings 4. Offer refreshed or re-manufactured hardware to reduce e-waste 5. Provide ongoing power consumption monitoring and control The result? A network that's not just more efficient, but also kinder to our planet. 🌍 Find out more 🚀 https://hubs.la/Q02VtYtc0 See how Noble Foods has optimised operations, getting closer to net zero https://hubs.la/Q02VtNl70 #ArchitectsOfChange #SustainableTech #NetworkInnovation #GreenIT

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