About
I am a co-founder at Red Digital, a China digital marketing consultancy and agency that…
Services
Articles by Sarah
Contributions
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What do you do if your coaching clients reject your advice and experience setbacks?
Sometimes, life often takes unexpected turns, and circumstances can change, leaving us feeling unhappy or dissatisfied with our current goals. Thus, as a coach, our job is to help bring perspective and clarity to clients during the coaching conversation so that they can see it as an opportunity for them not to let disappointment or self-criticism overshadow the opportunity to reset their goals and get excited about them again. Below are 3 steps to reassess goals: 1. Reflect from a growth mindset: Take a pause and evaluate your progress thus far. 2. Determine priorities: 3. Embrace Flexibility and Adaptability: It can be easy to get frustrated and stay stuck, instead, ask clients what they can do to move forward.
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What do you do if your coaching clients reject your advice and experience setbacks?
1st) Acknowledge the client's setbacks with empathy. Setbacks can be painful to accept. Acknowledge client's emotional pain to help them accept setbacks more easily. 2nd) Collaborate with clients to identify what is not working and why. Pose questions that illuminate concern to help clients to gain clarity. 3rd) Cultivate a coaching environment that nurtures a growth mindset in clients. Create a supportive space that encourages clients to focus on the positives in situations and extract valuable lessons for future growth. 4th) Develop an action plan - Progress cannot occur without taking action. Motivate clients to create their own action plans and follow through with concrete steps towards their goals.
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What do you do if your coaching clients reject your advice and experience setbacks?
1st) Ask the right questions to uncover the client's true motivations and demonstrate your willingness to listen without judgment, creating a comfortable space for them to express their concerns openly. 2nd) Act as a sounding board to reflect the client's inner voice. Often, clients already know what is most authentic and aligned with themselves deep down. As a coach, my role is to help them navigate through the noise, distractions, and unimportant factors to find clarity.
Activity
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Winning the Entrepreneur of the Year Award (Maker & Creator) has been a surreal and humbling moment for me. It’s a recognition not just of the work…
Winning the Entrepreneur of the Year Award (Maker & Creator) has been a surreal and humbling moment for me. It’s a recognition not just of the work…
Liked by Sarah Yam
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Join me at Virgin StartUp's Changemakers series this Wednesday 20th November at X & Y in Victoria London, where I will be joined by Natalie Pearce…
Join me at Virgin StartUp's Changemakers series this Wednesday 20th November at X & Y in Victoria London, where I will be joined by Natalie Pearce…
Liked by Sarah Yam
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What a night, I had the incredible honour of winning the Entrepreneur of the Year Award in the Maker & Creator category. 🎉 To be recognised as a…
What a night, I had the incredible honour of winning the Entrepreneur of the Year Award in the Maker & Creator category. 🎉 To be recognised as a…
Liked by Sarah Yam
Experience
Education
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Activities and Societies: Association: • Sales and Marketing Officer, HKBU AIESEC Hong Kong Baptist University Activities: • Certificate of Merit, Top 18 winner, SCMP/IFPHK Financial Planner Awards, 2008-2009 • 2009未來之星—香港傳媒專業大學生國情課程班 • 兩岸三地大學生國情教育計劃 • The Dragon Foundation: Global Citizenship Program • Boston Consulting Group Case Competition
Dean List, 2008
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Activities and Societies: • First Place, Business & Strategy Competition, Rollins College International Business Competition, 2007-2008
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Activities and Societies: Completed Udacity design sprint nanodegree
Completed Udacity design sprint nanodegree
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Learning Build Responsive Real World Websites with HTML5 and CSS3
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- Present
iOS Developer Nanodegree program
Licenses & Certifications
Courses
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Entrepreneurship
Distinction
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Marketing intelligence
Merit
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Professional practice project (Thesis)
Distinction
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Social media strategy
Merit
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Udacity Design Sprint
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Udemy Build Responsive Real World Websites with HTML5 and CSS3
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e-marketing and social media strategy
Merit
Languages
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English
Professional working proficiency
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Cantonese
Native or bilingual proficiency
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Mandarin
Native or bilingual proficiency
Recommendations received
8 people have recommended Sarah
Join now to viewMore activity by Sarah
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Júlíus and I will be participating in World Travel Market (WTM) London for the first time next week (5-7 Nov) representing Lava Show as the founding…
Júlíus and I will be participating in World Travel Market (WTM) London for the first time next week (5-7 Nov) representing Lava Show as the founding…
Liked by Sarah Yam
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🌍 Just back from an unforgettable week at World Travel Market (WTM) London – Lava Show’s debut appearance, and it was a huge success! 🚀 Being part…
🌍 Just back from an unforgettable week at World Travel Market (WTM) London – Lava Show’s debut appearance, and it was a huge success! 🚀 Being part…
Liked by Sarah Yam
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Good morning from Mývatn Nature Baths at World Travel Market (WTM) London! Fantastic atmosphere and great connections! You find us at stand N7-300…
Good morning from Mývatn Nature Baths at World Travel Market (WTM) London! Fantastic atmosphere and great connections! You find us at stand N7-300…
Liked by Sarah Yam
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So happy to be back at World Travel Market (WTM) London :)
So happy to be back at World Travel Market (WTM) London :)
Liked by Sarah Yam
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Excited for World Travel Market (WTM) London 2024! We still have a few meeting slots available, feel free to reach out to me or Björn Reynisson to…
Excited for World Travel Market (WTM) London 2024! We still have a few meeting slots available, feel free to reach out to me or Björn Reynisson to…
Liked by Sarah Yam
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I am looking forward to seeing you all at WTM London.
I am looking forward to seeing you all at WTM London.
Liked by Sarah Yam
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I'm excited to attend WTM London next week! If you're there, please stop by at booth N7-300 to say hi :)
I'm excited to attend WTM London next week! If you're there, please stop by at booth N7-300 to say hi :)
Liked by Sarah Yam
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