Paul Stephen

A great tip, especially for DMC Operator users of Squirrel Fish is to tag your example itineraries with the main locations that they cover. This way if a buyer is searching for a particular destination, your example itineraries will also show up in the search and could grab their interest! As a buyer myself I find this really useful for more off the beaten track destinations.. A client says they want to visit a certain site or place that is not often visited I can quickly search and see which of my suppliers has resources for that place. #TravelResources #TravelTips #TravelSoftware #DMC #DMO

2

A great tip, especially for DMC Operator users of Squirrel Fish is to tag your example itineraries with the main locations that they cover. This way if a buyer is searching for a particular destination, your example itineraries will also show up in the search and could grab their interest! As a buyer myself I find this really useful for more off the beaten track destinations.. A client says they want to visit a certain site or place that is not often visited I can quickly search and see which of my suppliers has resources for that place. #TravelResources #TravelTips #TravelSoftware #DMC #DMO

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Optimism in the corporate travel industry continued in the first quarter of 2024, with demand increasing. Business travellers set out to meet clients and colleagues, balancing tight travel budgets with early bookings and more days away. 🧳 Discover more trends in corporate travel in the latest Global Trends Report from FCM Consulting: https://okt.to/vbeE7B #FCMConsulting #TravelTrends #TMC #BusinessTravel #DiscoverTheAlternative

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A Saturday morning reminder on the crucial role The BTA members play in economic growth. It’s also a Saturday morning reminder of the diverse range of services that TMCs provide to corporates as they manage their most valuable assets, their employees, safely, efficiently, sustainably and cost effectively around the globe. It’s a Saturday morning reminder that TMCs are the glue that stick the deliberately fragmented content back together again to serve the corporate buyer and traveller. It’s a Saturday morning reminder that in the corporate space, booking in direct via a TMC is absolutely the best. #businesstravel #corporatetravel #yourbta #travelmanagement #indirectisbest

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There are so many travel franchises out there who promise the world but, in many cases, fail to deliver on those promises once those business owners are through the door. But, we can confidently say we’re different. 🌏 Our Travel Counsellors tell us time and time again just how much investing in a franchise with us has changed their life, and how their only regret is that they wish they’d joined us sooner. 🤝 But just how exactly is becoming a Travel Counsellors having such a profound impact on our franchisees? Read on to find out just some of the reasons why we’re in the business of changing lives ⤵ https://lnkd.in/eUJhmdsv Ashley Butler, AREC, CertRP Angela Paskin, AREC, CertRP Julia Speed Cathy Oldfield Susan Law

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Some valuable insights via the The Incentive Research Foundation to help our US based clients, or with a US focus for events. Not only does it identify key destination preferences. But also the high motivational appeal to Gen Z and Millennials in group travel to be extremely high. Showing the importance and relevance of incentive travel programs. A continued increase to schedule in free time to relax, opportunities for unique experiences, and 75% have a desired interest for cruise experiences - regardless of the destination. I'm sure that part will be of significant interest to our cruise partner suppliers!! Download the full report below. Or let's have a conversation regards incentive events and how to create maximum engagement through top level planned event experiences. #wearemeat #eventagency #corporateevents #incentives #travel

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According to ABTA the most popular overseas destinations over the past 12 months in the UK and the percentage of people who went: Spain – 31% France – 22% Italy – 17% US – 15% Greece – 13% Portugal – 11% Germany – 11% Turkey – 10% Netherlands – 8% UAE – 6% Mexico – 6% Austria – 6% Australia – 5% Malta – 5% Croatia – 5% https://lnkd.in/dtGvhweT

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I am working with clients to prepare and make the most out of the travel trade shows they attend. One discussion point that always comes up is how to PROVE to traveller buyers that you really can do what you say you do. As buyers, we hear the words "unique" and "sustainable" banded about all the time. Also words like "authentic" and now "regenerative travel" not to mention "insider access" and "proprietary experience." As a supplier what is key is that you can PROVE these things to a buyer. Many suppliers SAY they can offer these things but really cannot. Your job is to PROVE that you really can and do offer your own product development, a value-added, unique, safe, ethical, sustainable and responsible service and products. That way when your competition can't actually prove it - you win out. As travel buyers, we really need to dig deeper and ask for proof from our suppliers - ask for more details. Just knowing the right words to say doesn't make a supplier one that is going to actually deliver on their promises, delight your clients and make you look like a rock star. How are you preparing for the shows? What tips can you offer? What kinds of support do you need? #TravelShow #TravelIndustry #Marketing #ProductDevelopment

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A complete review of the experience onboard EXPLORA I by a first time cruiser. https://lnkd.in/gB23XjHw

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If you are in the business travel industry and considering your options, explore how Travel Counsellors for Business can enhance your future. 🌎 Reach out for a confidential discussion if you want to learn more. ✈ #businesstravel #TMC #travelindustry

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The answer to over tourism is quite simple. Don’t go to the same places as everyone else. Adventure operator Intrepid Travel, who have been carbon neutral since 2010, have published a ‘Not Hot List’ of places to go. Intrepid provide small group adventures with local guides and unique experiences so even if you go somewhere unfamiliar, they will make sure you get the most out of your trip experience. If Greenland, Pakistan or Mongolia are a bit too leftfield, there are also options in Australia, USA and Morocco. Sometimes it’s better to be ‘not' rather than ‘hot' - so don’t follow the crowds! #exploremore #whereyourjourneybegins

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****Beat Live Reflections - NUMBER 3 **** 120 second round-up...or thereabouts Video 3 of 3 Distribution in the accommodation space and across air with NDC. Reflections on key insights from Dorothy Dowling and her panel on accomodation and from a panel moderated by Charles Crowder at ARC with Nicola Ping at FCM Travel , Tye Radcliffe at Accelya , Jay Richmond at Amadeus and Glenn Hollister from United Airlines. #IntellectualCapital #SocialCapital

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Destination Managers, we need your input! 💡 As the travel industry continues to evolve, how can destination management companies best support their B2B partners in 2024 and beyond? Some key considerations: Streamlining RFP processes 📝 Enhancing group travel experiences 🛒 Leveraging sustainability initiatives 🌍 Developing innovative MICE offerings 🎪 Share your thoughts and top priorities in the comments. Let's collaborate to drive the future of destination management! #DestinationManagement #TravelIndustry #B2BPartnerships #ImpressDestination

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With net-zero targets looming, the European Union has decided a tougher approach was needed to drive change. For travel managers who have responsibility for a European travel program, it makes sustainability reporting a must-do, not a nice-to-have. https://okt.to/2igENj #Sustainability #CSRD #EuropeanUnion #EuropeTravel #DiscoverTheAlternative

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With net-zero targets looming, the European Union has decided a tougher approach was needed to drive change. For travel managers who have responsibility for a European travel program, it makes sustainability reporting a must-do, not a nice-to-have. https://okt.to/urdVJX #Sustainability #CSRD #EuropeanUnion #EuropeTravel #DiscoverTheAlternative

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Great to see advance travel booking volume increasing for key destinations. Looks like the Brits are leading the pack in planning travel for next year! Click on the link below to read Sabre Insights on top feeder markets and destinations already being booked for Q1 2025 from USA to India... #TravelTrends #SabreInsights https://lnkd.in/gMbEifR2

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Do you book, manage or arrange business travel, meetings and events? If so, please take a few minutes to take part in our Technology Survey. You could win a NETGEAR M6 Pro Mobile Router worth £899.99. We value your expert views and experiences. The findings will be analysed and shared in the next issue of The Business Travel Magazine – a Technology Special #technology #tech #businesstraveltech #traveltechnology #traveltech #AI #artificialintelligence

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Demand for travel to destinations across the Americas is on the rise, a new report released by Amadeus in collaboration with UN Tourism shows. From May to August 2024, searches for travel have increased by 132% compared to the same search period in 2023, with a slightly shorter booking window. To unpack these trends, join one of our upcoming webinars on May 14 with UN Tourism: 🌎In English: https://lnkd.in/g28wJ6Sk 🌎En Español: https://lnkd.in/gBs9Xxiu

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DMC Tips: Don't underestimate the power of an excellent airport greeting. DMC Local Operators should definitely ask themselves how they can perfect every airport greeting - especially the international arrival. When clients arrive in your country it is often after a long journey, maybe after a lot of hassle and little sleep, often feeling a bit nervous about the trip and whether everything is going to be ok - was it money well spent? Can I trust this company? Is anyone going to be there? What do I do if there is a problem? What they need is to be met as easily and swiftly as possible. They need to be met with a professional-looking representative full of smiles and welcome who is waiting up front with a clear sign. They need to know exactly where they are being met and what the back-up plan is should there be issues. They need to know what's next, help with the bags, refreshments in the vehicle, help getting a local SIM card, know how long the transfer is going to be, and so on. A messed up airport greeting can often leave clients with a bad taste in the mouth that can last and create a lingering lack of trust, a sense of frustration and make it hard to win them back. What do you do to make sure your airport meet, greet and transfers are optimum and set the scene for an amazing trip to follow? - staff in uniforms? - specific meeting spot? - emergency procedures in clients trip notes? - VIP access? - Set guidelines, codes of conduct and training for driver/guides? - Quality signs? - Welcome packs with local SIM card? What else? What do your clients most value? #customerservice #productdevelopment #airports #meetandgreet #localoperator #personalisation #travel #luxurytravel #smallthingsmatter #adventuretravel

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