Nicholas Clarke

The automotive industry in the UK is facing significant challenges, and car dealerships need to adapt quickly. 🚗💨 Key Challenges: Stale Online Reputation: Many dealerships struggle to maintain fresh reviews, impacting customer trust. 📉 Intense Competition: Standing out in a crowded market is more crucial than ever. 🏆 Customer Engagement: Effectively engaging with customers post-sale can be daunting. 🤝 How Birdeye Can Help: Birdeye offers solutions to these challenges by automating review generation. With Birdeye, dealerships can: Increase Review Volume: Automate requests for reviews via SMS and email, ensuring timely feedback from customers. 📈 Streamline Feedback Collection: Simplify the process for sales teams, allowing them to focus on selling while still gathering valuable insights. ⏰ Monitor Customer Sentiment: Respond to reviews in real time, maintaining a positive online reputation. 💬 Want to learn how to maximize this? Join Google Business Profile Diamond Product Expert Ben Fisher as he shares proven strategies to supercharge your presence and build a unified reputation across all your locations. 👊Don’t miss this chance to join the webinar! https://lnkd.in/edEd9aGP ⏰#AutomotiveIndustry #CustomerExperience #Birdeye #CarDealerships #UKBusiness

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“The most direct route to rapid profitable growth is through increased sales of existing products and services.” A quote from one of the UK’s top business schools. Seems obvious when you reflect on it. On day one of the short three-day course the first question asked is “What is stopping you grow your sales profitably?” One issue that almost always tops the list is recruiting good salespeople and the costs and risks associated with taking on additional staff. One route to minimising the risks and upfront costs in recruiting sales personnel is to engage with Commission-only Sales Agents. Self-employed sales agents can bring a significant range of assets to your company ·       Sales experience ·       Market knowledge ·       Existing contacts and outlets ·       A motivation to succeed With a payments-by-results reward structure the risks are minimised, but it is not a “sales on the cheap” route. Agents expect and deserve to be well rewarded for the benefits that they bring. Building a rewarding relationship benefits both parties and leads to long term benefits. If you’d like to learn more about engaging with Commission-only Sales Agents, click on this link https://lnkd.in/dPPpGXD and download our FREE guide to “Working with Sales Agents” If you’d like a more in-depth discussion on how Commission-only Sales Agents can help you build sales and profits drop us an email at [email protected] and we’ll be in touch. #sales #salesjobs #commissiononly #salesagent #manufacturersagent #freelancesales #selfemployedsales #salesboost #salesagency #salesagentsplus

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Are you a marketer in the FSI space? Keen to keep your reputation intact by doing your bit to support Consumer Duty, all while delivering clear messaging that leaves no room for confusion? Infinity has you covered! This report is packed with insights and practical guidance from industry experts – get your copy now ⏬ https://lnkd.in/eFEU85WG Also, if you're heading to the BIBA conference next week, I’ll be there! Drop me a line if you want to chat about this in more detail 👆 #FSIMarketing #ConsumerDuty #FCA #FSI #Insurance

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Could AI be the solution to the UK's productivity gap? Our latest report with Sapio Research reveals a potential £119 billion boost in productivity for UK enterprises through AI. 🔹 Large businesses in the UK could save up to 7.9 billion employee hours annually. 🔹Business leaders could save 1,117 hours per year, equivalent to 140 working days. 🔹 AI can take over mundane tasks, allowing employees to focus on more meaningful work. This could mark a significant shift after a decade and a half of stagnant growth. 🔗 Access the full report: https://lnkd.in/eXKKKePq .

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Charmaine Keegan you are spot on!! With stakeholders pushing sales leaders for results and sales leaders beating (not all of them but many) the sales team with a baseball bat to perform or pip it, we end up with a generation of desperate sales people who are going to repel buyers. Buyers (people) want to be heard, they have problems that need solving and they need to solve them at there own pace. All sales professionals need to be trusted subject matter experts, they need to research, educate, know the competition and provide true/real value which in turn builds trust, de-risks the sales acquisition, and increases your chances of acquiring/growing new customers. Sue Barrett I loved your comment around trust 'don't assume you know someone, really spend time getting to know people' just because someone grew up in Austria does not mean they went skiing in the Alps every winter. Cian Mcloughlin your points really resonated with me on just how much time we spend (cost of sale) on responding to RFP's that are not won and we don't even ask for feedback to why (the TRUE reason) that we were not chosen. Tony J. Hughes your sales strategies on approaching cold/warm prospecting calls with meaningful value are genius, and this goes for every interaction you have with partners, colleagues, customers, mentors, always have something that provides meaningful value in your conversations. (Ask yourself, how can I help them, not you, but them?) Adam Frank your presentation really helped to articulate the value that SugarCRM brings to the mid-market sector. For anyone looking for a sales CRM that focuses on enabling sales professionals to succeed then please reach out to Ineke Carey, SugarCRM. Billy Tucker having a CEO's perspective really brought home for me just how important it is to always come prepared with something meaningful. And to Billy's point, why is a CEO going to meet you for a coffee unless you have something ground breaking. Remember, most executives don't get to spend enough quality time with there partners, and families. Special thanks to Joseph Sing who did an outstanding job of putting the whole event together. Please support Joseph and get the word out across Australia about these events. Looking forward to the next Sales Symposium.

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1 Comment

A common topic of conversation I'm having at the moment is that recruitment agencies are looking for ways to improve on their business development processes in a more candidate heavy market. Click the link below to sign up to Bullhorn's webinar taking place on Tuesday 11th June, talking all things BD!🤓

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Your sales team isn’t annoyed that the “budget” is too high…… They’re annoyed that the “expectations” are 👇 Setting an ambitious revenue goal is fine Doing so while failing to; - Populate your workforce - Provide the correct tools - Remove the distractions Now THAT ☝️ is where you’ll really start feeling the heat #mediasalesmasterypodcast

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Attention UK Businesses: Unlock Your Digital Potential with Sam Control UK! Are you struggling to make your mark in the digital landscape? Look no further than Sam Control UK, your trusted partner for top-notch digital marketing solutions. As a leading digital marketing firm, we have the expertise and proven track record to propel your business to new heights. From captivating social media campaigns to SEO-driven website optimization, our comprehensive services are designed to deliver measurable results. Unlock the power of data-driven strategies and cutting-edge techniques that will elevate your online presence and drive meaningful engagement with your target audience. Don't settle for less-partner with Sam Control UK and experience the transformative impact of our digital marketing prowess. Elevate your brand, boost your sales, and stay ahead of the competition. https://shorturl.at/alsEW #DigitalTransformationUK #SamControlUK #DigitalMarketingSolutions #UKBusinesses #DataDrivenStrategies #OnlinePresence #DigitalProwess #SEO #SocialMediaMarketing #BusinessGrowth #DigitalEngagement #UKBiz #MarketingSuccess #DigitalStrategy #DataAnalytics #MarketingPartnership

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The number-one staffing issue for Sales Directors in B2B in the UK is finding and retaining skilled sales people. Why? ❌a competitive job market ❌the need for specialized knowledge and skills in complex B2B sales processes ❌the high expectations for sales performance and productivity. ❌Retention - high turnover rates disrupting client relationships and sales momentum All of which complicate efforts to achieve consistent revenue growth. During a pilot-period or while recruiting, plug-in a Freelance Business Development Consultant to sit in-role, build/cleanse CRM data, generate a pipeline and then perform comprehensive handover and training. All whilst feeding back insight to help with future staff retention for that role. Consider plugging them back in elsewhere. Retain their knowledge and understanding of your business’ nuances, to improve synergy.

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How can you start gaining talent with employer branding? 🤔 Check out this essential guide from MHR, with top tips for every stage of the process 👇 #HR #Recruitment #EmployerBrand #EVP

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Technology moves fast ⏩ The rapid rise of marketing tech such as AI has left many businesses in the UK wondering if they might be missing an opportunity. As a specialist in automated marketing, we deploy sales and marketing tools to attract your best prospects, and keep them engaged until they're ready to buy... ...without the need for you to build out an expensive in-house marketing team. We offer an unmatched sub-contracted marketing solution, whether you need a one-off campaign or support for a full-scale website development project. We'd like to tell you more about how we make marketing automation your competitive advantage. If this sounds interesting, let us know. #martech #automation #agency #marketing #strategy

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Have you registered yet for TPG The Project Group UK & Ireland's upcoming webinars 💻 on Microsoft's NEW Planner on 14th May? Find out what the New MS Planner has in store for #Task Management and #Project Management. Register below 👇 #tpg #msignite #msignite24 #microsoftplanner #microsoft #projectmanagement #taskmanagement #planner #webinar #ppm #pmo

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With today’s UK budget announcement signalling increased taxes and operating costs, medium and large businesses are likely to face the challenge of optimising efficiency to protect profitability. This environment makes it crucial for organisations to understand, retain and maximise value from existing customers. R-cubed, with its expertise in customer data management, martech optimisation, customer analytics and CRM strategy/campaigns, offers the specialised support companies need to navigate these economic pressures effectively. R-cubed can help businesses by unifying customer data for a Single Customer View (#SCV) or Customer Data Platform (#CDP), unlocking insights through customer value segmentation and predictive analytics to enable more precise, personalised CRM campaigns. These data-driven strategies not only enhance customer loyalty but also enable efficient allocation of marketing resources, maximising ROI amid rising operational expenses. Get cracking now with Refocus - our complimentary independent Data and CRM capability review that measures how your business compares to peers and best in class. Find out more: https://lnkd.in/eEd9e8x3 #Data #Martech #CustomerAnalytics #CRM #ContactStrategy #Automation #Personalisation #Enlighten

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"It is apparent that the old world of data capture and storage needs to be reimagined. Firms are still retrofitting or working around systems built for products without the level of reporting required for the Consumer Duty." The recent whitepaper published by Chartered Insurance Institute, where they researched its members to identify the key challenges experienced by those directly involved in evidencing outcomes or contributing to writing their firm’s Board report during July 2024. Survey respondents highlighted:   ·      evidencing outcomes for vulnerable customers as the most significant challenge, with 34% stating this was extremely challenging. ·      The availability of appropriate data emerged as a closely related issue, with 30% stating this as extremely challenging. ·      The biggest data gaps – where over four in 10 firms are using stop-gap data or have no data – related to customer behaviour, understanding of vulnerability among their client base customer feedback, or results from communications and product testing. https://lnkd.in/edGWNY-P

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The marketing landscape in the UK is evolving at an unprecedented pace. With the current economic uncertainties, a talented marketer can help navigate challenges, drive growth, and ensure your brand stands out. It's your marketing special Midweek Mentions! Now is the ideal time to secure your next marketer. Interested? Get in touch today. #Marketing #Specialists #Growth

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