“I had the pleasure of working with Mattia recently and can’t recommend him highly enough! His professionalism, dedication, and ability to match my skills with the right role based on my profile were exceptional. Thanks to his support, I’ll be starting an exciting new challenge this January. If you’re looking for a recruiter who genuinely cares about your success, Mattia is the one to reach out to!”
Mattia Trande
Manchester, England, United Kingdom
7K followers
500+ connections
About
Hey there! I’m an embedded systems recruiter with a knack for finding software engineers…
Contributions
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How can you turn a negative client interaction into a positive one?
If you could not make a client happy, keep in touch with them and provide value. You can send them free relevant information (i.e. statistics on their industry), try to interact with them on LinkedIn, share their posts. Keep engaging with them in any way without trying to sell them something.
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How can you turn a negative client interaction into a positive one?
Whenever we are listening to a client's complain, our first instinct is interrupt the client to justify our mistakes. One thing that I found particularly useful for myself was to literally put a finger on top of my lips and count until 7 every time that a client stopped talking. Trust me, no client would remain in silence more than 7 seconds unless they really finished talking and if they do, then it's your turn! Now you've actively listened and have all you need to provide the best possible solution.
Activity
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Did the boring routine of life get to you? Are you in a rut? Let’s re-ignite our creative spark! Finding Your Creative Spark: Cultivating…
Did the boring routine of life get to you? Are you in a rut? Let’s re-ignite our creative spark! Finding Your Creative Spark: Cultivating…
Liked by Mattia Trande
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⭐️ Last week was an intense week and I'm so grateful for this ⭐️ In the 1st pic you can see me and my Manager Lauren Perry thrilled early in the…
⭐️ Last week was an intense week and I'm so grateful for this ⭐️ In the 1st pic you can see me and my Manager Lauren Perry thrilled early in the…
Liked by Mattia Trande
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I've searched the best industries in Europe (excluding AI) for software engineers to work in right now based on investment. Here are the top three:…
I've searched the best industries in Europe (excluding AI) for software engineers to work in right now based on investment. Here are the top three:…
Posted by Mattia Trande
Experience
Education
Languages
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Italian
Native or bilingual proficiency
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English
Full professional proficiency
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