Marco Da Re

DesignOps and ResearchOps teams are crucial in shaping effective design and research strategies, but what happens when they work in tandem? This September 23-25, Emily DiLeo, PhD, MLIS and Maria Taylor will take to the virtual DesignOps Summit stage to share their insights on how these teams can collaborate more effectively. 🤩 In this talk, Emily and Maria will review the shared functions of these two teams, focusing on Knowledge Management. Learn about the rise and fall of research repositories in the ReOps space, the lessons learned, and a knowledge management system for both Design and Research—created and managed by Ops. Learn more: https://lnkd.in/e_SrGJfX View the full conference program: https://lnkd.in/e6DEHR9a #designops #researchops #researchoperations #designoperations #ux #DOS2024

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Calvin Lau and Charlotte Downs recently spoke at Design Systems London about the GOV.UK Design System team's research on the new WCAG 2.2 accessibility criteria. They explained how these criteria impact UK government services and offered guidance to help teams improve their products. Here's a bit more from Calvin and Charlotte: What do you use to create prototypes for GOV.UK? Is it Figma? 💡Across GOV.UK we approach prototyping in a variety of ways, we created a product called the GOV.UK Prototype Kit which is used alongside a variety of tools including: Figma, Google docs, Adobe etc. It really depends on the individual and department doing the prototyping. Why aren’t there iOS apps for GOV.UK? (Will there be one?) 💡We have teams exploring apps, notably for a single sign-on for government. You can read more about the GOV.UK ID Check app, accessibility considerations and the future in this blog post (https://lnkd.in/eY6w8bUZ). 🎥 Learn more about "Introducing WCAG 2.2 guidance to the GOV.UK Design System": https://lnkd.in/eqT9NWJQ 🔗 Interested in sponsoring Design Systems London's next event? Contact us: https://lnkd.in/ecyJVpVW #designsystems #uxui #accessibility #productdesign #community

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Hyysalo and Johnson review user involvement methods in product and service development, highlight categorisation challenges, and propose a typology of nine approaches to better organise designer-user relationships. https://lnkd.in/eVcKQgAG #TheDesignJournal Making sense of methods and approaches to user involvement There has been a dramatic growth in the ways of involving users in various product, service, space, and systems development activities. Various categorizations, listings, and mappings have been proposed for making sense of this user-involvement landscape. The present paper introduces the main types of currently available clarificatory mappings used in design for, with, and by users, as well as the shortcomings associated with them. It then proceeds to elaborate how such mappings could be better organized in the future, stressing the importance of distinguishing between techniques, methods, methodologies, and approaches. While sensible mappings are difficult if not impossible to ever achieve regarding techniques and methods, wider approaches in how designer–user relations are organized in time and space do appear to be amenable to differentiation. We elaborate a typology of nine approach-level user-involvement configurations based on resemblance relations, and how these in turn help make sense of wider research areas.

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Proud to see Readocracy.com get a shoutout in Tech Policy Press, from the White House's former Deputy National Cyber Director no less: "To have any chance of fixing our dysfunctional relationship with information, we need solutions that can take on the powerful incentives, integration scale, and economic pull of the attention economy as we know it, and realign the market. One good example is the emerging platform Readocracy, designed from the outset with features that allow users to have much more control and context over their information experience. This includes offering users control over the algorithm, providing nudges to direct attention more mindfully, and providing information on how informed commenters are on subjects on which they are commenting. By shifting the value of attention from the estimated $800 billion dollar digital advertising market to over $2.6 trillion dollar (approximate) of knowledge economy markets, it still makes a compelling economic and behavior use case at scale. It also illustrates the kind of people-centered, technically sound, and values-aligned information ecosystem that can be born from a shift to information integrity by design, creating an environment that is more beneficial and lucrative for all involved." The era of "move fast and break things" is over. Proud to be a pioneer in this "Information Integrity by Design" movement instead.

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#CoDesign according to the #NDIA #NDIS Doesn't look like #CoDesign. No mention of #UNCRPD in *OUR* (ie #NDIA's) #CoDesign principles. A little hint: the #UNCRPD is *THE* design determinant. #CoDesign *CAN'T* happen without explicit commitment to #UNCRPD. Explains why the #NDIS Bill breaches #HumanRights The #CoDesign Advisory Group - which "provides strategic advice to the NDIA on the implementation of co-design and engagement processes in the disability community" -  hasn't met in 9 months. As I explained in my recent article, #CoDesign has been weaponised. https://lnkd.in/d8VMKkvZ Take a look. #NothingAboutUsWithoutUs #RoboNDIS #ClassAction #RoyalCommission robondis.org Mark Toomey Tony Ridley, MSc CSyP FSyI SRMCP Karen Kline Samantha Connor Mark Sweeney Nick Avery Graham Taylor Tara Hannon Muriel Cummins Georgia van Toorn Dr George Taleporos (GAICD, PhD) Shirley Humphris Peter Gregory Jordon Steele-John #BillShorten David Pocock Vinod Ralh Paul Flintoft 👇 👇👇 https://lnkd.in/dKq7mdzZ

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"Some people use research like a drunk man uses a lamp post for support rather than illumination." "Behavioural Science: The missing link in design?" - Episode 04 with Will Trump - Out Now Youtube: https://lnkd.in/eN4PE8fW Spotify: https://lnkd.in/e9uS2mMK Apple: https://lnkd.in/ezRYYqNS We interview behavioural scientist Will Trump about integrating behavioural science into UX design. We explore how applying psychological principles helps shape human behaviour in design.  In this episode, we explore: • What is Behavioral Science? Understanding how humans behave and applying psychological principles to design environments that shape behaviour. • Beyond Good UX: Motivation is as crucial as usability in influencing user behaviour. • The COMB Model: Delving into the Capability, Opportunity, Motivation, and Behavior framework for designing persuasive experiences. • Ethical Considerations: The importance of honesty and integrity when applying behavioural science in design. • Customer Empathy: Grasping the underlying drivers of behaviour, including subconscious factors users might not express. • Collaborative Synergy: How behavioral scientists and designers can work together to overcome behavioral barriers. • Transitioning Roles: Tips for UX researchers looking to incorporate behavioural science into their practice. Don't forget to: 👍 Like this video if you found it helpful. 🔔 Subscribe to our channel for more design operations and business optimization insights. 💬 Share your thoughts or questions in the comments below! Follow Us: • Instagram: https://lnkd.in/esrVh3zw • TikTok: https://lnkd.in/e-pcBR-T • X: https://x.com/DOAligned

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#Wireframing seems to be a bit of a lost art these days with #Designs often seeming in a rush to reach a higher fidelity state through tools like Figma or frameworks like the GovUK #Prototype kit (https://lnkd.in/eaxNmfzk). But the benefits of working in a lower fidelity to bring forward design ideas for discussion or to allow for earlier testing can be invaluable to a Team. So, if you are interested in how #Wireframes can support the work you are doing, here is a round up of tools to make use of. ⤵ 🔸 Balsamiq - One of the pioneers in the field of digital wireframing and still producing an excellent product and set of associated resources - https://balsamiq.com 🔸 Tiny UX - A #MobileFirst wireframing tool - https://www.tinyux.app 🔸 Excalidraw - An in-browser wireframing tool that offers live #Collaboration - https://excalidraw.com 🔸 Frame0 - A new to market tool that allows you to make hand-drawn style wireframes quickly and easily. - https://frame0.app 🔸 Wire Frame Sketcher - A wireframing tool that helps #Designers, #Developers and #ProductManagers quickly create wireframes, mockups and prototypes for desktop, web and mobile applications. - https://lnkd.in/e-zxCb5U Do you use a wireframing tool not listed above? Or do you have any great tips and advice for those looking to make more use of wireframes in their design process? If so, please share in the comments. ⤵ Thanks.

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The more I talk to hiring managers and senior designers about what they are looking for in designers, the more I back up the theory that portfolios shouldn't be X, Y, Z case studies, but explorations of your obsession with details. I've written up more thoughts on this so I don't spam your LinkedIn feed with an essay https://lnkd.in/e9CxHxzz

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16 million people in the UK are disabled, equating to one in four individuals, by ignoring accessibility, you potentially exclude over 25% of the population from engaging with your website. At Pixeled Eggs, we believe good design is accessible design. With ethical storytelling and impactful visual design, we can go beyond compliance to foster an inclusive environment where everyone can access information and services without barriers. In his blog post "Design for everyone, universal accessibility," Creative Director Kris Samyui-Adams explores why it's important and shares some tips for making your website accessible to everyone. He explores how prioritising accessibility not only demonstrates your commitment to inclusivity and equality but also enhances your brand perception and loyalty. Let's make the web a more accessible and inclusive place! 🌐 https://lnkd.in/eQxiUmmF #WebDesign #Accessibility #InclusiveDesign #UniversalDesign

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What are the common misconceptions about accessibility in design? What key elements make a design truly inclusive and accessible? What should be considered when creating more inclusive products and services? Azia has got you covered! 💯 On this #GlobalAccessibilityAwarenessDay, our lead design researcher shares her insights and advice, check it out: https://lnkd.in/dtxnxfvX #GAAD #accessibility #inclusivity

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Effective design decisions blend user needs and stakeholder choices. We love Matt Cooper-Wright ‘s "Delivering Design Faster" post from IDEO, which discusses common design and innovation issues within organizations, specifically the slow progress due to stakeholder involvement and indecisive decision-making. He suggests reframing situations as opportunities for making choices, offering multiple viable options rather than binary decisions. Check out his post and article: https://lnkd.in/gzxwwsjn He highlights the importance of clearly defining choices by explaining their benefits, risks, and required resources, which helps stakeholders make well-informed decisions. This method fosters creative thinking and careful planning, leading to better decision-making and quicker design processes. There are three areas to focus on to make faster design decisions: Choice Making ↳ Suggests various approaches, such as continuing exploration, adjusting resources, and seeking or not seeking stakeholder buy-in. Options also include halting operations or maintaining the status quo. Users ↳ Focuses on maintaining user-centric design through "Empathy Galleries" and "Opening Stories" to ensure effective communication and stakeholder engagement. Decision Making ↳ Offers a structured decision-making model in which participants can agree, agree with reservations, stand aside, or block decisions. Call us inspired. Helio is designed to assist your product design team quickly collecting feedback and insights from a specific audience, enabling faster design decisions. #uxresearch #productdiscovery #marketresearch #productdesign

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Starts in 3 weeks

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Dark patterns have been a subject of academic and industry scrutiny for over a decade. Initial studies focused on identifying and categorizing these patterns, with Brignull's taxonomy of dark patterns being one of the most cited frameworks. His taxonomy includes categories such as "Sneak into Basket," "Roach Motel," and "Forced Continuity," each describing different manipulative tactics used in digital interfaces (Brignull, 2010). A report by Gray et al. (2018) emphasized that dark patterns are not limited to isolated cases but are prevalent across various sectors, including e-commerce, social media, and subscription services. The study further identified how these patterns exploit cognitive biases, making it difficult for users to make informed decisions. In 2020, Mathur et al. conducted a large-scale analysis of 11,000 shopping websites, revealing that over 1,800 of them employed dark patterns. This study highlighted the pervasiveness of these practices and their impact on consumer trust (Mathur et al., 2020). Recent studies have expanded on this research, focusing on the ethical implications of dark patterns. A 2022 report by Luguri and Strahilevitz demonstrated how dark patterns could lead to significant financial losses for consumers, particularly those who are less tech-savvy or vulnerable to manipulation (Luguri & Strahilevitz, 2022). The period from 2018 to 2024 saw a significant evolution in the types of dark patterns used in UI/UX design. Early dark patterns were relatively straightforward, such as hidden costs during checkout or pre-ticked boxes for subscriptions. However, as users became more aware of these tactics, designers began employing more sophisticated techniques. #Darkpattern #UIUX #IntercationDesign

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Training designers to do some research – from Maria Scholl’s latest #researchops Community article: “...we’ve seen some real magic happen by letting designers loose on usability tests and light generative work. By arming them with the right tools and know-how, we’re tapping into a goldmine of user insights. Not only does this free up our research pros to tackle strategic research, but also fosters a culture of collaboration and shared ownership of the research process.” https://lnkd.in/gnfaRRZx   • Not a member of ResearchOps Community Slack? Learn more: https://lnkd.in/gRj9tvct • Want to write an article for ResearchOps? Submit ideas and drafts: https://lnkd.in/gmzthmCg #UX #Design #UXResearch #Democratization #Training #Operations #ProductDevelopment

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⏭ 'UK working on rules for training of AI models with creative work', an interesting article on the need for greater transparency in the arts and creative industries, from the FT today: ✅ 'UK ministers are working on plans to increase transparency over how tech companies train their artificial intelligence models after the creative industries voiced concerns over work being copied' "....The government would bring forward its first attempt to create rules around the use of material such as TV programmes, books and music" ✅ 'Frazer said ministers would initially focus on ensuring greater transparency over what content was being used by AI developers to train their models' ✅ '[The UK Government] is caught between competing objectives of boosting the UK’s position as a global centre for AI, and protecting the country’s world-leading creative industries sector' "AI represented a “massive problem not just for journalism, but for the creative industries”. ✅ “There’s questions about opt in and opt out [for content to be used], remuneration. I’m working with industry on all those things.” ✅ 'Better transparency around the fast-evolving technology will mean that rights holders can more easily track intellectual property infringement.' "Executives and artists in music, film and publishing are concerned that their work is being unfairly used to train AI models under development by tech groups." ⏭ 'Last week, Sony Music called on more than 700 developers to disclose all the sources of their AI systems. In a strongly worded letter, the world’s second largest music group underlined its opt out of its music in relation to the training, ...commercialisation of AI systems.' ✅ 'The EU is already preparing to introduce similar rules under its AI act, which will require developers of general purpose AI models to publish a “sufficiently detailed” summary of content used for training and implement ...policy.' ✅ 'The UK has been slow in drawing up similar rules. Officials have admitted to a conflict between ministerial ambitions to draw fast-growing AI companies to the UK with a more benign regulatory environment...' 'The government wanted to create a “framework or policy” around transparency but noted “very complex international problems that are fast moving”. She said the UK needed to ensure it had “a very dynamic regulatory environment”.' Read the article in full here: ⏭ https://lnkd.in/gS8BDM8n

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With the #UX and #UXResearch industries in such upheaval, now is the time to consciously craft your career trajectory. If you missed our session with Roberta D. on this topic, don't worry! The recording is available on our YouTube channel: https://lnkd.in/gNXjKR4r #CareerTrajectory #CareerPlanning #UXRCareer #CareerCoaching #CareerAdvice

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Design Science Research in Everyday Business Think design science research is just for academic research? Think again! This week we show how design science research is not limited to academia. Learn how it's a powerful tool used to conduct rigorous and practical research that solves real-world business problems. Plus, discover how design science principles might already be shaping your everyday projects! Stay tuned for a follow-up video this week where we'll see how design science research helps improve product-market fit. https://lnkd.in/dePdGB3q

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