Joe Chapman

Bring your customers closer to the action with #MicrosoftMesh. 💡 Outside of some of the fantastic use cases often discussed including the likes of onboarding, training, town halls and remote collaboration - the benefit #Mesh presents for delivering a clear, engaging message in Manufacturing is awesome. Want to find out more? Drop me a message 😎 #SalesEnablement #O365 #Microsoft #Mesh #MetaQuest

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In the latest case study by Enabley, we explore how digitizing helped MHFA England® navigate the difficult pandemic period and prosper thereafter. See why they chose Enabley to help bring them online, and why we continue to make training easy for their members.

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Great conversation and amazed at what we covered in just 10 minutes. What is #softwareescrow Who is Escode, Part of NCC Group and NCC Group The measures #venturecapital and #privateequity are taking to protect their investments Third Party Risk Management #tprm and Escrow in the world of #mergers and #acquistions

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United Utilities Reduces HR Support Calls by 50% with Verint Knowledge Management 🧠🤖 This leading U.K. water provider’s bold, imaginative deployment of Verint Knowledge Management is powering #selfservice, HR #efficiency, and ensuring #consistency across the hybrid workforce – with over 6,000 people now benefiting from trusted, just-in-time answers to their most pressing HR related queries. The results: 📉 Reduced “everyday” HR queries by 50 percent, including a 15 percent decrease in call volume to the HR Shared Services team ⚡️ Provided faster customer service with contextual information ⌛️ Achieved 99 percent SLA with a 48 hour turn around 🤯 Achieved a five-fold increase in user engagement Follow the below link to learn more on how United Utilities provides self-service on tap🚰 (see what I did there 😅) https://lnkd.in/ekPzS3qD #Verint #KnowledgeManagement #KM #SelfService #CCaaS #OpenCCaaS #CX #Automation #AI #ArtificialIntelligence #Bots #AgentAssist #RealTime #EndtoEnd #Digital #DigitalTransformation #OmniChannel #Data #Workforce #WFM #XM #SinglePaneOfGlass #Analytics #ML #NLP #MachineLearning #NaturalLanguageProcessing

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Is your HR solution making a measurable impact on your business? 📊 Many HR managers struggle to quantify the positive effects of their HR tools. But with the right data, you can showcase the real value your HR solution brings. We recently surveyed over 350 customers across nine countries to uncover the tangible benefits of Personio. And the results are in – here’s a preview: - 31% savings on HR costs - 24% faster time-to-hire - 22% increase in employee satisfaction You can learn more here: https://lnkd.in/eNcSxdXr  #HR #HRTech #HRMetrics #HRROI #HRImpact 

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It's encouraging to see that 30% of Scottish businesses are targeting growth through new technology adoption. This focus on innovation is more than a strategy - it’s a necessity for long-term resilience and competitiveness. As digital transformation continues to redefine industries, those who embrace change will be the ones to lead. At CreateFuture, we’re seeing first-hand how the right digital solutions can not only help businesses adapt but also thrive in a rapidly shifting landscape. The future belongs to those who innovate - and we're excited to partner with organisations ready to take that leap.

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On the cover of Procurement Magazine... MVK, our Chief Procurement Officer - sharing his career journey, his predictions for the future of Procurement, and maybe some teasers on what's ahead for Coupa! Read: https://lnkd.in/g_ritW8z

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Read our biweekly manufacturing newsletter for insights on Make UK's response to the government's new industrial strategy and which manufacturers are not benefiting from falling inflation. Stay informed with key updates. #UKmanufacturing

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In our new report with Raconteur, Colin Jack uncovers how to tackle licensing complexity and boost your cloud efficiency.

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Our #Microsoft #Sustainability report is published! In four areas we are on track, and in each of these we see progress that has the potential to have global impact beyond our own sustainability work: 🌍 Reducing our direct operational emissions (Scope 1 and 2). 🌏 Accelerating carbon removal. 🌎 Designing for circularity to minimize waste and reusing cloud hardware. 🌏 Improving biodiversity and protecting more land than we use. At the same time, there are two areas where we’re not yet on track, and in each of these we are intensively engaged in work to identify and pursue additional breakthroughs: 🌐 Reducing our Scope 3, or indirect, emissions. 🌐 Reducing water use and replenishing more water than we consume in our datacenter operations. Even amid the challenges, we remain optimistic. We all recognize the same thing: there is no issue today that connects everyone on the planet more than the issues around climate change. We all need to succeed together. You can read more in #copilot enabled report.

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With automation inevitably driving digitisation further and faster, how can your organisation ensure your customer experience remains personal and customer-centric? This is just one of the questions we explore in the latest edition of our Tech Journal. Read this Trends Report special now. http://ms.spr.ly/6047Y3haJ

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In 2024 the UK still does not have a well defined Industrial Strategy! But a new report out from @PwC_UK - which surveyed over 1200 of the UK's senior business decision-makers and interviewed more than 60 business leaders - is set to address that. Find out what it says here and get in touch if you'd like to know more. #IndustrialStrategy

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🔍 Looking for flexible and cost-effective project solutions? Look no further than iO Associates' Consulting Solution! 🚀 At iO Associates - UK/EU, we offer a solutions-based approach to your project requirements through our Consulting solution. We provide a genuine alternative to traditional consultancies, System Integrators, and Professional Services organisations, which can often be inflexible and costly. Here's what sets us apart. ⬇ 🧠 Expertise and Experience: We excel in running consulting projects, and assembling specialist teams to meet urgent needs. 🔄 Flexible and Cost-Effective Solutions: Delivering skilled resources faster and more affordably. 🤝 Collaborative Approach: We work closely with clients to ensure all requirements are fully understood and met. 📊 Outcome-Based Services: Our projects include specific deliverables, timelines, milestones, and acceptance criteria, supported by robust reporting and governance. Choose iO Associates for your project needs and benefit from our expert talent, risk-sharing approach, and commitment to achieving your goals. To contact us today, please click on the link below in the comments! 👇 #ProjectManagement #ConsultingServices #iOAssociates #FlexibleSolutions #Expertise

📢 Why Now is the Time to Look at Tradeshift for E-Invoicing 📢 With the UK government unveiling new economic measures to support growth and innovation, including enhanced digitization for businesses, the importance of efficient and compliant e-invoicing solutions has never been greater. 💡 As more organisations strive to streamline their processes and comply with evolving regulations, platforms like Tradeshift are proving invaluable in enabling businesses to manage their B2B invoicing digitally, seamlessly, and globally. 🌍 In light of these new governmental policies and the growing focus on digitization, it's essential for businesses to adopt solutions that not only keep them compliant but also future-proof their operations. Tradeshift offers a platform that does just that, with flexibility, scalability, and innovation at its core. 📈 And we are the only western organisation to offer clearance in China! 🇨🇳 Check out the article below on the latest government initiatives, and let’s discuss how Tradeshift can help your organisation stay ahead in the world of e-invoicing. #EInvoicing #DigitalTransformation #Tradeshift #B2B #BusinessSolutions #Compliance #GovernmentInitiatives

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The recently announced 2024 Autumn Budget presents significant opportunities for public sector suppliers. Check out our 2024 Autumn Budget spotlight – a comprehensive look at how this budget impacts suppliers and key sectors: https://lnkd.in/enu8qHEA

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Achieve Net Zero 0️⃣🌳 EDF, the UK's leading home and business gas and electricity company, has a mission to help Britain achieve net zero greenhouse gas emissions. With the Snowflake Data Cloud, EDF has built a customer intelligence platform to help its customers save energy and money, ultimately helping Britain achieve that Net Zero benchmark. By using Snowpark, EDF can transform large processes with billions of rows of data and have its data science team run ML models directly where the data sits. https://okt.to/6H4eyS

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