Joanne Waddell

👋 Hey LinkedIn, I'm Athena! It's been a while since my last intro post, and I'm excited to see so many new followers recently! 🌟 I'm a Marketing Manager for CD Automation UK and my mission is to assist businesses within the heat treatment industry and to collaborate with and give voice to other marketers. 🚀 Over the past year, at CD Automation, I've accomplished: → 813% follower growth on their LinkedIn page → 5919% follower growth on my personal profile → Gained certification in a Digital Marketing Professional course → Currently studying an AI course 📈 I oversee the design, implementation, and analysis of our digital marketing campaigns, leveraging tools like AI, Google Analytics, WordPress, Mailchimp, and Hootsuite to boost our brand awareness, web traffic, lead generation, and customer satisfaction. 🌐 My background spans various roles in marketing and administration, where I've sharpened my skills in communication, organization, and problem-solving. I'm passionate about staying ahead in digital marketing trends and continuously enhancing my expertise. 💡 Marketing is all about creativity and challenge for me, and I relish working with our diverse and talented team to meet our goals. 🔔 Follow me for updates and insights into the evolving world of digital marketing and industrial automation. 🌟 I'm excited about the future at CD Automation and look forward to connecting with more of you here! P.S. Here's a photo of me testing out my new tripod 💁‍♀️ Now to push myself further out of my comfort zone and work on some video content inspired by Harrison Cantel 💪 👋 Seen this? Say HI! I’d love to connect and learn more about you! #Introduction #Hello #DigitalMarketing #BrandDevelopment #AI #MarketingStrategy

19

7 Comments

How did I miss this sorcery of AI Gin?!?!? But thank you Digital Marketing Institute and Kerry Harrison!!🍸 Seriously, really useful webinar on AI and Copywriting…in particular the demos across some of the tools. May get round to doing a further summary...or use one of the tools to provide my summary based on my note....then we'll see how good these tools are!

29

4 Comments

Prepare for the future: With the ISDN switch-off coming in 2025, now is the time to embrace modern communication solutions. Stay ahead of the curve with Workflo Solutions' expertise in Unified Communication and IT support. Let's navigate this transition together. #ISDN #SwitchOff2025 #DigitalTransformation

7

💫Enhancing Customer Engagement with Direct Mail 💫 Did you know that direct mail can significantly boost customer engagement? 📬 Here are three tips to enhance your direct mail campaigns: ➡️Personalise your messages. ➡️Include a clear call-to-action. ➡️Use high-quality design and materials. www.mailingsdirect.co.uk #marketingmanagers #ceo #marketingmanagers #CustomerEngagement #DirectMail #MarketingTips

5

Accelerate your net zero mission and sales pipeline with our sustainability-led demand generation services. Have a campaign in mind? Visit growthgorillas.co.uk or email [email protected] to get started today! 💚 #DemandGeneration #Telemarketing #Sustainability #ResetConnect #RCL24

2

Is your business looking to reduce its carbon footprint? It’s not too late to register for a FREE Business Energy Assessment and check if your company qualifies for a Net Zero grant! The West Midlands Combined Authority is providing this service to help businesses make meaningful changes toward sustainability. The assessment will identify energy-saving opportunities, and you could be eligible for grant support to implement these solutions. Here's what you need to know: ✅ SMEs from all sectors (except agriculture, forestry, and fisheries) are eligible. ✅ Businesses must have had an energy efficiency assessment by a qualified assessor (with appropriate knowledge and qualifications). ✅ The assessment must have been completed within the last two years. ✅ Grants can be used to implement one, some, or all recommendations provided. ✅ Your business must have been operating for at least 12 months. ✅ Businesses must agree to take part in follow-up monitoring to assess the impact of the intervention. At Solar Select we are already working with local businesses to maximise the funding options available, but this opportunity will only last until early next year. Don’t miss out! Start the process today by clicking the link below: https://lnkd.in/eV2k7cTM) #NetZero #Sustainability #EnergyEfficiency #BusinessGrants #WestMidlands

8

📢 New Percipient blog alert Chris Stock takes a look at how digitalisation is driving higher quality patient care and a more efficient environment for care home providers. Read the full report 🔗 https://lnkd.in/eF2TYiVt #SageIntacct #Finance #CareHomes #Quality #Efficiency #Technology

2

MRPeasy are featured in the latest edition of BBP Media's #midlands digital title with a case study on how they have helped Optimec Systems to stay flexible with a day-one MRP system implementation to handle all production and inventory management complexities. Read the full article below 👇 and check out the link to the latest edition here where you will find it in our Manufacturing section on page 22:- https://lnkd.in/e-WQR2TW #ukmfg #ukmanufacturing #mrpsoftware #casestudy #inventorymanagement #productionmanagement

8

MRPeasy are featured in the latest edition of BBP Media's #northwest digital title with an article exploring 5 ways MRP software can help manufacturers to win more business. Read the full article below 👇 and see the link to the latest edition here where you will find it on page 41:- https://lnkd.in/eEW2GHwZ #ukmfg #ukmanufacturing #mrpsoftware

3

WEBINAR: Are Digital Channels Right for Your Contact Centre? If you’re torn between adding digital channels or sticking with with what you have, you’re not alone. Cirrus and South West Contact Centre Forum invite you to our webinar "To add or not to add" on 6th November. Join live panel with industry leaders who’ve faced this very decision. They’ll share what worked, what didn’t, and when not to make the leap. This is your chance to ask questions and get real-world advice on making the right call for your contact centre. Don’t miss out—register now! https://bit.ly/3TTdBLl #ContactCentres #CX #DigitalChannels #Webinar

1

Join us on Thursday 26th September at the Savoy Hotel in London where we will be exploring 'The Power of Data in Enhancing Contact Centre Performance' This free event is where CX experts will discuss the importance of how data and automation can revolutionise. If this sounds like something you would be interested in attending then follow the link below and 👉 register today: https://lnkd.in/evq_sKMy #ContactCenter #CustomerExperience #CX #DataDriven #Automation #Efficiency #CustomerSatisfaction #CXLeaders

1

The art of the possible♻⬇   Save both money and CO2 emissions by investing in refurb IT equipment!   Get in touch today to find out how we can help your business - [email protected] #SustainableIT #EcoFriendly #GreenBusiness #ITSolutions #SustainableBusiness #RefurbIT

7

We are thrilled to announce a successful go-live Cyngor Sir Ynys Môn | Isle of Anglesey County Council, with 100 NICE CXone Essentials Agents across 9 teams and 500 non-contact centre users on Microsoft Teams. This is a significant step towards enhancing their customer service and communication capabilities. We are particularly proud of the ‘Welsh First’ and dual language setup, ensuring both Welsh and English-speaking citizens receive excellent service. Our team went above and beyond in supporting complex number porting, ensuring a seamless transition. One of the key challenges in this project was number porting, but after rigorous planning we received the following praise from the Anglesey team “The Connecting Wales team went above and beyond in supporting complex number porting, ensuring a seamless transition’. Phase two of this project is set to launch in July, where we'll add further digital channels such as email and quality management. These additions will further empower Isle of Anglesey Council to provide omnichannel support, ensuring that citizens can reach out through their preferred channels. Quality management will help maintain high service standards by providing tools for monitoring, evaluating, and improving agent performance continuously. At Connecting Wales, we're proud to support Anglesey Council in this digital transformation journey. #DigitalTransformation #CustomerExperience #NICECXone #MSTeams #ConnectingWales #FourNet #GoLive

18

#AudioVisual technology can be used to boost footfall for #retail businesses.📈 Read about how on our website. ⬇️⬇️⬇️ 🔗https://bit.ly/3VarO5O 📩[email protected] #lcdshowcase #blogpost #footfall #retailbusiness #digitalsignage #digitaldisplay #commercialdisplay

2