Gemma John
London, England, United Kingdom
593 followers
500+ connections
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About
Experienced Buyer with a demonstrated history of working in the retail industry. Skilled…
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Profit Cash Growth Podcast
Sainsbury’s Forecast: Price Hikes and Job Cuts Ahead? With Sainsbury’s upcoming market forecast, we explore critical questions about potential price increases and job reductions. We'll discuss how shifts in employment costs may impact their strategy and what it means for consumers and employees alike. Stay informed! Listen To The FULL EPISODE On Apple Here - https://bit.ly/3VcANER Listen To The FULL EPISODE On Spotify Here - https://bit.ly/3B1m8Wl 🔎 Search Profit Cash Growth Wherever You Listen... #Sainsburys #MarketForecast #PriceIncrease #JobCuts #EmploymentCosts #GroceryNews #RetailTrends #BusinessStrategy #EconomicUpdates
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Profit Cash Growth
Sainsbury’s Forecast: Price Hikes and Job Cuts Ahead? With Sainsbury’s upcoming market forecast, we explore critical questions about potential price increases and job reductions. We'll discuss how shifts in employment costs may impact their strategy and what it means for consumers and employees alike. Stay informed! Listen To The FULL EPISODE On Apple Here - https://bit.ly/3VcANER Listen To The FULL EPISODE On Spotify Here - https://bit.ly/3B1m8Wl 🔎 Search Profit Cash Growth Wherever You Listen... #Sainsburys #MarketForecast #PriceIncrease #JobCuts #EmploymentCosts #GroceryNews #RetailTrends #BusinessStrategy #EconomicUpdates
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Simon Calvert
This week, the retail industry has seen a tale of two retailers, B&M and ASOS. While B&M reported a revenue of £5.5bn, up over 10% on last year, and plans to open more stores, ASOS group sales are -18% on last year over the half year. They are struggling to change their operating model to be more agile and rediscover their identity against a backdrop of changes in customer behaviour. The difference in their performance updates couldn't be starker! Check out the link below for more details on ASOS's interim results. #RetailIndustryUpdates #PerformanceUpdates #BusinessNews ASOS: https://lnkd.in/eRZwCcYa
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StoreGeni
🚀 Retailers are evolving, and customer service is at the forefront! 🚀 John Lewis & Partners recently unveiled an ambitious strategy to enhance customer service by investing in new store technologies and optimizing staff roles. Their commitment to creating a more flexible, customer-focused shopping experience reflects a broader trend in the retail industry: the need to serve customers better, faster, and smarter. At StoreGeni, we recognize this shift and are proud to offer a solution that aligns perfectly with these goals. Our app empowers retailers to streamline in-store operations, improve staff communication, and elevate the overall customer experience. By reducing wait times, enabling real-time task management, and providing actionable insights, StoreGeni is designed to help retailers like John Lewis—and others—thrive in this new era of retail. As more retailers prioritize customer satisfaction and efficiency, StoreGeni is here to support them every step of the way. Let's work together to redefine what exceptional service looks like in the modern retail landscape! #RetailInnovation #CustomerExperience #StoreGeni #RetailTech #JohnLewis #RetailTrends #CustomerServiceExcellence https://lnkd.in/eXCrRFEp?
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Lina Stores
The first in our series highlighting our team's unique journeys is Sara, our Retail Merchandiser & Inventory Manager. What inspired you to move to London, and how has this city influenced your career and personal growth? I had been telling my parents that I would move to London since I was 13 years old. Back then it was just pure fascination with the idea of London and everything you see on TV… also, all the concerts were in London and that’s all I cared about! As I finished school and needed to figure out what to do with my life, it also started to become a place where I could see a lot of opportunities I didn’t have back home. There's always something happening in London, that was the main reason why I wanted to be here. From a career perspective, I could never have achieved what I have achieved here if I had stayed in Italy. I was given the opportunity to learn and to grow while working, which helped me build my confidence and got me to where I am today. How does working at Lina Stores align with your dreams and goals when you decided to move to London? Beyond my imagination. I didn’t have a clear dream job or goal when I first started looking. When I joined Lina as an Office Manager that’s as far as I thought I would go, but thanks to the opportunities that I was continuously given, I started to be a little greedier! I guess you can say that the job shaped my goals as time went by and exceeded all the expectations I had back then! What challenges did you face when you first arrived in London, and how did you overcome them? I had barely spent any time outside of Italy when I moved to London. I was 20 years old and suddenly had only myself to rely on so adapting to that was a little tough. I had a good support system here already, which helped me navigate the city and all the things I wasn’t used to doing. I was also relieved when I finally found high-quality pasta at Lina Stores to cook, as food is such an important part of making yourself feel at home. I was very quickly over the pasta from Asda that my host parents were feeding me when I first moved! Can you share a memorable experience or learning moment at Lina Stores that has shaped your career or outlook on life? As annoying as it is to be talking about COVID still, it’s probably 2020 when we all had to go into lockdown. We had very little time to change everything we knew about how we were operating the business until then and find a way to adapt to the new normal. That was kind of a big realisation moment for me, because what I could do for the company really had an impact on the future of the business. What advice would you give to others who are considering moving to a new city for better opportunities, based on your experience? Pushing your boundaries can be scary but it can also open many doors you never would have thought you could walk through.
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Beacon Agency
🛍️ "Reigniting Retail" - A new monthly content series 🛍️ As the modern day customer continues to retreat into the convenience of shopping online, the list of retailers closing stores up and down the UK is growing. This has fuelled us to begin a series focussed on retail design, to bring life back into our in store shopping experiences. To kick this off, Tineshia John takes us through a deep dive into a project we enjoyed working on for Italian furniture makers Natuzzi Italia. 🛋️ #ReignitingRetail #contentmarketing #homebrands #experiential
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Have you ever wondered what the journey to becoming a Merchandise Manager at Next entails? Andy Mackay (Merchandise Manager for Womenswear) spoke on the Life at Next podcast previously about how he started at Next's Preston 304 store and how he was, in his words, "a little bit annoying." It clearly worked! 👏 A selection of insightful takeaways and questions to be asking that could be key to success whilst working in Product at Next: 🌟 "Can you make it better?" 🌟 "Deliver the trends." 🌟 "Are we being brave enough?" 🌟 "Always look at 3 seasons at a time." 🌟 "Make your mark, make an impact." 🌟 "Empowered to make decisions from a very early stage." 🌟 "We all need to be on the same hymn sheet." 🌟 "Fabric, is it as good as it possibly can be?" 🌟 "Healthy conflict is good. It is how better product is created." Take a listen or watch yourself here: https://lnkd.in/egYBVsKz ❓Do you have any other top tips on successfully working within Product❓ #lifeatnext
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N Brown Group chief executive of retail Sarah Welsh told Drapers Inner Circle Summit how the business has transformed itself from a legacy catalogue to a thriving retail platform with a fresh customer focus. Read more below. #DrapersInnerCircleSummit #NBrown #fashion #retail #retailnews
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Keith McGregor
**Dunelm sales up 3.5% in first quarter** Dunelm has posted a 3.5% increase in sales to £403 million in its first quarter after growth was driven by increased volumes. The homewares retailer said the sales uplift was broad-based across its categories, with its sofa collections performing particularly well. Nick Wilkinson, chief executive of Dunelm, said: “We have delivered robust sales growth over the first quarter, offering a wide range of products for the home, at outstanding value, and this continues to resonate with new and existing customers. “As ever, relevance is central to our offer and we were delighted by the success of our largest student campaign yet, which was well received by customers seeking out bright and stylish designs.” Online sales were especially strong as the retailer continues to improve its digital shopping experience. It has recently implemented a new AI-led product discovery function, in partnership with Google, which enhances the customer search functionality on its website. Dunelm is also making good progress against other strategic priorities, which include the opening of its first inner London store at Westfield London in the first half as it looks to benefit from a high footfall location. It is also planning to launch five to ten new superstores per year over the medium term. Wilkinson added: “Whilst we are yet to see meaningful change in underlying consumer sentiment in our markets, we remain focused on our plans. “We believe we have continued to gain market share and, with continued strategic progress, remain confident in our ability to reach our next market share milestone of 10% in the medium term.” #dunelm #retail #valuethroughinsight
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Serena Bassi
🌟 Stylishly Snug: Bridging Gap between Style & Comfort with Childsplay Clothing 🌟 In a world filled with playful giggles and boundless energy, parents sought the perfect balance between comfort and style for their little ones. After all, what could be more enchanting than watching our children flourish, all while looking adorable in clothes that are both cozy and chic? Let me spill the secrets to selecting garments that are as fashionable as they are functional. 🧚♀️ 💡 Choose comfortable fabrics: Soft, breathable materials like bamboo or organic cotton are gentle on children's sensitive skin and super stylish. Win-win! 💡 Prioritise proper fit: Adjustable features like elastic waistbands or straps ensure your child can move freely and look polished during active play. 💡 Layer up: Mix and match lightweight pieces for versatile, weather-ready outfits that effortlessly exude fashion-forward flair. 👉 At Childsplay Clothing, we're passionate about helping you create a stylish, functional wardrobe for your little one. Browse our website for outfit ideas and inspiration. 💡🛍️ We'd love to hear from you - what other ways can we assist in your quest for the ultimate balance between comfort and style? 🤝 Let's work together! Share your ideas on finding the perfect balance between comfort and style. Comment below! Visit our website: https://lnkd.in/eBRRk85P
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xG3
It’s an oldie, but a goodie – ‘recruit for attitude, train for skill’. I first heard that back when I started in retail what feels like several decades ago, and I think it stands the test of time well. We recently did a benchmarking exercise at a Football Club retail store that shall remain nameless. As we walked in, we were greeted by one member of the team (tick ‘The Basics’), 3 others were chatting at a service desk and made eye contact but no effort to engage (untick ‘The Basics’). We wandered around the store for 5 minutes without any further interaction. Then, just as we were examining the fine detail of the recently released home kit, a 5th person came over to ask if we needed help. What happened next was incredible. We spent 20 minutes listening and talking as he took us through the design inspiration for the kit, leading us to recount happy memories of the late 80’s/early 90’s, celebrate a roll call of our favourite players and matches from the era, and, well you get the general idea. He then went on to explain the differences between pre-match, training and travel ranges and we even got to talking about the retro kits. Which created a diversion into a roll call of our favourite players... And here’s the thing. The first 4 colleagues we encountered were all part of the regular team of store colleagues. The guy who spent 20 plus minutes talking to us was a club steward, who just happened to be in the store on his day off. His approach and attitude meant he was naturally engaging. His passion for the club was infectious and he knew his onions. Or at least he knew his training kit from his travel kit. It’s not to say that this Club is poor at retail, quite the opposite as the data suggests they do well. But how much better could they do if the team developed their customer engagement and selling skills? How many more shirts would be paired with shorts? Investing in colleague training is a no brainer in retail, with an easily measurable ROI in the form of conversion and ATV KPI’s. It also has a positive impact on colleague engagement and overall customer satisfaction. If you would like to discuss in more detail, give Geoff or Mark a shout to talk about how you can generate more sustainable revenue from your existing retail business. Oh, and don’t forget to recruit for attitude and train for skill! #RaiseYourRetailGame #FootballFinance #FootballRetail #BeatPSR #ARFF
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Keith McGregor
**Mountain Warehouse to open another 50 stores as in-store sales surge** Mountain Warehouse is set to open another 50 new stores next year. The outdoor retailer is pursuing an ambitious expansion strategy, both in the UK and internationally, driven by a surge in demand for in-store shopping. This year, the business will add around 50 locations worldwide, bringing its total to approximately 370 stores across nine countries. Mountain Warehouse founder and CEO Mark Neale told the title: “We think there is lots of life left in lots of our high streets.” “All that death of the high street stuff has been a bit overdone. We’re definitely very positive about physical retail at the moment.” Last month, the retailer said its sales surged to a record high of £386m in the year to February 25. It bounced back into the black over the year, making a £26.2m pre-tax profit, compared with a £1.5m loss the year prior when it was hit by incremental Covid-19 costs. Neale put its strong performance down to shoppers flocking back to the high street post-pandemic and to capitalise on this, it opened 28 stores over the year, and 20 more since the year end. Store sales climbed 7.1% over the last year, helped by the new stores. The new Mountain Warehouse stores included 21 in the UK where it more than doubled the size of its Covent Garden branch and took on the ex-Wilko site in Cornwall, as well as eight international shops, including its first in Australia in Brisbane. Link to article in comments.
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