Dipl. Ing. Birgit Filby Hobbs (MBA)

Dipl. Ing. Birgit Filby Hobbs (MBA)

Owner/Managing Director, Eminence Grise Consulting Ltd

Downham Market, England, United Kingdom
351 followers 352 connections

About

Consultant, Trainer, Facilitator, Assessor, Lead Auditor and IRCA Reviewing Officer with a wide range of experience, specialising in the application of advanced consultancy techniques for Business Risk Management, Loss Control Management, Management Systems Improvement and Human Behavioural Aspects.

Topics include assessing management systems to identify potential and actual business risks, implementing HSEQ (Health, Safety, Quality, Environment) and Information Security management systems to international standards such as ISO 9001, ISO14001, ISO 27001 and OHSAS 18001, supporting the implementation of loss control management systems, group facilitation, process mapping, development and reviews of training courses, assessor training, training in general management topics (e.g. presentation skills, moderation techniques, communication, motivation, time management) and organisational improvement. Services are delivered to clients in the UK and international.

Clients include private and public sector organisations such as The Lebanese Government, Olympic Delivery Authority, Air Products, Bombardier Transportation, Defence School of Languages, Coca Cola & Schweppes Beverages, BOC, Chorus (British Steel), Dupont, Train Operating Companies, Mannesmann Telecoms, Total Oil Co., VEBA Oil, Schlumberger, UKAEA, Steer Davies Gleave, AT&T, Right Management, Hitachi, CityFleet/Computer Cab, Mediaforce, NATS, NDC Infrared Engineering, Parsons Brinkerhoff/IVV, Robere & Associates (Thailand), TUV Austria Romania, TVE India, SEQM, PQI, IQMS/SAI Global, Vorest AG, TUV Rheinland, Canea Consulting and RINA

Specialties: Dedicated to maintaining a high quality standard and customer orientated, clients comment that Mrs Filby is very quick to understand their business and effective in identifying weaknesses in business processes which enable them to improve the way they operate and reduce their business risks. They also say that she is very practical and personable in her approach.

Activity

Experience

  • Eminence Grise Consulting Ltd Graphic

    Managing Director, Consultant, Trainer and Lead Auditor

    Eminence Grise Consulting Ltd

    - Present 18 years 10 months

    Downham Market

    Specialist in the delivery of solutions to manage business risks and improve efficiency and effectiveness of organisations across industry and public sector organisations.
    This includes the provision of consultancy services, training courses and audits to assess an organisation's process effectiveness and efficiency and compliance with best practice programmes based on the international standards ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, ISO 27001:2013, ISO 50001:2011 and ISO…

    Specialist in the delivery of solutions to manage business risks and improve efficiency and effectiveness of organisations across industry and public sector organisations.
    This includes the provision of consultancy services, training courses and audits to assess an organisation's process effectiveness and efficiency and compliance with best practice programmes based on the international standards ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007, ISO 27001:2013, ISO 50001:2011 and ISO 22000:2005.
    Working also as a Lead Auditor for ISO 9001:2015 for Det Norske Veritas Certification UK and as a Reviewing Officer for the International Register for Certificated Auditors (IRCA), responsible for the worldwide certification of IRCA Auditor Training Courses and individuals to the IRCA Auditor Certification schemes.

    Key projects include:

    • Helped the Lebanese Government to build a Training Centre, including all relevant procedures and documents to run the centre, in their Head Office in Beirut as part of a European Union sponsored project.

    • Official supplier of consultancy and training services (ODA Transport) to the London 2012 Games

    • Carried out consultancy and assessment work for HSEQ (Health, Safety, Quality, Environment) management system implementation.

    • Developed and conducted courses and auditor training for HSEQ Management Systems.

    • By providing tailor-made consultancy services, succeeded in making clients’ existing management systems more relevant to their operations.

    • Developed and delivered courses on specialist topics such as Train the Trainer, auditor skills training, process mapping, risk management, quality management, safety management, communications techniques, behavioural aspects, body language and presentation skills
    .
    • Certified IRCA QMS Principle Auditor and former auditor for the International Safety Rating System (ISRS), focusing the audits on improving client organisations’ efficiency and effectiveness.

  • International Register for Certificated Auditors (IRCA) Graphic

    Reviewing Officer

    International Register for Certificated Auditors (IRCA)

    - Present 18 years 10 months

    Worldwide

    Certifying Auditor Training Courses worldwide to the IRCA Training Course Standards in the areas of Quality Management Systems (ISO 9001:2015), Environment Management Systems (ISO 14001:2015), Health & Safety Management Systems (OHSAS 18001), Information Security Management Systems (ISO 27001:2013), Food Safety Management Systems (ISO 22000:2005) and Energy Management Systems (ISO 50001:2011).
    Certifying individuals to the IRCA Auditor Certification Scheme.

  • Det Norske Veritas Graphic

    Lead Auditor

    Det Norske Veritas

    - Present 27 years 9 months

    Worldwide

    Carrying out Risk-based Audits to ISO 9001:2015 for international clients.

  • Senior Consultant

    Det Norske Veritas Process Consulting, Germany

    - 1 year 1 month

    • Approached by DNV Germany to build and manage its training function, later transferring to the London office in mid ’98.
    • Developed and conducted courses in specialist areas such as Process Mapping, Moderation/Facilitation Techniques and Internal Auditor Training.
    • Developed and implemented a marketing concept for DNV courses on the German market.

  • Owner/Partner

    Gruppe 7/HEGO

    - 3 years

    • Founded Gruppe 7 and later HEGO.
    • Successful in providing a range of training, consultancy and auditing services throughout Germany.
    • Clients included a wide variety of business areas such as Public Services, Automobile Manufacturing, Metal Forming and Pharmaceuticals, and organisations such as Deutsche Gesellschaft für Qualität (DGQ) and TÜV.
    • Approved trainer for the qualification of Quality Managers and Lead Auditors for DGQ and TÜV.
    • Quality Auditor for various accredited…

    • Founded Gruppe 7 and later HEGO.
    • Successful in providing a range of training, consultancy and auditing services throughout Germany.
    • Clients included a wide variety of business areas such as Public Services, Automobile Manufacturing, Metal Forming and Pharmaceuticals, and organisations such as Deutsche Gesellschaft für Qualität (DGQ) and TÜV.
    • Approved trainer for the qualification of Quality Managers and Lead Auditors for DGQ and TÜV.
    • Quality Auditor for various accredited companies.

  • Procter & Gamble Graphic

    Quality Manager

    Procter & Gamble

    - 3 years 3 months

    • Responsible for the quality management system at Procter & Gamble’s biggest European production plant for paper products.
    • Improved the quality management system (QMS) for the site.
    • Implemented a new QMS for a new product line.
    • Designed and conducted internal training courses for employees in quality topics and behavioural aspects such as communication skills, motivation skills and time management.

Education

  • Open University

    Masters Masters of Business Administration (MBA)

    -

    This was a postgraduate study to obtain an Executive MBA Degree.

  • Rheinische Fachhochschule Köln Graphic

    Rheinische Fachhochschule Köln

    Diplom Ingenieur Electrical Engineering

    -

    Dipl.-Ing. Electrical Engineering

  • Privates Ernst-Kalkuhl Gymnasium

    Abitur/A-Level

    -

    A-Levels

Languages

  • English

    -

  • German

    -

  • French

    -

Organizations

  • IRCA/CQI

    -

    - Present

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