Declan Taylor

As expected, growth and investment is the underlying message behind the UK Government’s Autumn Budget. When we talk about economic growth, we cannot leave technology out of the equation. We are at an interesting point in time for the UK, where business leaders recognise the great potential of technology as a growth driver leading to impactful business transformation.     AI is, and will increasingly be, one of the biggest technological drivers behind economic growth in the UK. In fact, recent research from ServiceNow, has found that while in the UK, AI-powered business transformation is in its early days, British businesses are among Europe’s leaders when it comes to AI optimism and maturity, with 85% of those planning to increase investment in AI in the next year. It is clear that appetite for AI continues to grow- from manufacturing to healthcare, and education. Furthermore, with the government setting a 2% productivity savings target for government departments, AI has the potential to play a significant role here, not only by boosting productivity, but also driving innovation, reducing operational costs, as well as creating new job opportunities.     To remain competitive as a country, we must not forget to also invest in education, upskilling initiatives, and partnerships between the public and private sectors, fostering AI innovation to drive transformative change for all. https://lnkd.in/dgTqGKqW #AI #UKBudget

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If you're a tech services provider, join us on our next webinar to learn how #DecisionIntelligence is setting a new bar.

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Omnichannel’ Will Give Way to ‘Intelligent Omnichannel. Quick read here on what's next in the age of combining AI and the contact centre in the race to delight the consumer.

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The Rise of Virtual Twins in Operation by NETVIBES #dataScience solutions. 📈 This article delves into the transformative power of #virtualtwins, uncovering how they: 🌟 - Enable #PredictiveMaintenance, reducing downtime and maximizing operational #efficiency by anticipating issues before they occur. - Reshape after-sales services, from optimizing performance to providing real-time assistance, ultimately enhancing customer satisfaction and unlocking new revenue streams. - Streamline the repair process, empowering technicians with real-time insights to address issues promptly, leading to increased customer satisfaction and loyalty. - Drive #innovation in equipment design and operation, fostering #sustainability and reliability in industrial equipment solutions. Don't miss out on this compelling article! 🔗http://go.3ds.com/Eeh #DassaultSystèmes #NETVIBES

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Great conversation with Xander Freeman, on the relevance of helping customers getting started with their AI journey! Select a partner you trust, that can help you achieve tangible goals, away from the AI smoke.

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Data and AI are expected to boost the UK economy by 10% by 2030, making it crucial for UK enterprises to adopt a sovereign, unified data and AI platform now. With a robust data infrastructure and 360,000 AI-related jobs already contributing $2.2bn in annual GDP, the UK is uniquely positioned to lead the next wave of digital transformation. In our latest piece with The Times, Kevin Dallas, CEO of EDB, explores how UK businesses can harness the power of AI and data to unlock unprecedented growth and innovation. Discover the three critical steps to developing a sovereign AI and data platform and learn how open-source solutions like Postgres can drive your success. Check out the article in The Times here ➡️ https://lnkd.in/ezVccgiC #EDBPostgresAI #JustSolveItWithPostgres #AILeadership #UKTech #DigitalTransformation #OpenSourceInnovation #PostgreSQL

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Inflationary costs, duty of care, insufficient data, booking flexibility are just of the few challenges today’s travel manager faces. Our guide aims to give you the information and tools to succeed. https://bit.ly/3yPRDkW

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Digital transformation is more than just a buzzword—it’s the foundation for driving growth and staying competitive in today’s rapidly evolving landscape. At Docusign, we’ve been exploring what this means for businesses across Europe, and the insights are clear: the UK and Ireland are stepping up to the challenge. Our recent Digital Maturity Report 2024 highlights some interesting trends. The UK and Ireland are leading the way in cybersecurity, with 40% of businesses planning to boost their investments over the next year. This focus on security isn’t just about protection; it’s about creating a foundation that allows innovation to thrive. When teams feel secure, they’re more likely to experiment with new technologies, driving the kind of progress that keeps businesses competitive. However, there’s still a gap between recognising the potential of AI and actually capitalising on it. Despite 52% of companies feeling prepared to embrace AI, only 32% are planning to increase their investment. This hesitation is understandable—security and data privacy concerns are top of mind—but it also signals a missed opportunity. Overall, 66% of employers believe there's a skills gap in their organisation, yet only 41% of businesses say they are empowering current staff to upskill in an attempt to combat this. For leaders in the UK and Ireland, this is a call to action. We need to ensure that our teams have the resources and confidence to explore new technologies, while also addressing the very real concerns that come with them. The journey to digital maturity is ongoing, and it requires us to lead with confidence, embrace change, and empower our teams. Explore the detailed findings and guidance in our Digital Maturity Report 2024 ➡ https://lnkd.in/emXsmhqz #DigitalTransformation #AI #Cybersecurity #EMEA #Leadership

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With the right partner, #AI can be harnessed to not only optimise operations but also elevate #CX.

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A big thank you to Laura Nelson from SolveBy.AI for the fantastic conversation on their podcast, "AI Business Leadership." We had a great discussion about the current landscape of AI, data integrity, and privacy within AI systems. It was also a pleasure to delve into how Pinnacle AI can help solve challenges related to cloud infrastructure and associated costs. Don't miss out on SolveBy.AI's new podcast series, "AI Business Leadership." This series covers the latest news in the world of Artificial Intelligence and explores the challenges business leaders face in adopting this cutting-edge technology.

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Is integrating customer’s source data critical to your product’s success? Join us for the 'Extended Connectivity' track at this year’s Foundations event, where we’ll bring together C-suite Executives and Product Leaders to tell you how they provide integrations to their customer’s data sources at scale – without a massive R&D Investment. Here’s a sneak peek at what’s coming. #CDataFoundations

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💡 If you’re thinking about backing up *any* SaaS solution, Microsoft 365 should be at the top of your list! Check out our campaign (yes, we tell you the prices instead of 'ask for a quote' 🤯) and get in touch to learn more about how we can protect your M365 environment! Your company’s data is one of its most valuable assets, and while Microsoft 365 provides fantastic productivity tools, it’s crucial to ensure your data is protected. Here’s why backing up M365 matters: ✅ Accidental deletions happen – having a backup ensures your files are never lost. ✅ Compliance requirements – protect your data long-term, well beyond native retention limits. ✅ Ransomware protection – a robust backup strategy can be your safety net. #M365 #Backup #DataProtection #SaaS #RansomwareProtection #Microsoft365 #Cybersecurity

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#Sales struggles? Uncertain economy, increased competition, higher targets... AI has your back!     There is still time to join our webcast where you´ll hear how #AI can supercharge your sales processes and accelerate end-of-quarter deals.  Join John Heald from SAP, Guillaume Dupont from Pricefx and me for a fruitful discussion to stop struggling & start winning! ➡️ Join us on August 8: https://url.sap/kfvq44 #CustomerExperience #RevenueEnablement

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🌍 Calling the Public Sector Community - are you looking to harness the power of data to make evidence-based, data-driven decisions to improve outcomes? Discover how Snowflake’s Data and AI Cloud is revolutionising decision making in government and public services at Snowflake World Tour in London on 10th October. Join our Public Sector Teams for these innovative discussions:  📊 The Snowflake AI Data Cloud for Government and Education: Empowering Data Evolution (11:45AM) Join this session to discover insights into digital transformation's third wave and its impact on your mission. Learn where to begin and first principles to guide your journey toward data centricity.  Matthew Rose 🩺Women Driving Innovation in Healthcare Data & Analytics (2:00PM) Our panellists will share their experiences as women working in data within #healthcare and the NHS. They will discuss their unique data journeys, give valuable insights into the challenges they’ve overcome and how women can shape the future of #data in healthcare. Emmi Poteliakhoff MBE Mridula Sori Sarah Blundell Camellia Williamson Janet Broome  ⛈️⚡AI to take Weather Forecasting by Storm (2:45PM) The Met Office uses #AI and Snowflake’s data cloud to transform weather forecasting, delivering impactful new use cases for industries worldwide. This fireside chat will explore how the Met Office is driving innovative solutions to help enhance business operations and meet sustainability goals.  Niall Robinson Fawad A. Qureshi 🚀 Whether you're aiming to boost operational efficiency, improve public service delivery, or safeguard critical data, this event is for you. ➡ Register now to secure your spot: https://lnkd.in/dBCrYHqU #PublicSector #DataStrategy #Analytics #SnowflakeWorldTour #AIDataCloud NHS England General Medical Council Met Office

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It was good to sit down with Customer Experience Magazine (CXM) to discuss the current state of the Contact Centre industry, the reality of AI 'taking over' and the impact on human agents. What change and evolution we can expect over the next 5 years? Keep it Exceptional! 🔎Read it here: https://lnkd.in/eB2Jw6ec #CXM #ThoughtLeadership #AI IP Integration #customerexperience #contactcentre

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Here at #Hazelcast, we're looking to the future. How can we harness new technologies and innovative thinking, such as #AI and #ML, to speed up your path to production? In this video, Avtar Raikmo, Head of Platform Engineering at Hazelcast, stresses the importance of not only swiftly accessing data but seamlessly integrating it into production, eliminating delays and errors. Watch now to hear more about our vision. #BusinessInnovation #DigitalTransformation #ProductionSolutions

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