Bruce Poston

🔁 "Very insightful & not just limited to this particular use case. The technology, and more importantly the results, are relevant to any organisation operating in mobile, on-the-move, or deployed environments." #Fire #Ambulance #Police #TechHealth #LandMobile #EmergencyFleet #EmergencyTechnology

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Timeliness of insight has been a challenge in Government for decades. IOTICS and CACI Ltd have developed an innovative capability that addresses this issue directly whilst lowering the barrier to entry, delivering benefits in 12 weeks and is scaleable. No boiling the ocean, large data lakes or locked data siloes. Listen to this podcast to find out more or get in touch. #futureproof #dontmoveyourdata

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As a trusted Document Scanning and Digital transformation partner, ADS empowers businesses across the UK to streamline their operations, enhance efficiency, meet compliance directives, and provide access to hidden data. Discover how ADS can simplify your document and data capture needs, improve processes, and boost operational efficiency. https://lnkd.in/eCtgEMTx Talk to one of our experts to find out more. #digitalTransformation

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At Safe365, we recently partnered with Team Heathrow to support their mission to become the world’s safest airport. Through our technology, we worked to integrate our safety culture tool into Heathrow's safety language that helped Heathrow to: ✅ Understand safety culture maturity across its entire network ✅ Identify strategic safety culture issues and opportunities ✅ Benchmark safety performance internally and externally ✅ Create a safer working environment, reducing harm and strengthening supplier relationships Now, we’re ready to bring the same robust approach to the broader transport sector. Whether it’s sea ports, airports, or other transport hubs, safety is critical. Our solution offers comprehensive insights, enabling transport operations to measure safety culture maturity, engage stakeholders in improvement initiatives, and enhance both safety outcomes and commercial performance. Let’s explore how we can help your transport operation lead the way in safety excellence. https://lnkd.in/gsZs5S-n #SafetyCulture #TransportSafety #Safe365 #WorkplaceSafety #SupplyChainSafety #ContinuousImprovement

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Great to see that Project Carver appears to be progressing into a new phase of activity! I wonder what the next step in the plan will be? #defencetraining #training #supportservices #education #engineering #defenceprocurement #defenceaviation #aviation

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Transform Your HPC with Alces Flight’s Managed Services! In today’s complex HPC landscape, efficiency is key. Alces Flight offers flexible managed services to streamline your operations, from comprehensive audits and installations to ongoing optimisation. Our approach, driven by Daniel Shaw's "Five I’s" - Identifying, Investigating, Informing, Improving and Iteration, ensures your systems run at peak performance, tackling issues like idle compute with precision. Choose a plan that fits your needs, utilise our advanced tools for tracking and automation, and future-proof your HPC setup. Dive into our flexible, scalable solutions and see how we can help you achieve sustainable, efficient outcomes. Explore our services and see Dan Shaw’s full presentation: https://lnkd.in/eDHxQzMD #HPC #ManagedServices #Innovation #Optimization #Automation #Efficiency #AI

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The Impact of AI on Sales & A Deep Investigation with Cranfield Sales TV. Click here to watch the full episode: https://buff.ly/3KAF1AE Learn more about the Bearded Sales Guy and how to Walk Digital Corridors - A Better Future For Sales, subscribe to my newsletter here: https://buff.ly/4aFFoFL #WalkingDigitalCorridors #SocialSelling #MentalHealthMatters #PersonalBrand #SocialNetworking #SalesTransformation #PersonalChange #DigitalSelling

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Another Busy, Productive, and Exciting Week at Orbital Net As we wrap up another week, it’s incredible to reflect on everything happening across our business: 🔹 Customer Success: Collaborating with clients to understand their challenges and provide bespoke, innovative solutions tailored to their unique needs, where we thrive on challenges. 🔹 Planning Ahead: Working with our technical and commercial leaders to shape next year’s roadmap and identify opportunities for new products, to expand our fibre networks and service solutions. 🔹 Innovation in Action: Adding to our product portfolio and fine-tuning this year’s final plans to ensure we continue delivering value and excellence. 🔹 Team Spirit: At Orbital Net, everyone’s voice matters, and it’s empowering to be part of a dynamic, agile business where ideas and collaboration truly drive our direction. We’re particularly excited about advancing our internal technical and compliance roadmaps, as well as continuing to grow in key areas: 🌐 Connectivity ⚙️ Network Managed Services 📞 Voice Solutions 🏗️ Infrastructure 🛡️ Cybersecurity Our consultative approach focused on understanding, not cookie-cutter templates ensures we deliver exceptional value for every customer. Looking forward to what’s next as we continue building, innovating, and growing together! 🚀 #Productivity #Innovation #Connectivity #FibreNetworks #Cybersecurity #Leadership #Teamwork #BespokeSolutions Orbital Internet Group Ltd Vfastparks

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Behaviour change in the UK Public Sector is something which has been a focus for many years, and much ground breaking work has already been done. More recently, AI has the potential to provide a gear change for this work, though it won't always be easy. I recently sat down with Andrew Boxall, Louise Nerberka and Oli L., as well as our very own Matt Dunn, to look at all of this in a little more detail, and work out what's stopping the public sector from getting started. https://lnkd.in/gi__Mq2A

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Good momentum underway at Charter! Love the focus on customers with this appointment. This is an exciting role for the organization and industry at large. With the ever-changing landscape in CX, it makes sense to identify a champion for customer initiatives designed to promote reliability at a time when Charter Communications is investing in generative AI (Gen AI) for enhancing its customer operations. Here's how: Customer Service Enhancement: Charter has implemented AI technologies, including machine learning, to improve customer service. This includes tools like Spectrum Voice ID, which uses voice recognition for account security, and other AI applications aimed at providing real-time information to customer service agents, thereby enhancing efficiency and customer experience. Operational Efficiency: The company is exploring how Gen AI can lead to significant productivity gains, potentially increasing productivity by 30% to 50% or more, as seen in broader industry trends. This involves automating and personalizing customer interactions, reducing operational costs, and improving customer life cycle management, which could result in substantial margin increases over time. Strategic Use Cases: While specific details directly from Charter might not be extensively documented, the general industry direction and some of Charter's initiatives suggest they are aligning with or leading trends in using Gen AI for predictive customer insights, emotion and sentiment analysis in customer interactions, and personalized customer service through AI chatbots. Market Positioning: By investing in Gen AI, Charter positions itself competitively, aiming not just to keep up with but to lead in the transformation of customer service through technology. This aligns with broader telecom industry movements towards leveraging AI to enhance customer engagement and operational efficiencies. Challenges and Considerations: While the push towards AI is evident, Charter, like other companies, must navigate ethical considerations, data privacy laws, and the need for human oversight in AI-driven customer interactions to maintain trust and compliance. As Charter Communications forges ahead with its AI integration, setting a benchmark in the industry, the message is clear: the future of customer care is smart, efficient, and deeply personalized. For businesses looking to elevate their customer experience in this AI-driven era, the time for action is now. If you're considering how AI could transform your customer interactions or seeking to refine your CX strategy, let's connect. At Access CX, we're here to explore how your company can leverage these cutting-edge technologies for unparalleled customer satisfaction. Reach out to us in the USA or Europe for a tailored discussion on how we can help you stay ahead in the race to redefine customer service excellence. Email: [email protected]. Tony Moroney

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Great event to learn about future flight and how standards and regulation support safe innovation and scaleup. You can also: ✅ Hear from leading experts at Innovate UK, Civil Aviation Authority and BSI ✅ Learn about a new standards roadmap and have your say on key priorities ✅ Get an overview of available resources and the Future Flight Standards Hub Book your free place below ⬇️ #FutureFlight #Drone #Aviation

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In 2023, there were around 300 fire-related deaths in the UK. 💔 Many of these lives could have been saved with fire doors that slow the spread of fire and smoke. 🔥💨 At FDM we teach learners crucial knowledge and skills to help safeguard lives. Join us in spreading the message!  #FDSW2024 #Firedoorsafetyweek #FDM #BritishWoodworkingFederation #SafetyFirst

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Easy to forget how many critical systems there are in most businesses, airlines included, and how interrelated they are. Reading about the tech issues BA encountered yesterday: - Downdetector says problems with website, problems with checkin, problems with login. - Apparently passengers reported pilots couldn't access flight plans, communication systems not working. Whatever happened it's very hard to stop an issue escalating in today's interconnected world. If nothing else, the fact that flights are delayed would mean surges of customers doing unusual activities (like flight checks and changes). Unplanned peaks can catch any business and supporting technology teams off guard. Highlights the importance of investing in good tech hygiene for critical systems, and making sure the architectural foundations are strong enough to give you resilience when the unexpected happens. https://lnkd.in/eMVasMut Capacitas

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A follow on from yesterday’s post. Here is the link to the insightful content from Data experts from #EasyJet, #Deliveroo, #Wise & #TheWineSociety https://lnkd.in/eJeshY9g

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Discover how Walsall Council’s digital records strategy is helping realise cost, efficiency and property savings sooner. Ensuring faster turnaround of FOI and SAR legal commitments – while also releasing funding for other digital projects. http://spr.ly/6043s5y5v #egovernment #publicsector #digitalrecords

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Learn how Microsoft Fabric can improve NHS workflows and data management in our upcoming webinar. Join us on November 13, 2024, to explore practical solutions for streamlining operations and enhancing data quality in healthcare. An overview of the data management and quality challenges faced by the NHS. ✅ Creating an NHS data platform using Microsoft Fabric. ✅ Ways Microsoft Fabric can improve data workflows in the NHS. ✅ Tools and techniques in Microsoft Fabric that boost data quality. ✅ Examples of NHS trusts that have successfully used Microsoft Fabric. Register now to gain insights on building an efficient, scalable data platform tailored to NHS needs: https://lnkd.in/ext-Qmdi.. #MicrosoftFabric #Healthcare #NHS #DataManagement

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🔌 Is your IT infrastructure future proof?   The UK healthcare sector is facing unprecedented challenges, from rising cyberattacks to the increasing demands of digital transformation. A robust IT infrastructure is both essential to mitigate risks, and also realise clinical, patient and financial benefits.   👩‍💻 At Ideal Health, we're committed to helping healthcare providers put in place the infrastructure foundations that meet today's demands, whilst paving the way for future digital and data aspirations. That's why we offer HIMSS INFRAM assessments to baseline, evaluate and optimise your infrastructure maturity. Ideal Health is proud to be the most active HIMSS Digital Health Technology Partner in the UK.   Why HIMSS INFRAM Matters: 🔐 Enhanced Cybersecurity: A modernised infrastructure is your best defence against cyber threats, protecting sensitive patient data and ensuring operational continuity. ⚙ Improved Operational Efficiency: Streamlined workflows, reduced downtime, and optimised resource allocation lead to better patient care and cost savings. 💡 Scalability and Innovation: A solid infrastructure foundation enables you to adapt to evolving technologies and embrace innovation, such as telehealth and AI.   https://lnkd.in/eNu6rfnn   This approach provides necessary assurances while also laying the groundwork for future digital and data innovation. Contact Ideal Health today to learn how a HIMSS INFRAM assessment can help you build a stronger, more secure infrastructure. #HealthcareIT #DataSecurity #Innovation #IdealHealth

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“Within the diverse array of available tools, MooD stands out as the unrivalled enabler for developing a comprehensive Digital Twin, providing unparalleled capabilities.” Find out how MooD can help transform your business with a Digital Twin of an Organisation (DTO) here: https://lnkd.in/eFAZdd-D #DigitalTwin #MooD #DigitalTransformation #BusinessArchitecture

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