WIZZ&CO

WIZZ&CO

Business Consulting and Services

How do you stand out in retail as consumer behaviour changes faster than ever? We are here to help you navigate change

About us

Retail is about more than selling products in shops. It’s an industry focused on delivering exceptional customer experience via all shopping channels. That’s why we work with changemakers in the retail industry from brand leaders, retail CEOs, investors, founders, technology start-ups, management consultants and service-based businesses to help them navigate and implement change. Wizz is at the heart of the industry with an instinct for customer behaviour and trends. She can quickly analyse your business to help you identify the avenues for growth and advise on the changes to implement to scale and future-proof your business. AT WIZZ&CO, WE PROVIDE: - Consumer and retail trends - future-proof your business with market overviews and strategy mentoring for you and your team - Positioning and USP development to stand out and differentiate in the market - Growth strategy for brands through DTC and retail partners - B2B advice for service businesses to develop partnerships with brands and retailers - Streamline your strategy to focus on more profit and engagement It’s no secret. Retail is evolving and so must your strategy. With over 15 years of experience, we’ve helped businesses come out on top. Your ability to adapt and navigate a changing landscape is what makes or breaks your future. But we know it’s noisy out there. That’s why we’ve created the solutions you need to stay ahead of the curve. Are you ready to be the most talked-about brand in town? Sign up for our mailing list to keep up to date with trends, market insights and events.

Industry
Business Consulting and Services
Company size
1 employee
Headquarters
London
Type
Privately Held
Founded
2017

Locations

Employees at WIZZ&CO

Updates

  • What’s important in digital v physical retail in beauty? Wizz Selvey shared her thoughts with Nateisha Scott at Vogue Business The beauty shopping landscape is evolving with digital innovation bit you can’t deny the appeal of the in-store experience still. While e-commerce and tools like AI-powered try-ons have grown, consumers still gravitate toward physical stores for tactile engagement, testing, and sensory experiences—especially for new or premium products. Hybrid shopping habits are crucial, with social media and online research playing key roles in product discovery but often final purchases made in store. Livestream shopping has boomed in the East, while the West has yet to fully embrace it. There are further differences with global and digital beauty markets, from social commerce platforms like TikTok, Amazon, and Tmall, driving instant purchases and trust through relatable content. Wizz will be sharing a more in-depth report on this in her next newsletter. Sign up link in the comments #beauty #onlineshopping #highstreetshopping

  • 🚀 Retail Winners & Losers: The Changing Landscape Of The UK High Street Retail has been undergoing major shifts, and it's clear there are winners and losers emerging. Wizz Selvey shared her insights with Anne Ashworth for the DailyMail.com 🔹 Marks and Spencer is leading a successful turnaround, balancing design and digital innovation, while attracting both core and younger audiences. 🔹 Primark finally stepped into click & collect – but is it too late to compete with digital-first players like Shein? 🔹 John Lewis & Partners has struggled with cost-cutting measures impacting customer experience, raising questions about its ability to recover. 🔹 Next continues to thrive with a seamless online and in-store presence, supported by strong logistics and third-party brand partnerships. 🔹 SHEIN is continuing to disrupt fast fashion, overshadowing brands like H&M with its affordability and rapid product turnover, but raising sustainability concerns. Who are the big winners? Who’s lagging behind? Full article here: https://lnkd.in/e33wtEFM #retail #retailindustry #britishcore #britishretailers

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    Wizz chatted to MATT WILSON on Creative Nowhereland Podcast podcast about her career journey, what makes her tick and how she stays creative.⁠ ⁠ Tune in to hear Wizz Selvey's top five tips to stand out in your market, how to build a personal brand and importantly how to make money. ⁠ ⁠ Wizz has known Matt since University so they go back a long way so he was good at going back a long way and asking some questions she had never shared answers to before.⁠ ⁠ Listen on Spotify: https://lnkd.in/dqe99sWM Listen on Apple: https://lnkd.in/dBQnn3S7#entrepreneur #femaleentrepreneur #careerjourney #retailexpert #creativecareer #personalbrand #brandbuilding

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  • Can Molton Brown reposition itself and crack the fragrance market? Three things it needs to consider for creating a lasting brand impact in fragrance: Wizz Selvey spoke to Daniela Morosini The Business of Fashion “The challenge with Molton Brown at the moment is the perception of it... [It] used to be very aspirational, [but] it’s been diluted by copycat brands, and not evolving its offering” - Wizz Selvey Legacy brands needs to evolve with consumer trends and stay relevant in today’s competitive market. 1. They’ve got a big opportunity to remodel themselves. Leveraging a brand’s heritage while modernising its image to attract both core and new audiences. Particularly winning over the British consumer that will position itself for the international expansion 2. Launch in key fragrance halls at high-end department stores. These discovery channels remain pivotal for luxury consumers and positioning the brand. They will need to demonstrate a real point of difference to the market to consider being stocked. 3. The challenge ahead is in deploying its fragrance strategy deftly enough to convince customers of its “cool factor”. Tapping into emerging trends and create a point of difference to the wealth of other fragrance brands out there. Link to article in comments 👇What would you add? #BrandStrategy #FragranceIndustry #MoltonBrown

  • 📆 Save the date: 12th September 2024, from 6.30pm until 10pm Wizz Selvey is hosting a retail trends event and roundtable dinner in partnership with Pattern® where she will discuss Amazon and TikTok businesses and how they can win on marketplaces while protecting brand equity. This is your opportunity to share ideas, learn from your peers and leave with new strategies to consider for your business. Wizz will share her insights on: - The strategy behind some of the fastest-growing beauty brands  - How to protect brand equity at scale and gain market share  - How to maintain brand positioning to engage customers  - What consumers are looking for from brands in 2025 and beyond Followed by a roundtable discussion with other retail leaders with Chatham House rules. Plus, you will receive a free brand scorecard analysis of your Amazon business from Pattern! This event is suitable for C-Suite, VP, Director and Head of Level from Commercial, Sales, Digital, E-commerce. Apply to attend: https://lnkd.in/eTGCUbPD #b2b #retailindustry #retailstrategy

  • 💥New event alert 💥 Are you a C-Suite, VP, Director or Head of Level from Commercial, Sales, Digital, E-commerce? Then this trend event is for you. Wizz is hosting a retail trends event and roundtable dinner in partnership with Pattern® where she will discuss Amazon and TikTok businesses and how they can win on marketplaces while protecting brand equity. She will share insights on: - The strategy behind some of the fastest-growing beauty brands  - How to protect brand equity at scale and gain market share  - How to maintain brand positioning to engage customers  - What consumers are looking for from brands in 2025 and beyond The talk will be followed by a roundtable discussion with other retail leaders with Chatham House rules. Plus, you will receive a free brand scorecard analysis of your Amazon business from Pattern! Apply to attend: https://lnkd.in/eTGCUbPD #b2b #retailindustry #retailstrategy

  • What is a power hour? And why do you need to book one? A focused, one-hour intensive session designed to address a specific challenge you’re facing in your business. Wizz Selvey is renowned for working quickly and has been told that just one session can set people up for the next six-months. In your power hour together, you will dive straight into the heart of the problem, leaving you with clear next steps to implement. This is what you can cover in your power hour together: - Business review with actionable recommendations - Refining your positioning and USP for greater market impact - Preparing for your next retailer strategy meeting - In-depth review of your retailer pitch deck - Auditing and providing feedback on your DTC and marketing channels - Tailored advice on your B2B tech or service solution pitch deck And August is the perfect time to book one. Post-holiday clarity allows you to re-prioritise and focus on initiatives that will truly move the needle for your business. Get in touch to secure your spot. #b2b #retailstrategy #retailpitch

  • M&S and NEXT v John Lewis & Partners, Wizz Selvey spoke to Emily Hawkins for This Is Money as John Lewis pushes forward to turnaround its fashion category. M&S and NEXT have taken market share from John Lewis over the last few years as both have expanded the range of brands they stock. John Lewis need to focus on customer experience, they had built a reputation for this but it has dwindled in the last ten years and hasn’t kept a competitive advantage. For example, they focused on connecting with customers at important times of their lives, which could be an opportunity for a John Lewis revival. John Lewis used to be the destination of choice for big life changes such as house renovations or moving, marriage and babies but making more of their styling programme and bringing more expertise to help personal shopping en masse would leverage their fashion credentials. For John Lewis to win back customers there are number of approaches they could take such as creating unique shopping experiences with more events and exclusive brands and product ranges in-store and online. Collaborating with fashion names to curate and design collections would bring a further point of difference, this is just scratching the surface. What do you think they need to do? #johnlewis #personalshopping #retailexperience

  • Are you struggling to grow with retail partners? Or do you want to launch with retailers but don’t know where to start? Does this sound like you? You still have some time to register for my upcoming event ⌛ Join the scaling with global retailers webinar on Wednesday 17th July at 2pm bst. Registration link in the first comment Why should you join me? I was Head of Buying at Selfridges and worked across beauty, accessories, lifestyle and fashion. I have also worked with retailers such as Ocado, Next and Fenwick and with global brands to support brand founders to gain market share through DTC, scaling with global retailers and creating the hype required in the market to stand out.  Retail is in my blood and I can’t wait to share more with you in this free webinar and answer your questions.So, you better come prepared with your burning questions. Join me and you’ll learn: - Learn what buyers look for from a new brand and how you can make a great first impression - What is forgotten 9/10 times when pitching to buyers  - The three mistakes brands make when working with retailers so you can avoid them - What buyers want to know at strategy meetings  - Gain a real insight into how to navigate the buyer relationship - Retail vs DTC, what you should be considering as the landscape is evolving Registration link in the first comment #retail #retailpartners #livewebinar #freewebinar

  • Did you know I was Head of Buying at Selfridges and worked across beauty, accessories, lifestyle and fashion? I have also worked with retailers such as Ocado, Next and Fenwick and with global brands to support brand founders to gain market share through DTC, scaling with global retailers and creating the hype required in the market to stand out. Retail is in my blood and I can’t wait to share more with you in this free webinar and answer your questions. Join me for this webinar to learn how to increase retail sales and better understand buyers You will learn: Learn what buyers look for from a new brand and how you can make a great first impression What is forgotten 9/10 times when pitching to buyers  The three mistakes brands make when working with retailers so you can avoid them What buyers want to know at strategy meetings  Gain a real insight into how to navigate the buyer relationship Retail vs DTC, what you should be considering as the landscape is evolving Registration link in the first comment #retail #retailpartners #livewebinar #freewebinar

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