And that's a wrap to our 2024 events!✅✨ A heartfelt thank you to everybody who joined THE Retail Conference yesterday - the energy and enthusiasm in the room was a reflection of the huge passion retailers have to continually innovate in our industry. 📣We were delighted to be joined by over 30 speakers, who shared some exceptional thoughts. A few highlights, of so many... • Deliveroo's loyalty initiative: Giving more visibility to restaurants that offer better value options is a great way to respond to customer needs. • 🍛Just Eat Takeaway.com utilising #AI to learn more about their customers favourite dishes, and curating personalised shopping lists, with ingredients linking them to local supermarkets.📝 • ⛳American Golf shared their extraordinary "Gamechangers" campaign, proving that listening to diverse voices elevates the brand experience, so that can it be tailored to all walks of life.👨🦽💚🦯 • Look Fabulous Forever: Combatting stereotypes of the over 70s, using customer surveys to find out the most-used channels by their customers - YouTube tutorial content being a key driver.📊 • Government Support Needed: Our speakers stressed the lack of governmental support in making our high streets safe, clean and serving the community needs for both kids and adults. #THERetailConference #retailevent #london
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