Smart Communications.

From fostering innovation to creating seamless customer experiences, we’re proud to have been part of your story this year. Thank you for trusting us to be part of your journey. Here’s to even SMARTER conversations in the year ahead! 🍾 From all of us at Smart Communications, happy holidays! #HappyHolidays #SeasonsGreetings #SmartCommunications

IDC’s 2024 MarketScape highlights the rapid evolution of CCM into intelligent, omnichannel experiences. In our latest blog, Scott Draeger, SVP of Product Marketing, explores: ✔️ The rise of integrated, digital-first forms. ✔️ Innovations that empower business users and streamline processes. ✔️ How Smart Communications aligns with these trends to deliver value. 💡 Stay ahead of the curve. Read the blog and access the report: https://bit.ly/4gIHpDv #IDCMarketScape #CustomerCommunications #DocGen #SmartCOMM #SmartIQ #DigitalForms #DigitalTransformation

Every year, Forbes journalist Adrian Swinscoe receives hundreds of submissions for his Customer Experience Predictions article—and only the most impactful insights are selected. This year, our CTO Simon Tindal was featured for his thoughtful perspective on trust in an increasingly data-conscious world. Simon highlights a key truth: trust will define customer loyalty. As data privacy, security, and ethical AI concerns grow, brands must prioritize transparency and ethical practices to build lasting customer relationships. Find out what the 15 CX Predictions for 2025 are - read the full article here: https://bit.ly/3VLA1yX

Watch as Scott Draeger, SVP of Product Marketing, breaks down some key observations from the 2024 IDC MarketScape reports. Download your free copies today! https://bit.ly/4g6UPZU #IDCMarketScape #CustomerCommunicationsManagement #DocumentGeneration #IndustryLeader #SmartCOMM #SmartCommunications

Discover what makes a SMART Leader in the CCM landscape. Access two complimentary MarketScapes via this link 👉 https://bit.ly/4f5QUew 👈 now! #IDCMarketscape #IndustryLeader #SmartCOMM #SmartCommunications #CustomerCommunications #CCM #DocumentGeneration #DigitalForms

🏆 Doubling the honor! We're thrilled to share that we've earned a 'Leader' title in not one but TWO #IDCMarketScape vendor evaluations for 2024! Learn more! https://bit.ly/3BoNc1N This is a testament to our steadfast commitment to delivering leading-edge, scalable, cloud-based solutions for managing customer communications and our unwavering drive for customer success. Thank you, IDC, for this significant acknowledgment! #SmartCommunications #IDCMarketScape2024 #IndustryLeader #CCM #SmartCOMM #CustomerCommunications #DocGen

GenAI is reshaping industries with its efficiency and personalization, but our global survey of 2,000+ consumers reveals a major challenge: 80% remain skeptical about AI in communications. In his latest article for AI Business, our CTO, Simon Tindal, explores how transparency and human oversight can transform skepticism into trust. Read the full article here: https://bit.ly/419nd9e #GenAI #CustomerCommunications #SmartCommunications #Trust #EthicalAI #Innovation #SmartCOMM

Your customers want to engage with your brand on their terms. How can you meet their high expectations? 👉 https://bit.ly/46jLqub #CustomerEngagement #DigitalTransformation #CustomerCentric #BusinessGrowth

It takes a village to make our worldwide #INNOVATE memorable for our customers and partners. Thank you Red Event Production! 👏

Exciting news! We're proudly sponsoring the Nordic Banking Forum in Helsinki. Don't miss a chance to meet and converse with Ronald Kerkhof and Tomi Kosonen at the sponsor's exhibition hall. More details 👉 https://bit.ly/4ijMML0 #FinTech #BankingTech #SmartCOMM #SmartIQ