Serna

𝐏𝐨𝐬𝐭 𝟏𝟗 𝐨𝐟 𝟐𝟎 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝟐𝟎 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 Part 2 of 2 – 20 Tips for 20 Years 🌟 20 Years of Building Relationships and Trust 🌟 Continuing our celebration, here are 10 more lessons that have defined Serna’s success story: 1️⃣ Humility – Approach each task with love and kindness. Lead with respect. 2️⃣ Reflect Company Values – Every action shapes the brand. Represent with integrity. 3️⃣ Network Strength – Invest in genuine relationships for long-term growth. 4️⃣ Learn from Others – Connect, share, and grow together for lasting success. 5️⃣ Innovation – Embrace technologies and refine workflows for a smarter future. 6️⃣ Be Solution-Oriented – Every problem is an opportunity to showcase creativity. 7️⃣ Shared Responsibility – Our team succeeds when everyone contributes equally. 8️⃣ Positive Outlook – Challenges are stepping stones to progress. Keep moving forward! 9️⃣ Balance is Key – Clients, budgets, and expectations thrive with well-negotiated solutions. 🔟 Home Away from Home – Serna is more than a workplace; it’s a family. Thank you to our incredible clients, partners, and team members for being part of this 20-year journey. Here’s to the next chapter of excellence! 💬 Which tip resonates with you most? Share your thoughts below!

𝐏𝐨𝐬𝐭 𝟏𝟖 𝐨𝐟 𝟐𝟎 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝟐𝟎 𝐘𝐞𝐚𝐫𝐬 𝐢𝐧 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 Part 1 of 2 – 20 Tips for 20 Years At Serna, we've spent two decades perfecting our craft and delivering unparalleled client experiences. As we celebrate this milestone, we want to share 10 invaluable tips from our journey that reflect our culture, values, and dedication to success. 1️⃣ Serenity – Stay calm under pressure. Focus on solutions, not emotions. 2️⃣ Empathy – Treat others as you want to be treated. Empathy builds trust. 3️⃣ Responsibility – Success is a team effort. Own your role and execute with pride. 4️⃣ Negotiation – Meet client expectations while respecting boundaries. Find the win-win. 5️⃣ Attitude – A positive mindset makes challenges opportunities. Bring optimism daily! 6️⃣ Family First – We treat our team like family, fostering respect and care. 7️⃣ Celebrate Wins – Every success is a team victory worth acknowledging. 8️⃣ Continuous Improvement – Stay curious, embrace new ideas, and never stop growing. 9️⃣ Client Satisfaction – Going above and beyond makes lasting partnerships. 🔟 Grounded in Gratitude – Appreciate the impact of our work and the people who make it happen. These lessons have shaped who we are today. What values guide your professional journey? Drop them in the comments below! 💬 Let’s celebrate together!

𝐏𝐨𝐬𝐭 𝟏𝟕 𝐨𝐟 𝟐𝟎: 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝟐𝟎 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 What an incredible journey it has been! From humble beginnings in a small bedroom to becoming a trusted name in cleaning, renovations, and support services. This milestone is a testament to hard work, resilience, and, above all, listening. ✨ Our Story: It started with coming to the UK with dreams of a better life. From cleaning offices to schools, to mastering the art of building and growing a business—always evolving to meet our clients' needs. 🤝 Our Secret? Listening. Listening to our clients, our team, and everyone who has been part of this journey has been the key to our success. It’s through these conversations and collaborations that SERNA has grown, diversified, and thrived. 💬 A Big Thank You! To our clients, staff, and supporters—your trust, ideas, and encouragement have fueled our growth every step of the way. Here’s to the next chapter of growth and excellence! 🚀 #SernaFM20 #Gratitude #BusinessGrowth #ClientFirst #Teamwork #London

Revitalising your home or your work place by partnering with Serna. With the Serna team your property is in great hands, we can take you through every step of your renovation goals. Want to find out more? DM us or [email protected] #FacilitiesManagement #FacilitiesMaintenance #FM #CleaningLondon #CommercialCleaning #LondonFM #PropertyManagement #FacilitiesServices #BuildingMaintenance #LondonBusiness #WorkplaceManagement #FacilitiesSolutions #FacilityServices #SupportServices

𝐏𝐨𝐬𝐭 𝟏𝟔 𝐨𝐟 𝟐𝟎: 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝟐𝟎 𝐘𝐞𝐚𝐫𝐬 𝐈𝐧 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬. Over the past 20 years, we’ve learned a lot about what clients value most in facilities management—but everyone’s journey is different. What do you think is the most important factor when choosing an FM partner? Vote below or share your thoughts in the comments. Your perspective helps us continue to grow and improve!

When you partner with Serna, you’re more than just another client. You’ll be rewarded with a dedicated business team, consistently reaching exceptionally high standards. Most importantly we are available 24/7 to deal efficiently with any queries or issues. Want to find out more? DM us or [email protected] #FacilitiesManagement #FacilitiesMaintenance #FM #CleaningLondon #CommercialCleaning #LondonFM #PropertyManagement #FacilitiesServices #BuildingMaintenance #LondonBusiness #WorkplaceManagement #FacilitiesSolutions #FacilityServices

𝐏𝐨𝐬𝐭 𝟏𝟓 𝐨𝐟 𝟐𝟎 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝟐𝟎 𝐘𝐞𝐚𝐫𝐬 𝐎𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 As we look back on two incredible decades, it's not just the business wins that define our journey but also the quirky, heartwarming, and downright odd moments that make us us. Here’s to celebrating: 🎂 2,500 birthday celebrations shared with our amazing team (and plenty of cake!). 👶 27 babies welcomed into the extended work-family fold. 🚛 4 office moves—all within the same building (we like our comfort zone!). 📚 625 training courses completed, fueling personal growth and excellence. 🌟 16 years of service from our longest-serving employee (thank you for your dedication!). ⏳ Our shortest employee? Well, they never even turned up! ✈️ 825,000 miles traveled, connecting us to clients, partners, and possibilities. 👩💼 Average employee age? 45.9 years—wisdom and energy in perfect harmony. Every step of the way, we've been driven by our values, our people, and the stories we create together. Here's to continuing this remarkable journey—cheers to the next chapter! 🥂 We’d love to hear about your quirkiest work milestones—share them in the comments below! 👇

We can support your building project during construction and ensure that the newly built or refurbished premises look fresh and clean. Drawing on years of experience, our heavy duty cleaning team will remove construction debris, cleaning end-to-end and top-to-bottom leaving the property sparkling clean and refreshed. Want to find out more? DM us or [email protected] #FacilitiesManagement #FacilitiesMaintenance #FM #CleaningLondon #CommercialCleaning #LondonFM #PropertyManagement #FacilitiesServices #BuildingMaintenance #LondonBusiness #WorkplaceManagement #FacilitiesSolutions #FacilityServices #SupportServices #BuildersClean

With the Serna team your property is in great hands. Plumbing and electrics is key in any renovation project, that’s why our team is fully certified by the appropriate regulatory bodies, including the Gas Safe Register and the National Inspection Council for Electrical Installation Contracting. Want to find out more? DM us or [email protected] #FacilitiesManagement #FacilitiesMaintenance #FM #CleaningLondon #CommercialCleaning #LondonFM #PropertyManagement #FacilitiesServices #BuildingMaintenance #LondonBusiness #WorkplaceManagement #FacilitiesSolutions #FacilityServices #Renovation

𝐏𝐨𝐬𝐭 𝟏𝟒 𝐨𝐟 𝟐𝟎: 𝐂𝐞𝐥𝐞𝐛𝐫𝐚𝐭𝐢𝐧𝐠 𝟐𝟎 𝐘𝐞𝐚𝐫𝐬 𝐨𝐟 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 Twenty years ago, Serna was born from a vision of building something meaningful, sustainable, and centered on people. Today, as we celebrate two decades in business, we reflect on what has truly made this journey remarkable: family and togetherness. At SernaFM, family goes beyond those we share a name with—it includes our dedicated team, our loyal clients, and the communities we serve. Together, we’ve grown stronger, tackled challenges head-on, and celebrated countless milestones. As we mark this special occasion, we want to thank each of you for being a part of the Serna family. Here’s to the power of connection, the beauty of shared success, and a future as bright as the past 20 years. #SernaFM20 #FacilitiesManagment #LondonBusiness #TogetherWeGrow #CelebratingSuccess