SAY Property Consultants

Rising utility costs are reshaping the rental market. With UK energy bills peaking at £2,380 in 2022, renters are increasingly concerned about higher costs and potential rent hikes. The good news? Energy-efficient homes can help reduce these expenses and ease financial strain. 🌱💸 In our article here: https://hubs.ly/Q02_BqpH0 Anthony Smith assesses the full impact of rising energy costs on UK renters and learn how smart, sustainable solutions can make a difference. #EnergyCosts #RentalMarket #Utilities #PropertyManagement

A momentous day today for Westminster City Council as they finalised Practical Completion at Ebury Bridge Estate (Phase 1). It’s been a great project for SAY Property Consultants to be part of and working with the Westminster development team, Rendall & Rittner, Conductor, and Vital Energi Utilities Limited in the final stages of mobilisation has been a real collaborative effort by all. Management tenders, Estate strategies, Heat Tenders, Service charge budgets, Mobilisation project management SAY Property Consultants have been involved from the conception of this scheme and it was great to be part of the final stretch. A great effort all round and a terrific job by all on site today organising keys, contractors, commissioning and checks. Congratulations to all involved! #realestate #development #developer #propertymanagement News on the Block Property Week

Following Debra Yudolph's participation in the 'Leveraging PropTech for Data-Driven Success' webinar with British Property Federation and REdirect Consulting, we’ve been reflecting on the ideas shared: 💡 AI & Automation: * Georgie Drewery from Yardi explained how chatbots can manage 80% of out-of-hours leasing queries, enabling teams to prioritise relationship-building. * Starting small with RPA in repetitive, high-pain areas like data entry can drive impactful efficiencies. * By automating routine tasks, AI can increase employee productivity by as much as 40% (Accenture). 🔍 Data Strategy: * As explained by Callum Board, don’t just collect data—start with key business questions and work backward to avoid data fatigue by figuring out the most important drivers of success. * What we’re seeing is that integrated systems are essential for real-time insights, higher tenant satisfaction, and better decision-making. 🤝 Tech Meets Human: * The best PropTech doesn’t replace people—it complements them, enhancing service delivery without losing the personal touch. * These discussions have inspired us to explore how technology can help solve key industry challenges while keeping human connections at the core. What role do you see PropTech playing in 2025? Quintain Living Saminder (Sammy) Pahal Andrew Mason Danielle Bayless Grainger PLC

The rental living sector is facing challenges, with high costs and slower development activity. But what can investors and operators do now to prepare for a brighter 2025 and improve the performance of operational BTR assets? In our latest article, Caspar Courage dives into: 👉 How to optimise existing assets for maximum returns 👉 The power of data-driven audits and benchmarking 👉 Strategies to improve performance, reduce costs, and ensure compliance 💡 The time to focus on operational excellence is now. Want to learn more? Check out the full article here: https://hubs.ly/Q02Z_tny0 and take a look our highlights below. #BTR #BuildToRent #PropertyManagement #AssetOptimisation

We’re so pleased to introduce to you the newest addition to the SAY team, Sheliza Jafferali! Sheliza has 10 years experence in the property sector, specialising in operations and property management. Before joining SAY, Sheliza started her early career within the Hotel industry, where she rapidly discovered her passion for operations, followed by time in the PBSA sector and finally coliving. Sheliza is deeply interested in the curation of coliving buildings and how to foster community through design, implementation and operational considerations. Welcome to the team! #NewTeamMember

You may have watched the BBC’s feature, 'The Leasehold Trap' last weekend. The programme explored challenges faced by leaseholders, including rising service charges and management issues, but focused on a few personal stories rather than addressing broader industry complexities. Take a look at Richard Lewis' thoughts on the programme about how it may have missed an opportunity to explore the broader challenges and complexities of the leasehold system. #managingagents #propertymanagement #developers https://hubs.ly/Q02ZGq520

Underestimating the value of active listening risks disconnecting you from how prospective residents perceive your scheme. In this article, Nicolas Desneufbourgs highlights the importance of active listening in the Build to Rent sector, showing how it helps leasing teams tailor services, build trust, and stand out in a competitive market. Drawing on mystery shopping insights, he reveals how personalised approaches are improving the leasing experience and shaping vibrant, long-term communities. Our hereSAY team is dedicated to collecting the hidden data about your asset - from our very own mystery shoppers. For more information about our hereSAY services, visit our website. https://hubs.ly/Q02ZjdQH0

Lee Rickers and Gareth Bridgman from SAY attended Day 2 of London Build Expo at the Kensington Olympia, featuring hundreds of stalls, exhibitions, workshops and talks from the development sector.  Everything from smoke extract specialists, door entry system installers, sustainable brick suppliers, pest control providers and balcony turf grass growers were on show; there was certainly a lot to engage with! The team attended a particularly intriguing discussion that assessed where the property industry stands, a year on from the implementation of the Building Safety Act, and learned that the Building Safety Regulator had only approved around 15% of the safety cases it had reviewed thus far. In addition, there was a discussion which made the case for more regulatory red tape to protect residents to ensure buildings were being designed, built and managed safely. In the next workshop, we witnessed the argument that the red tape in fire safety regulations was actually holding back the delivery of the 1 million plus homes the Government hopes to deliver....there is certainly many challenges ahead in the development sector to meet that delivery target whilst ensuring safety is paramount, with fire safety at the top of everyone's agenda. #LondonBuildExpo

We are delighted to announce that Coral Harvey FTPI AssocRICS has joined our team! Coral brings over a decade of experience in residential property management with a specialism in the Later Living sector. A member of The Property Institute (FTPI) and an Associate Member of the Royal Institute of Chartered Surveyors (RICS), Coral is a recognised leader in her field. In addition to her role at SAY, she serves on The Property Institute Leasehold and Commonhold Expert Group, the ARHM board, and as an ambassador for Doyenne in Property. Coral’s expertise in resolving complex leasehold and service charge issues will be invaluable to SAY’s clients. Welcome to the team Coral! Meet more of our team on our website here: https://lnkd.in/eminsrMn #NewTeamMember #PropertyConsulting

Leveraging our team's extensive expertise, we deliver tangible benefits at every stage of a development’s lifecycle. With a commitment to outcome-focused services, we provide peace of mind throughout your asset's journey – from early inception through to completion and beyond. Take a look at our new website and discover more about our philosophy: https://hubs.ly/Q02XgdSL0