*How Merton CIL . built an inclusive advice service through a ‘grow your own’ recruitment model*
For the last 13 years, Merton Centre for Independent Living has provided advice and services to local Deaf and Disabled people.
Like many other Deaf and Disabled People’s Organisations (DDPOs), Merton CIL struggled to recruit experienced advisers. So it took a more innovative approach.
It started to recruit Trainee Advice Workers from within Merton's Disabled community, including service users. This had a number of benefits - for the organisation, the advice service, and the trainees themselves. For example:
▪ It helped to resolve recruitment issues
▪ It provided routes for local Disabled people into advice work
▪ It helped Merton CIL develop a more inclusive workforce
▪ It created a more holistic service - Trainee Advisers were able to use their lived experience, combined with the expertise they developed, to create a space where Disabled people felt comfortable seeking help
The ‘grow your own model’ is an investment in both people and services. Funders play a critical role in ensuring programmes like this can succeed. Flexibility in funding, for example, is key to allow organisations like Merton CIL to promote Trainees into permanent casework positions, ensuring a stable and experienced advice service.
Find out more about Merton CIL's 'grow your own' approach: https://lnkd.in/eUSRtJzZ