Celebrating Five Years of Golden Marzipan! This year marks five years since we started Golden Marzipan. And for the first time, we’ve all managed to come together for a Christmas gathering—a lovely afternoon in Manchester. One thing is clear: - We care passionately about social housing and the tenants it serves. - We pride ourselves on being creative, innovative, and disruptive - We’re committed to making a difference in technology, operations, performance, and governance. Wishing you a very Merry Christmas and a joyful holiday season. As we move towards another new year, we’d love to be considered as your change support advisers - there’s plenty to do, and we’re ready to help you. Claire Blacka Louise Cope Linda Colburn Andrew Giles Chris Elliott Stephen Blundell
Golden Marzipan
IT Services and IT Consulting
Kidderminster, Worcestershire 810 followers
Social Housing Change Advisers
About us
Following years of working with partners inside and outside of the social housing sector, we have developed a comprehensive approach that works: focusing on human-centred design, digital technology, digital transformation and good governance. This holistic approach is not just about technology, it’s about transforming the way you serve your residents, meet regulatory requirements, collaborate and innovate.
- Website
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https://goldenmarzipan.co.uk/
External link for Golden Marzipan
- Industry
- IT Services and IT Consulting
- Company size
- 2-10 employees
- Headquarters
- Kidderminster, Worcestershire
- Type
- Privately Held
- Founded
- 2020
Locations
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Primary
Kidderminster, Worcestershire DY10 1AF, GB
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Manchester, GB
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Harrogate, North Yorkshire HG1 5EW, GB
Employees at Golden Marzipan
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Peter Lunio
AI & Digital Advisor | Social Housing Innovator | Non-Exec Committed to Community Impact | Football Buff
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Andrew Giles
Independent IT Consultant, Portfolio CIO/ CTO/ IT Director & NED (Non Exec Director) - available part-time
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Louise Cope
Interim / Fractional / Consultant in Change/Programme/Project Management, Service Improvement & Strategy Development
Updates
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Delighted to be involved in this fabulous initiative and to be working with the brilliant Claire Blacka
Supporting social housing organisations to flex their engagement tentacles, using TSMs, consumer standards and complaints to best effect.
✨ Do you want to make SCRUTINY more accessible, interesting and interactive? Welcome to the Game of Homes. 🎲 Harrogate Housing Association used Game of Homes to scrutinise their approach to tenant engagement. Using a series of activities, we captured thoughts, ideas and actions. There were a few surprises, and the end result wasn’t what we expected at the beginning of the day. The game generated over 70 individual ideas! 💡 💡 💡 We refined those ideas and chose the strongest three, developing action plans for each. Here were some of the key takeaways: 🎲 Be clear about what engagement means to our tenants. Without clarity it is too easy to waste time on the wrong things. 🎲 Put more emphasis on ‘kitchen table conversations’, rather than relying solely on organised activities. There is great value in everyday interactions. 🎲 Make sure the outcomes of engagement are visible to everyone. Seeing engagement in action will increase confidence and contribution. 🎲 Reset the culture. Having a culture where engagement is everyone’s responsibility will keep things on track. Our participants gave some great feedback: 👍 “It was a really interactive and engaging session which practically helped to unpick a massive topic and make it more accessible.” 👍 “We’ve had a great session with Game of Homes! You’re onto a winner!” 👍 "I'm not good at coming up with ideas. Things like this help me." Contact Claire Blacka or Steve Dungworth for more information. #SocialHousing #GameOfHomes #Engagement
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Golden Marzipan reposted this
Last chance to contribute before survey closes this weekend! Housing Technology, in partnership with the Ministry of Housing, Communities and Local Government, HACT and the Open Data Exchange (ODX) is leading the UK’s most comprehensive survey on data standards in social housing. If you're a data practitioner or data champion at a UK housing association please take the time to complete the short survey, as your insights are invaluable in helping to shape the future of data. If you have a few minutes just follow the link and take the survey 👉 https://lnkd.in/eqUw3NGG #dataquality #housingtechnology #data #datastandards #socialhousing #opendata
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In social housing, tenant engagement, Design Thinking, and conflict management tend to be formal and process-driven activities. Golden Marzipan has developed Game of Homes with Tentacles Consultancy, understanding that gamification is a powerful tool that businesses can use to drive engagement, boost productivity, and foster a culture of continuous learning. Benefits to your organisation: - Develop actionable solutions in one day - Resolve miscommunications and misconceptions - Foster community engagement - Develop a new way of thinking - Increase trust and transparency Benefits to tenants: - Empowerment - Skill development - Influence decision-making - Improve living conditions - Inclusive environment Talk to our team to find out more about how we can facilitate your workshop: https://lnkd.in/e3XncVx9 #tenantparticipation #empowerment #socialhousing #gamification #solutions #problemsolving #transformation
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Download Kate Davies' social housing whitepaper: radical reform through better collaboration, interdependent working and technological innovation - https://lnkd.in/eAGrse-A We've had great feedback about this white paper from Kate Davies CBE FRICS, which captures the issues troubling the people who run housing associations and makes suggestions for solutions. A thought-provoking and fascinating read! #data #digital #socialhousing #governance #innovation #housing #collaboration #digitaltransformation
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The Transparency, Influence, and Accountability Standard of Consumer Regulations 2024 requires landlords to be open with tenants and treat them with fairness and respect, so they influence decision-making. We've developed a game that makes sharing ideas, engaging and understanding tenants easy, fun and productive. Game of Homes is an empowering and dynamic game, created to give tenants and colleagues the opportunity to design and develop solutions to challenging issues, making them feel valued and integral to the process. Find out more: https://lnkd.in/e_C5zcbP #tenantparticipation #empowerment #socialhousing #gamification #solutions #problemsolving #transformation
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Introducing Game of Homes: the tenant participation game! Game of Homes is an engaging, dynamic game designed to give tenants and colleagues the opportunity and power to develop solutions to social housing issues, making them feel valued and integral to the process. Putting you, the tenant, resident, service user, or front-line colleague, right at the heart of the game, it recognises first-hand experience of service failure and miscommunication and develops solutions for the big issues. Golden Marzipan has developed this board game with Tentacles Consultancy, understanding that gamification is a powerful tool that businesses can use to drive engagement, boost productivity, and foster a culture of continuous learning. Through facilitated and structured gamification, we work with you to encourage a sharing of diverse viewpoints and information, ultimately helping us tackle real-life challenges together. For more information, please visit: https://lnkd.in/e_C5zcbP #tenantparticipation #empowerment #socialhousing #gamification #solutions #problemsolving #transformation
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Golden Marzipan reposted this
Will I see you at the Scottish Federation of Housing Associations' Risk Conference 2024 next week? I'll be speaking about 'Risk, Assurance and Governance in Technology' at 11.30am. Event: SFHA Risk Conference 2024 Date: Wednesday 25 September 2024 Location: The Studio, Glasgow Tickets: https://lnkd.in/ed6hAP6r #speaking #speaker #socialhousing #sfha #risk #riskmanagement #technology #governance #assurance #technologygovernance
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Do you provide support to tenants who wish to improve their digital skills through digital inclusion initiatives and community groups? From core services to devices and training, we know what "good" looks like when it comes to tenant digital literacy. This is just one part of how we approach social housing reform in The Marzipan Way. Find out more here: https://lnkd.in/gpV-piEi #themarzipanway #socialhousing #transformation #humancentreddesign #leadership #literacy #tenantliteracy #digitalliteracy
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Exciting speaker news from Steve! Let us know if we'll see you at this Scottish Federation of Housing Associations conference later this month.
I'm pleased to announce that I've been invited to speak at the SFHA's Risk Conference 2024 later this month! I'll be presenting on 'Risk, Assurance and Governance in Technology'. Technology governance is an emerging area that is gaining importance due to the increasing integration of business and ICT. Recent developments highlight a growing emphasis by regulatory bodies on addressing breaches in digital governance. The Post Office Horizon scandal is a notable and widely publicised example. Regulators are increasingly focusing on the quality, integrity, and security of data, making these areas key priorities for organisations. Many providers have identified at least one technology-related risk on their corporate risk registers. But what other risks should you be aware of? How can you effectively mitigate these risks and provide assurance to your board? It looks like an exciting programme for the day. Let me know if I'll see you there! Event: SFHA Risk Conference 2024 Date: Wednesday 25 September 2024 Location: The Studio, Glasgow Tickets: https://lnkd.in/ed6hAP6r #speaking #speaker #socialhousing #sfha #risk #riskmanagement #technology #governance #assurance #technologygovernance
Risk Conference 2024 - The Scottish Federation of Housing Associations Limited
sfha.co.uk