Engage Business Media

Ready to re-live the Customer Engagement Summit? Check out our Summit highlights video and recap what happened at Europe's largest event of its kind > https://bit.ly/3tDh2Mk Gutted you missed it or keen to join us again in 2024? Book your free place here > https://bit.ly/3S1ZXoH

Last month we held our annual Engage Awards, a spectacular evening celebrating excellence in employee, customer, marketing and sales engagement. The awards brought together leading organisations, industry professionals, and innovators to recognise outstanding achievements across a range of categories. From groundbreaking initiatives in employee wellbeing to exceptional customer experience strategies, each award highlighted the dedication, creativity, and impact of teams and individuals driving engagement success. Here's a few of our favourite snaps from the evening! 📸

🎉 Wow, what an incredible turnout we had at this year's Employee Engagement Summit! With over 1,000 employee engagement professionals coming together, setting a new record! 🚀 The Employee Engagement Summit is renowned for its carefully curated agendas featuring world-class speakers, innovative thinkers, and trailblazers from a variety of sectors. Watch the highlights here > https://hubs.ly/Q02_qvgm0 Register to attend the 2025 Employee Engagement Summit > https://hubs.ly/Q02_qsv80

We're excited to welcome our guests to the 2024 Engage Awards ✨ Taking place at The Brewery on Chiswell Street, the brilliant comedian, actress, model and presenter Ellie Taylor will be hosting the evening accompanied by live music and entertainment to truly get the party started! 🎺

And that’s a wrap on our 2024 Customer Engagement Summit! Thank you to our delegates, sponsors, speakers, partners and suppliers for making it a successful day! We hope to see you next year! #CustomerEngagementSummit

Really looking forward to this one #CustomerEngagementSummit2024 The Brewery on Chiswell Street Engage Business Media

See you tomorrow🎉 We can't wait to see you tomorrow at the 2024 Customer Engagement Summit. ⌚Registration starts at 8:15am. We ask that you arrive no later than 8:45am if you're planning on attending the Opening Keynotes 📍The Brewery on Chiswell Street This year promises case studies, live interviews and panel discussions where we'll help you prepare for a world where holistic customer insights, powered by cloud solutions and diverse multichannel communications, create seamless and personalised experiences. Check out the full agenda and plan your day now > https://hubs.ly/Q02ZkHz50

🎉 One week to go until the Customer Engagement Summit 🎉 Don't miss your chance to hear from our world-class speakers as they share real-life case studies that showcase the latest innovations in the customer engagement world. Each of our speakers are at the forefront of innovation and are excelling in their customer engagement strategies, meaning you're set for a day of learning that will inspire you to thrive.✨ You will not want to miss out on hearing from: 🎤 Ollie Ollerton, Former UK Special Forces Soldier - Headliner 🎤 Nicky Haddow, Head of Marketing at Victoria's Secret 🎤 Livia Fekiacova, Head of CRM at The Estée Lauder Companies Inc. 🎤 Marco Merkx, Global Customer Engagement Development Leader at IKEA 🎤 Joana de Quintanilha, VP, Principal Analyst at Forrester 🎤 Jasmin Wheeler, Customer Experience Lead at John Lewis 🎤 Rebecca Martin, Senior Customer Experience Manager at John Lewis 🎤 Emma Perkins, Head of CX Strategy EMEA & APAC at Experian 🎤 Shannon Hamer, Global Head of Customer Success at The Economist 🎤 Simon Birch, Customer Service Manager at Hobbycraft 🎤 Alessandra Canavesi, Head of Marketing and Customer Experience at AXA IM Alts 🎤 Charlotte Burridge-Taylor Head of Training for Global Customer Care at Volvo Group 🎤 Deborah Woods, Contact Centre Manager at Costa Coffee 🎤 Sam Lewis-Williams, Head of Marketing Automation at Financial Times 🎤 Dina Hassan, Head of Customer Success, Global Accounts, Search and Staffing EMEAL at LinkedIn 🎤 Anna Wilcox, Head of Customer Experience at Bupa 🎤 Chloe Rice, Director, Global Customer Experience at Shutterstock 🎤 Melanie Fischer, Customer Experience Director at Xero 🎤 Rebecca Gordon, Head of Online Customer Experience at Westminster City Council 🎤 Vanessa Milan, Head of Voice of the Customer, Global Operations at Cambridge University Press & Assessment 🎤 Karen Stewart, Vulnerable Customer Lead at Standard Life 🎤 Gemma Robertson DipPFS, Senior Operations Design Manager at Standard Life 🎤 Nicola Adcock, Customer Experience Lead at Defence Science and Technology Laboratory (dstl) 🎤 Natalia Tatar Group Sales and Events Manager at Fuller Smith & Turner P.L.C 🎤 Naomi Sweeting, Group Head of Research & Insight at Places for People 🎤 Andy Purcell, Senior Manager Martech and Systems Operations at WeTransfer 🎤 Maria Mattos, Customer Experience Transformation Manager at Renault Group 🎤 Ashutosh Pandey CMBB CMQOE CQA CSQA CPP CBEA CExSCM PMP FCMI, VP Project Management, Quality and Process at Eutelsat Group 🎤 Daniel Bunton, Head of Customer Support at Cleo 🎤 Mark Nichols, Head of Operations at Flagstone 🎤 Harriet Lack, Head of Customer Success at Oxford Languages 🎤 Helen Luty, Head of Customer Experience at Landmark Information Group 🎤 Nicholas Mills TAP.mdip,FITOL, National Training Manager at Landmark Information Group 🎤 Tim Fisher, Head of Academy at Tapi Carpets Do not miss out and register today - https://hubs.ly/Q02YyDCG0

🎉Two weeks to go until our 2024 Customer Engagement Summit 🎉 We would also like to give a big shout out and thank you to our event partners, who are all true innovators in customer engagement. View details of our 2024 Sponsors > https://hubs.ly/Q02XStwx0

Just three weeks to go till our 2024 Customer Engagement Summit 🎉 Don't miss out on hearing from an exciting lineup of insightful speakers! Our esteemed industry leaders are keen to share real-life case studies to showcase the latest innovations in the customer engagement world, sharing valuable, take home, implementable ideas and strategies to enhance customer engagement.✨ You will not want to miss out on hearing from: 🎤 Ollie Ollerton, Former UK Special Forces Soldier - Headliner 🎤 Nicky Haddow at Victora's Secret 🎤 Livia Fekiacova at The Estee Lauder 🎤 Marco Merkx at IKEA 🎤 Joana de Quintanilha at Forrester 🎤 Jasmin Wheeler at John Lewis 🎤 Rebecca Martin at John Lewis 🎤 Emma Perkins at Experian 🎤 Shannon Hamer at The Economist 🎤 Simon Birch at Hobbycraft 🎤 Alessandra Canavesi at AXA Investment Managers 🎤 Charlotte Burridge-Taylor at Volvo Group 🎤 Deborah Woods at Costa Coffee 🎤 Sam Lewis-Williams at Financial Times 🎤 Rebecca Jones at Access Playsuite 🎤 Dina Hassan at LinkedIn 🎤 Anna Wilcox at Bupa 🎤 Chloe Rice at Shutterstock 🎤 Melanie Fischer at Xero 🎤 Rebecca Gordon at Westminster City Council 🎤 Vanessa Milan at Cambridge University Press & Assessment 🎤 Karen S. at Standard Life 🎤 Gemma Robertson DipPFS at Standard Life 🎤 Natalia Tatar at Fuller Smith & Turner P.L.C 🎤 Naomi Sweeting at Places for People 🎤 Maria Mattos at Renault Group 🎤 Ashutosh Pandey CMBB CMQOE CQA CSQA CPP CBEA CExSCM PMP FCMI at Eutelsat Group 🎤 Deborah Winfield at Clinisupplies 🎤 Daniel Bunton at Cleo 🎤 Mark Nichols at Flagstone 🎤 Harriet Lack at Oxford University Press 🎤 Marcus Hickman at Davies Hickman 🎤 Jo Davies MBA Director at Davies Hickman