Emotional Banking

Emotional Banking™ is the brand name for a series of cultural transformation methods aimed at changing retail banking fast to help it become truly customer-centric. Built over a period of 3 years by Duena Blomstrom author of “Emotional Banking™ Fixing Culture, Leveraging FinTech and Transforming Retail Banks into Brands” in collaboration with Tier 1 banks and partners, the method comprises of stand-alone booster workshops and comprehensive programs designed to affect cardinal levers such as Knowledge, Passion and Courage to help banks deeply change the way they interact with technology to create their proposition and therefore transform Banking Products into Money Moments™. The patent-pending workshop boosters currently in the Emotional Banking portfolio are: - "Build-a-Voice" Workshop to supercharge Leadership Development programs and increase Knowledge - "Everyone-is-a-Designer" Workshop to aid Employee Experience and democratise empathy and a Passion for service design - "Keep-it-Real" Workshop to augment Internal Branding and Communication and engage people's need of Honesty through Language - "Courage Works" Workshop designed to deeply encourage Bravery, Creativity, Innovation and Passion and help with motivating employees and communicating courage as a strong internal value to realise on the promise of Agile methodology.

Website

http://www.emotionalbanking.com

External link for Emotional Banking

Industry

Financial Services

Company size

2-10 employees

Headquarters

London, England

Type

Privately Held

Founded

2015