Services designed to support the #charity sector. Whether it's #directmail responses, #supporter communications or #onlinedonations, we have it totally dealt with. https://lnkd.in/eutsCRgJ #donationsdealtwith #elovate #elovatecharity #fundraising #onlinefundraising #directdebit #givingpay #responsehandling
Elovate Charity Services
Fundraising
Donations. Dealt with. #charity #responsehandling #onlinefundraising #directdebit #contactcentre #fulfilment #payments
About us
Telebank, Mosaic Fulfilment Solutions, CommittedGiving and Thorn Distribution have combined to form Elovate, a unique organisation offering exceptional charity and fulfilment services. Our belief at Elovate is simple, we’re here to empower, inspire and therefore elevate our clients, staff and partners to achieve greatness. It’s a truly integrated spirit.
- Website
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https://www.elovate.co.uk/charity
External link for Elovate Charity Services
- Industry
- Fundraising
- Company size
- 51-200 employees
- Headquarters
- York
- Type
- Privately Held
- Founded
- 1999
- Specialties
- Response Handling, Data Capture, Thanking and Banking, Merchandise/Virtual Fulfilment, Raffle Processing, and Inbound Call Handling
Locations
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Primary
York House
Wetherby Road
York, YO26 7NH, GB
Employees at Elovate Charity Services
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Scott Gray
Payment, Not-for-Profit & Technology Leader | Divisional Managing Director - Elovate Charity; NED CFP Lottery & Raffles
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Bruna Perini
Dedicated to Help Charities to Improve Efficiency in their Campaigns | Training and Developing Client Services team | Fundraising Solutions| B2B
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Hannah Clark
Development Manager
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Anthony Hope-Bayley
Head of Digital Production at Elovate York
Updates
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Elovate has the capability to handle high volumes of donations at our charity mailroom and Contact Centre. We can open and scan donation forms, take calls, process Direct Debits, and handle every response quickly and efficiently. Our scalable, high-volume donation processing technology combines manual and automated data capture to support all your campaign requirements, no matter how complex. Explore our response handling services: https://bit.ly/4645C14 #ResponseHandling #Fundraising #CharitySupport #CharityServices #Elovate
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Black Friday fun and action in the warehouse with Mark Pieman #elovate #fulfilment #peak
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One of the key challenges that charities face is donor retention. It costs time and money to keep supporters, but the way you communicate can help drive loyalty from the outset. The first action you take should be to send a "thank you" message as quickly as possible after a supporter donates, personalised with their details. This helps to make the supporter feel that their donation is appreciated by your charity. It's also a good idea to follow up with information on how the donation will be used towards your cause and how they can support your charity in other ways. Multiple engagements help to build further commitment to your charity. Read more: https://bit.ly/4fjUToM #DonorRetention #Fundraising #CharitySupport #CharityServices #Elovate
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Sending out a quick acknowledgement of every donation (whether that's via post, email, SMS, or multiple channels) within 48 hours makes supporters 400% more likely to donate again. This shows just how important a timely "thank you" message is to your supporters! If you struggle to provide a rapid response due to overwhelming workloads, Elovate is here to help. Discover our response handling service: https://bit.ly/4645C14 #Fundraising #ResponseHandling #CharitySupport #CharityServices #Elovate
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The busiest time of the year for order fulfilment is fast approaching, with Black Friday and Christmas around the corner. To support our clients and their customers through this high-demand period, we've introduced a new conveyor system and upgraded pick-and-pack dispatch area. These warehouse enhancements will ensure greater speed and efficiency in every order we fulfil. Learn more in our blog: https://bit.ly/4fI1fPe #BlackFriday #OrderFulfilment #eCommerce #eCommerceFulfilment #eFulfilment #Elovate
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Elovate offers customised print solutions to help you enhance the supporter experience. Personalising your print communications can help increase brand recognition and add value through repeat donations or referrals. Plus, when you print "on demand" with Elovate, you can save money on materials by only printing when it's necessary. Our in-house facilities help us to keep your costs down and provide a fast turnaround on responses. Learn more: https://bit.ly/3T4dCwg #PrintFulfilment #PrintOnDemand #CharitySupport #CharityServices #Elovate
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Lovely to hear about the event and EHAAT’s brilliant work Tannis-Madison Carty
A bit late on posting after a busy week in Christmas peak! Attended The Lotteries Council South East Regional Event last week, hosted at the amazing venue of Essex & Herts Air Ambulance (EHAAT). It was great being among other members of the charity industry, discussing challenges and the future. To be honest, just being around a table and having great conversations! It was extremely insightful hearing from Essex & Herts Air Ambulance (EHAAT), their work and the importance of their donations. Thanks for having me Elovate Charity Services
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Please join us in welcoming Tim Wardman to the Elovate team! He joins us with a commitment to enabling growth and transforming the way we support our UK customers. As he steps into his new role as Head of Service Delivery, Tim will champion a key strategy designed to shape our Contact Centre's future well beyond 2025, ensuring we continue to deliver responsive and reliable support. Find out more in our blog: https://bit.ly/3AP9gm4 #ElovateTeam #CustomerCare #ContactCentre #ContactCentreInnovation #CharityServices #Elovate
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As a leading eCommerce fulfilment provider with years of experience and proven technology, Elovate is perfectly placed to support your charity fulfilment. We can help you sell, pick, pack and dispatch eCommerce orders from your online shop, handling your fulfilment operations to take the pressure off you. Find out more: https://bit.ly/47oJ7oZ #CharityFulfilment #eCommerceFulfilment #CharitySupport #CharityServices #Elovate