After completing our 2024 customer satisfaction surveys, we’re proud to announce a 100% satisfaction score! 🎉 Improving on last year’s 98%, this amazing achievement reflects our commitment to setting the standard. A huge congratulations and thank you to our incredible team for making this possible! 🌟 #TheECSGroup #SettingTheStandard #CSATSurvey
ECS Automotive | Setting the Standard
Business Consulting and Services
Ipswich, Suffolk 3,123 followers
Part of The ECS Group
About us
ECS is a leading provider of retail network solutions, partnering with global automotive companies to improve customer experience, reduce warranty costs and ensure brand protection while increasing revenue from their dealer networks. As part of the ECS Group, we pride ourselves on providing a hands-on, always first class service and working closely with our customers to ensure we are much more than just a business partner, we are an extension of their team. OUR GOAL: To be your preferred partner; to help you empower your dealers, protect your brand, stay competitive, and identify and support opportunities for improvement. WHERE WE WORK: ECS has teams working across Europe, Africa, India, and the Middle East.
- Website
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https://www.theecsgroup.com/automotive/
External link for ECS Automotive | Setting the Standard
- Industry
- Business Consulting and Services
- Company size
- 51-200 employees
- Headquarters
- Ipswich, Suffolk
- Type
- Privately Held
- Founded
- 1995
- Specialties
- OEMs, Dealership, Managed Services, Outsourced Services, Training, Digital Learning, Data Analytics, Audits, Mystery Shopping, Inspections, Consultation, Reviews, Technical, Automotive, Manufacturer, Standards, Retail Network, Customer Experience, Customer Satisfaction, and Customer Loyalty
Locations
Employees at ECS Automotive | Setting the Standard
Updates
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This week, the ECS team has been spreading even more Christmas cheer! Our Wymbush office looked fantastic in their festive jumpers, while over in Sweden Agnetha showed off her stunning holiday-themed nails . 🎄🌟🎅 We love seeing the teams coming together to embrace the holiday spirit! 🎁 #TheECSGroup #SettingTheStandard #Christmas
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Join us in reflecting on an incredible year for the ECS team! #TheECSGroup #SettingTheStandard #YearInReview
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Our Head Office and Luckau teams are fully embracing the holiday spirit by showing off their best festive sweaters for Christmas Jumper Day.🎁🎄🌟 It's wonderful to see our teams coming together even from different parts of the world 👏 #TheECSGroup #SettingTheStandard #ChristmasJumperDay
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We’re excited to announce a fantastic opportunity to join our UK team as a Compliance Auditor! As a Compliance Auditor, you’ll play a key role in supporting top OEMs across Scotland, ensuring that dealers and retailers are fully compliant with brand, warranty, and ISO standards. This position may require occasional travel within the UK. If you're ready to make an impact and help with setting the standard at ECS, we’d love to hear from you. Apply now and take the next step in your career! https://lnkd.in/epkfvzaa #TheECSGroup #SettingTheStandard #Hiring
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We’re thrilled to welcome Santino Santoro as a Claims Processor! His expertise and passion are already making a great impact on the team. Please join us in giving Santino a warm welcome to The ECS Team! 🥳 #TheECSGroup #SettingTheStandard #WelcomeToTheTeam
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Our Luckau, Germany team are getting into the holiday spirit! 🎄✨ This past weekend, they enjoyed a festive evening at the Baruth Christmas Market - a wonderful way to celebrate the season and come together as a team. #TheECSGroup #SettingTheStandard
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🎄✨ It’s beginning to look a lot like Christmas at ECS! ✨🎄 A massive thank you to Saffron, JB and Finlay for turning our head office into a festive wonderland. 🌟 It's never too early to kick off the holiday season 🎁 🎅 #TheECSGroup #SettingTheStandard #ChristmasDecorations
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This week, Tom, Jordan, and Emma headed out of the office and attended The EV Show at ExCeL London, where they gained valuable insights into the latest trends shaping the future of the electric vehicle industry. It was a great opportunity for them to expand their knowledge and stay up to date with developments in this fast-changing sector. #TheECSGroup #SettingTheStandard #LondonEVShow #ExCelLondon
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We're always proud to see the amazing work our team is accomplishing all over Europe. A massive well done to Agnetha!👏 #TheECSGroup #SettingTheStandard
I helgen deltog vi på Min Bil i en givande garantiutbildning på Villa Lovik på Lidingö ✨ Med hjälp av Agnetha Kangru från ECS Automotive fick vi fördjupa vår kunskap gällande garantier och hålla oss uppdaterade på de senaste riktlinjerna inom branschen ✅ Ett stort tack till dig Agnetha för en inspirerade föreläsning. Och tack till alla deltagare som bidrog till att göra dagen så lärorik! 🙏🏼🥳 Vi strävar alltid efter att leverera bästa möjliga service till våra kunder - därför är det viktigt för oss att kontinuerligt utbilda våra medarbetare och ligga i framkant 🚗🔧 #utbildning #garanti #villalovik #minbilgroup #bilverkstad #warranty
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