Dorchester Collection

We had many reasons to celebrate this year, one of which was Dorchester Collection being named as one of the top 100 places to work by The Sunday Times. We spoke to few of our long-serving legends to see just what it is that makes our group so special and what we’ve learned over the years. Here are some of the things they had to say about being part of the DC team. “At Dorchester Collection, we really do put the employees at the heart of what we do. And what we say matters. Any time I have a question or a new idea, it is welcomed with an open mind.” Shayan V., Director of Guest Relations, Hotel Bel-Air. “Dorchester Collection has always been a great place to work, but it has got progressively better through the years. We have strong benefits and our ‘We Care’ philosophy has always been very apparent in our business.” Joshua Gray, Chef Tournant, The Beverly Hills Hotel. #BelongToTheLegend #CreateYourLegacy #WhyWeCare

Last week, same as every year, we celebrated our Long Service Awards for employees reaching 1, 3, 5, 10, 15 and 20 years milestones with Dorchester Collection. This year was extra special as Christopher Cowdray, our President who founded the company in 2006, celebrated 20 years. It is thanks to him and all our employees who bring his vision to life every day, that we continue to be a leader in the ultra-luxury sector, with a reputation for excellence. Our employees are at the heart of everything we do. Together we work as a talented community with a shared passion and commitment to each other and our loyal guests. And it is great to see more and more colleagues reaching these incredible milestones. #CreateYourLegacy #BelongToTheLegend #WhyWeCare

The festive season is upon us and all of our properties have been dressed up for the occasion. We can't wait to welcome you over the holidays. The Dorchester, 45 Park Lane, Coworth Park, Hôtel Le Meurice, Hôtel Plaza Athénée Paris, Hotel Principe di Savoia, Dorchester Collection, Hotel Eden, Rome, The Beverly Hills Hotel, Hotel Bel-Air, The Lana, Dubai - Dorchester Collection - where will you visit this holiday season? #BelongToTheLegend #WhyWeCare #CreateYourLegacy

We are delighted to share that the Global Contact Centre had been shortlisted for two awards at the European Contact Centre & Customer Service Awards. This prestigious European Contact Centre award, recognised for celebrating Europe’s greatest teams, had 44 countries represented at the awards night.   The award ceremony took place this week, and Dorchester Collection received Silver in the category of Most Effective Strategic Transformation Programme and Bronze for Contact Centre of the Year. We are incredibly proud of the teamwork that has gone into winning this award! #ECCSA #BelongToTheLegend #WhyWeCare #CreateYourLegacy

We recently finished this year's NAVIGATE in collaboration with our Dorchester Collection Academy. NAVIGATE is a 4 modules training programme delivered over 6 months that aims at developing leadership skills for our managers and high performers. It starts with an day of understanding what it means to be a leader at Dorchester Collection, followed by training on Feedback and how to take value based decisions. It also covers the basics of coaching on how to use this tool as a leader and finally, the different habits to become an efficient leader. At the end of the programme, participants present a business idea that could potentially be implemented in the company. This year we had two winners, Mélodie-Anais Riera – who presented a brilliant idea on how to make product immersion more efficient and Paul Huguenin – who convinced the jury that strategic partnership with specific brand could elevate the guest experience. It is a great way to grow and nurture our existing employees and further develop talented colleagues for a successful future. #BelongToTheLegend #WhyWeCare #CreateYourLegacy

We just completed another very successful "Communicators Forum" which was hosted at the wonderful Hotel Eden, Rome. Among the attendees were Hotel Managers and Guest Intelligence Managers, representing our 10 properties. Through dynamic workshops, we explored strategies to align guest intelligence with operational excellence, whilst in keeping with this year’s theme - Harmony. Caspar Craven’s inspiring keynote challenged us to think about harmony not just as a concept, but as a practical approach to leadership and collaboration. Thank you to everyone who participated and made this forum an unforgettable success! #BelongToTheLegend #WhyWeCare #CreateYourLegacy

We are pleased to announce that we won not one but two awards at Condé Nast Johansen's Awards for Excellence 2025. We received two accolades for Coworth Park, our beautiful countryside hotel in Berkshire. Not only was Woven by ADAM SMITH named the Best Restaurant, we also got the Best Treatment Menu at our spa. It is a testament to the passion, dedication and commitment from the incredible teams, that always strive to deliver exceptional experiences to our guests. We couldn't be more proud and honoured by the recognition. #WhyWeCare #BelongToTheLegend #CreateYourLegacy

Are you interested in applying for our Ultimate Leaders Programme (ULP)? Meet the Ultimate Leader of the Year 2023, Juliette Tanazacq, F&B customer relations coordinator at Le Meurice. “I learned a lot about my management style on the ULP,” says Juliet. “It really helped me define and develop it to make me and my team more efficient. But the programme also helped me to learn more about my personality and my professional goals. Ultimately, it has changed the way I work.” Find out more about Dorchester Collection’s unique management training scheme and see the latest roles here https://lnkd.in/ed7vjsxj. #BelongToTheLegend #CreateYourLegacy #WhyWeCare #UltimateLeadersProgramme

We are proud to announce that our Belonging and Employee Wellbeing Manager Jane Devlin Grammer won Most Outstanding EDI Professional of The Year in HTL at last night's inclusion in Awards powered WiHTL & Diversity in Retail. Jane has been doing tremendous job in making sure that we are as diverse and inclusive as we can be. We have also been awarded Silver accreditation in the EDI Maturity Curve. The benchmark assesses performance in key EDI categories including “Employee Journey”, “Leadership”, and “Stakeholders” producing an industry ranking and overall maturity score. Silver accreditation is awarded to organisations who prioritise EDI as a strategic objective and inclusion is embedded throughout the culture. We continuously strive to be better and these achievements show that we are on the right trajectory. #BelongToTheLegend #WhyWeCare #CreateYourLegacy

Last week was busy with celebrations across Dorchester Collection. We celebrated both Diwali and Halloween with various activities and fun events for our employees. In Coworth Park they held their annual Pumpkin Carving Competition and the teams came up with some amazing creations! In the Corporate Office we learned more about the beautiful traditions and meaning of Diwali, and not only had some delicious traditional food, but also got to decorate our own 'rangoli' - colourful art patterns - that are thought to bring good luck and prosperity. Celebrating holidays from diverse cultures and religions is a great way to gain a deeper understanding about different traditions and customs. It also fosters and sense of belonging and inclusion, which is important part of our #wecare culture. #WhyWeCare #BelongToTheLegend #CreateYourLegacy