CRMKnowledge

CRMKnowledge

IT Services and IT Consulting

Helping clients achieve maximum return from investments in Customer Relationship Management technology

About us

CRM Knowledge provides training, coaching, consulting, help and support for organisations and people who are creating, implementing and managing Microsoft Dynamics CRM solutions. We’re Microsoft Dynamics CRM specialists, with a track record that goes back as far as the product itself. The knowledge we pass on is based on real experience gained within major Dynamics CRM projects.

Industry
IT Services and IT Consulting
Company size
2-10 employees
Headquarters
Oldham
Type
Privately Held
Founded
2008
Specialties
Microsoft Dynamics CRM Training, Microsoft Dynamics CRM Consulting, Microsoft Dynamics CRM elearning, Microsoft Dynamics CRM team development, ClickDimensions digital marketing, Sales and Marketing processes, Microsoft Portal solutions, Microsoft Dynamics 365 Marketing, Power Platform Solutions, and Power Platform Training

Locations

Employees at CRMKnowledge

Updates

  • 🔍 Is your CRM and Marketing Automation Strategy Ready for a Refresh? 🔍 As we head into 2025, it’s crucial to assess your current strategies to ensure you’re maximising efficiency and driving growth. Our expert team specialises in conducting comprehensive strategy reviews, focusing on: 📊 Customer Data Management: Streamline your data processes for better insights. 💡 Lead Generation: Identify opportunities to capture and nurture leads more effectively. 📈 Sales Pipeline Management: Enhance your sales processes for increased conversion rates. ✉️ Personalised Communication: Tailor your messaging to meet individual customer needs. 🤖 Campaign Automation: Optimize your marketing automation for greater efficiency. Whether you're looking to refine your CRM strategy, improve your marketing automation processes, or both, we’re here to help! 👉 Let’s unlock your business’s full potential together! Contact us today for a strategy review that will drive results. [email protected] #CRM #MarketingAutomation #BusinessStrategy #Efficiency #Growth

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  • 🌟 Is your business ready for 2025? 🌟 As we approach the new year, it’s the perfect time to evaluate your Power Platform strategy and ensure you're maximising your ROI. Our latest blog outlines key steps to enhance your Power Platform use, from assessing current tools to identifying underutilized features, and planning for future updates. Whether it's refining processes, implementing automation, or staying updated with new features, we've got you covered! 📈💡 👉 Ready to take your strategy to the next level? Reach out for a comprehensive review of your business strategy and discover untapped potential for growth! https://lnkd.in/eBK-c8Fu [email protected]

    Preparing Your Power Platform Strategy for 2025

    Preparing Your Power Platform Strategy for 2025

    CRMKnowledge on LinkedIn

  • In 2025, we are excited to announce the launch of our Dynamics 365 Managed Support Service - 12 months cover. This comprehensive service includes capacity reporting, user administration, and process monitoring tailored to meet each customer's specific needs. For those who sign up before the end of January 2025, we are pleased to offer a special 10% discount off the list price of £9,000 (plus VAT). Interested in learning more about how our service can benefit your business? Feel free to reach out to me for further details. #Dynamics365 #ManagedSupportService #EarlyAdopters #SpecialOffer

  • 💼 Achieve Unparalleled Sales Success with Our Expertise! 🚀 At CRM Knowledge, we specialise in equipping businesses with proactive CRM strategies that optimise sales processes and enhance customer relationships. Our tailored solutions drive revenue growth and elevate your competitive edge in the market. 🌟 Our Services Include: Collaborative strategy sessions for customised CRM integration 🤝 Efficient lead and enquiry capture to maximise opportunities 🔍 Streamlined quotation and order management for customer satisfaction 📑 Data management and automation for accurate insights 📊 Monthly tutorials and training to empower your team with the latest techniques 📚 ✨ Let’s make your sales strategy for the new year a success! Contact us today to learn more! [email protected] https://lnkd.in/guhPAvA7 #SalesSuccess #CRM #BusinessGrowth #CustomerRelationships #Dynamics365

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  • 🌟 As we approach the end of the year, it’s the perfect time to reflect on your sales strategies and plan for a successful new year. Our latest blog explores the transformative role of AI in enhancing sales performance, from optimising CRM strategies to streamlining processes. Discover how AI can help you: Foster proactive customer relationships 🤝 Optimise your sales processes ⚙️ Enhance forecasting accuracy 📈 Streamline quotation and order management 📝 Whether you’re looking to improve lead capture or want to create customised dashboards for real-time insights, our tailored solutions can drive your sales success. 💡 Ready to take your sales to the next level? Contact us today to schedule a strategy session and explore how we can support your journey with Dynamics 365! [email protected] https://lnkd.in/guhPAvA7

    The Role of AI in Enhancing Sales Performance in Dynamics 365 🚀

    The Role of AI in Enhancing Sales Performance in Dynamics 365 🚀

    CRMKnowledge on LinkedIn

  • When it comes to creating industry-specific solutions with Power Apps, consider these tailored tactics to maximise your app’s impact: Industry-Specific Templates 📄: Leverage community-contributed templates tailored to your industry. Platforms like GitHub or Microsoft’s AppSource often have templates that you can customise to save time and ensure best practices are followed. Custom Connectors for Unique Data Sources 🔗: If your industry relies on specific data sources not readily available in Power Apps, consider creating custom connectors. This allows you to seamlessly integrate third-party applications and databases, making your app more robust and functional. Implementing AI Builder 🤖: Take advantage of AI Builder to add intelligent capabilities to your app. Whether it’s automating document processing in healthcare or predicting sales trends in retail, AI can enhance decision-making and streamline operations. Geo-Location Features 🌍: For industries like logistics or field service, integrating geo-location features can significantly improve operations. Customising your Power App to track locations in real-time or to schedule services based on geographical data can enhance efficiency. Feedback Loops with Microsoft Forms 📝: Integrate Microsoft Forms within your Power Apps to create feedback loops directly from users. Collect insights on app performance and user experience, allowing you to make data-driven improvements continuously. By focusing on these niche strategies, you can tailor your Power Apps to not only meet but exceed the unique demands of your industry! 🌟

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  • 🌟Power Apps Foundation Plus! 🌟 Are you ready to build custom applications that transform your business? Our program offers: ✅ Expert Training: Get hands-on experience in creating tailored solutions. ✅ Ongoing Support: We’re here to assist you every step of the way! ✅ Custom Solutions: Tailored applications that fit your industry-specific needs. Empower your team to innovate and streamline processes today! 💼✨ 👉 Learn more about how our Power Apps Foundation Plus can elevate your business https://lnkd.in/dG4udBza

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  • 💡 Why settle for generic when you can have custom? Power Apps makes it easy to build tailored apps that solve industry-specific challenges—from healthcare 🏥 to retail 🛍️, manufacturing 🏭, and beyond! With our Power Apps Foundation Plus, we provide expert training and ongoing support to help your team create and manage custom applications that fit your unique needs. 🚀 👉 Check out more about our Power Apps Foundation Plus https://lnkd.in/dG4udBza #PowerApps #DigitalTransformation #LowCode #BusinessSolutions #Dynamics365 #CustomApps #CRMKnowledge #Innovation #TechForBusiness #IndustrySolutions

    Customising Power Apps for Industry-Specific Solutions 🚀

    Customising Power Apps for Industry-Specific Solutions 🚀

    CRMKnowledge on LinkedIn

  • ]Are you still handling repetitive tasks manually? It’s time to embrace automation! 🔄 Why Automate? Enhance Efficiency: ⏱️ Save time on mundane tasks and allow your team to focus on strategic initiatives. Reduce Errors: ❌ Automation minimises the risk of human error, ensuring consistency and accuracy. Improve Customer Experience: 🌟 With automated processes, you can respond to customer inquiries faster and more effectively. Ready to automate but not sure where to start? 🤔 Take a look at the infographic below for a visual guide on how to implement automation in your business! 📊✨

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