Scott College of Business GA - SCOB Student Services Office

Position Details Position Details Student Employment Enrollment Requirements Indiana State University student enrolled in at least 6 credit hours.
Comments to Applicants All student employees will be required to submit employment verification documents on their first day of work.
For a list of acceptable documentation, follow this link: https://www.
indstate.
edu/sites/default/files/media/Documents/PDF/career-center-Emp_Eligibility_Docs.
pdf Notice of Vacancy Number ST2300519 Job Title Scott College of Business GA - SCOB Student Services Office Job Category Graduate Assistantship Job Type Graduate Assistantships Position Class Code 81225 - Grad Assistant -Other Student Pay Grade 999 Hourly Wage/Salary 4600 Job Summary/Basic Function The primary function is to provide administrative support for the office including the Director, Assistant Director, Academic Advisors and student colleagues.
The Graduate Assistant has the important role of completing complex projects for our office staff to continue serving students with the highest level of service throughout their academic venture.
The Scott College of Business Student Services office assists undergraduate students throughout their collegiate academic career with ensuring students are on track for graduation, registering for courses and guiding students to create connections with professors and alumni to excel in the workforce.
Specific Responsibilities Work Schedule Student will work 20 hours per week as determined by supervisor.
Desired Start Date 01/23/2024 Open Date 01/09/2024 Close Date 02/09/2024 Required Relevant Education & Experience Bachelor's Degree (4 years) Required Field(s) of Study Campus MBA student Preferred Relevant Education and Experience Supervisory Responsibilities This job has no supervisory responsibilities.
Required Certificates, Licenses and Registrations Other Required Certificates, Licenses and Registrations Preferred Certificates, Licenses and Registrations Preferred Other Certificates, Licenses and Registrations Knowledge, Skills and Abilities Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work well with others, Attention to detail Other Knowledge, Skills and Abilities NCAA Guidelines All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith.
For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.
No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual’s involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation.
Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.
Job Duties Essential Duties and Responsibilities The following responsibilities are assigned to the position: Assist assigned undergraduate students in the Scott College of Business on class registration and degree plan.
Assist the Director and Assistant Director of Student Services with student files and specialized projects.
Liaison with Center of Global Engagement/International Students Embassies.
Assist Director with drafting letters for International Students when needed for the following, but not limited to: Change of Major, add an online class, drop a class or withdraw from a campus course.
Create and update the PowerPoint for the front office monitors.
Answer phone calls and email correspondences from students about questions or concerns they may have with courses.
Provide support at the front office with walk-ins to those students that may need immediate assistance.
Create and maintain the appropriate number of prospective student folders.
Check in students for their advising appointments and notify the appropriate Student Services advisor.
Provide tours to perspective and transfer students when requested.
Career Readiness Competencies o Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions, and overcome problems.
The individual is able to obtain, interpret, and use knowledge, facts, and data in the process, and may demonstrate originality and inventiveness.
o Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization.
The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.
o Teamwork/Collaboration: Build collaborative relationships with colleagues and customers representing diverse cultures, races, ages, genders, religions, lifestyles, and viewpoints.
The individual is able to work within a team structure, and can negotiate and manage conflict.
o Digital Technology: Select and use appropriate technology to accomplish a given task.
The individual is also able to apply computing skills to solve problems.
o Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others.
The individual is able to assess and manage his/her emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize, and delegate work.
o Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits, e.
g.
, punctuality, working productively with others, and time workload management, and understand the impact of non-verbal communication on professional work image.
The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind, and is able to learn from his/her mistakes.
o Career and Self Development: Identify and articulate one’s skills, strengths, knowledge, and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth.
The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities, and understands how to self-advocate for opportunities in the workplace.
o Equity and Inclusion: Value, respect, and learn from diverse cultures, races, ages, genders, sexual orientations, and religions.
The individual demonstrates openness, inclusiveness, sensitivity, and the ability to interact respectfully with all people and understand individuals’ differences.
Career Competencies Competency: Critical Thinking/Problem Solving Competency: Oral/Written Communications Competency: Professionalism/Work Ethic